0001286139-23-000036 | 10-K | XBRL Viewer

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Cover - USD ($) $ in Billions	12 Months Ended
Cover - USD ($) $ in Billions	Dec. 31, 2022	Feb. 23, 2023	Jun. 30, 2022
Cover [Abstract]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2022
Current Fiscal Year End Date	--12-31
Document Transition Report	false
Entity File Number	001-35618
Entity Registrant Name	LegalZoom.com, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	95-4752856
Entity Address, Address Line One	101 North Brand Boulevard
Entity Address, Address Line Two	11th Floor
Entity Address, City or Town	Glendale
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	91203
City Area Code	323
Local Phone Number	962-8600
Title of 12(b) Security	Common Stock, par value $0.001 per share
Trading Symbol	LZ
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Entity Shell Company	false
Entity Public Float			$ 1.3
Entity Common Stock, Shares Outstanding		190,826,824
Documents Incorporated by Reference	Portions of the Registrant’s Definitive Proxy Statement relating to its 2023 Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K to the extent stated herein. The Definitive Proxy Statement will be filed with the SEC within 120 days of the Registrant’s fiscal year ended December 31, 2022.
Amendment Flag	false
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	FY
Entity Central Index Key	0001286139

Audit Information	12 Months Ended
Audit Information	Dec. 31, 2022
Audit Information [Abstract]
Auditor Firm ID	238
Auditor Name	PricewaterhouseCoopers LLP
Auditor Location	Los Angeles, California

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 189,082	$ 239,297
Accounts receivable, net of allowance for credit losses of $4,730 and $4,060	13,177	10,635
Prepaid expenses and other current assets	16,699	16,589
Current assets held for sale	22,722	0
Total current assets	241,680	266,521
Property and equipment, net	30,823	47,013
Goodwill	63,229	59,910
Intangible assets, net	18,900	16,031
Operating lease right-of-use assets	11,148	0
Deferred income taxes	29,380	27,653
Available-for-sale debt securities (amortized cost of $812 and $792)	995	1,122
Other assets	9,240	12,765
Total assets	405,395	431,015
Current liabilities:
Accounts payable	25,312	31,788
Accrued expenses and other current liabilities	57,373	50,817
Deferred revenue	164,200	146,364
Operating lease liabilities	2,317	0
Total current liabilities	249,202	228,969
Operating lease liabilities, non-current	8,958	0
Deferred revenue	892	1,554
Other liabilities	3,968	2,941
Total liabilities	263,020	233,464
Commitments and contingencies (Note 14)
Stockholders’ equity:
Preferred stock, $0.001 par value 100,000 shares authorized at December 31, 2022 and 2021, none issued or outstanding at December 31, 2022 and 2021	0	0
Common stock, $0.001 par value; 1,000,000 and 1,000,000 shares authorized; 190,822 and 198,084 shares issued and outstanding at December 31, 2022 and 2021, respectively	190	198
Additional paid-in capital	1,032,550	947,160
Accumulated deficit	(891,862)	(748,012)
Accumulated other comprehensive income (loss)	1,497	(1,795)
Total stockholders’ equity	142,375	197,551
Total liabilities and stockholders’ equity	$ 405,395	$ 431,015

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Statement of Financial Position [Abstract]
Allowance	$ 4,730	$ 4,060
Amortized cost	$ 812	$ 792
Preferred stock par value (in dollars per share)	$ 0.001	$ 0.001
Preferred stock shares authorized (in shares)	100,000,000	100,000,000
Preferred stock shares issued (in shares)	0	0
Preferred stock shares outstanding (in shares)	0	0
Common stock par value (in dollars per share)	$ 0.001	$ 0.001
Common stock shares authorized (in shares)	1,000,000,000	1,000,000,000
Common stock shares issued (in shares)	190,822,000	198,084,000
Common stock shares outstanding (in shares)	190,822,000	198,084,000

Consolidated Statements of Operations - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Statement [Abstract]
Revenue	$ 619,979	$ 575,080	$ 470,636
Cost of revenue	211,095	189,364	154,563
Gross profit	408,884	385,716	316,073
Operating expenses:
Sales and marketing	263,884	279,281	171,390
Technology and development	70,434	84,003	41,863
General and administrative	116,057	106,584	51,017
Impairment of long-lived and other assets	248	924	1,105
Loss on sale of business	0	0	1,764
Total operating expenses	450,623	470,792	267,139
(Loss) income from operations	(41,739)	(85,076)	48,934
Interest income (expense), net	1,543	(27,984)	(35,504)
Other (expense) income, net	(4,477)	1,193	3,713
Impairment of other equity security	(3,000)	0	0
Loss on debt extinguishment	0	(7,748)	0
Impairment of available-for-sale debt securities of $4,912, net of $94 loss recognized in other comprehensive loss	0	0	(4,818)
(Loss) income before income taxes	(47,673)	(119,615)	12,325
Provision for (benefit from) income taxes	1,060	(10,951)	2,429
Net (loss) income	(48,733)	(108,664)	9,896
Net (loss) income attributable to common stockholders—basic	(48,733)	(108,664)	7,223
Net (loss) income attributable to common stockholders—diluted	$ (48,733)	$ (108,664)	$ 7,262
Net (loss) income per share attributable to common stockholders – basic (in dollars per share)	$ (0.25)	$ (0.67)	$ 0.06
Net (loss) income per share attributable to common stockholders - diluted (in dollars per share)	$ (0.25)	$ (0.67)	$ 0.06
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - basic (in shares)	195,829,000	161,424,000	124,709,000
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - diluted (in shares)	195,829,000	161,424,000	127,259,000

Consolidated Statements of Operations (Parenthetical) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Income Statement [Abstract]
Impairment of available for sale debt securities	$ 4,912
Loss from impairment	$ 94

Consolidated Statements of Comprehensive (Loss) Income - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Statement of Comprehensive Income [Abstract]
Net (loss) income	$ (48,733)	$ (108,664)	$ 9,896
Other comprehensive income (loss), net of tax:
Change in foreign currency translation adjustments	3,436	936	(1,296)
Change in available-for-sale debt securities:
Unrealized (losses) gains, net	(144)	38	108
Reclassifications of losses to net income	0	0	(94)
Total change in available-for-sale debt securities	(144)	38	14
Change in unrealized gain (loss) on cash flow hedges:
Unrealized gain (loss) on interest rate cap and swaps	0	1,448	(9,578)
Reclassification of prior hedge effectiveness and losses from interest rate cap to net (loss) income	0	2,315	2,760
Reclassification to net (loss) income upon discontinuance of interest rate swaps and prior hedge effectiveness	0	7,295	0
Total net changes in cash flow hedges	0	11,058	(6,818)
Total other comprehensive income (loss)	3,292	12,032	(8,100)
Total comprehensive (loss) income	$ (45,441)	$ (96,632)	$ 1,796

Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) - USD ($) $ in Thousands	Total	IPO	Private Placement	Series A Redeemable Convertible Preferred Stock	Common Stock	Common Stock IPO	Common Stock Private Placement	Additional Paid-In Capital	Additional Paid-In Capital IPO	Additional Paid-In Capital Private Placement	Accumulated Deficit	Accumulated Other Comprehensive (loss) Income
Beginning balance, shares at Dec. 31, 2019				23,081,000	124,382,000
Beginning balance at Dec. 31, 2019	$ (556,991)			$ 70,906	$ 125			$ 92,916			$ (644,305)	$ (5,727)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)					1,270,000
Issuance of common stock upon exercise of stock options	600				$ 1			599
Issuance of common stock upon vesting of restricted stock awards (in shares)					245,000
Shares surrendered for settlement of minimum statutory tax withholdings (in shares)					(371,000)
Shares surrendered for settlement of minimum statutory tax withholdings	(3,825)							(3,825)
Stock-based compensation	12,940							12,940
Net issuance and repayments of full recourse notes receivable	(8)							(8)
Repurchase and retirement of common stock (in shares)					(489,000)
Repurchase and retirement of common stock	(4,939)										(4,939)
Special dividends	(205)							(205)
Other comprehensive income (loss)	(8,100)											(8,100)
Net (loss) income	9,896										9,896
Ending balance, shares at Dec. 31, 2020				23,081,000	125,037,000
Ending balance at Dec. 31, 2020	(550,632)			$ 70,906	$ 126			102,417			(639,348)	(13,827)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)					938,000
Issuance of common stock upon exercise of stock options	1,245				$ 1			1,244
Issuance of common stock upon vesting of restricted stock awards (in shares)					831,000
Issuance of common stock upon exercise of stock options	534							534
Shares surrendered for settlement of minimum statutory tax withholdings (in shares)					(87,000)
Shares surrendered for settlement of minimum statutory tax withholdings	(2,342)							(2,342)
Stock-based compensation	113,270							113,270
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering (in shares)				(23,081,000)	46,162,000
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering	70,906			$ (70,906)	$ 46			70,860
Issuance of common stock (in shares)						21,989,000	3,214,000
Issuance of common stock		$ 581,833	$ 85,050			$ 22	$ 3		$ 581,811	$ 85,047
Stock issuance costs	(5,636)							(5,636)
Net issuance and repayments of full recourse notes receivable	43							43
Special dividends	(88)							(88)
Other comprehensive income (loss)	12,032											12,032
Net (loss) income	(108,664)										(108,664)
Ending balance, shares at Dec. 31, 2021				0	198,084,000
Ending balance at Dec. 31, 2021	197,551			$ 0	$ 198			947,160			(748,012)	(1,795)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive income (loss)	1,440
Net (loss) income	(25,753)
Ending balance, shares at Mar. 31, 2022					198,599,000
Ending balance at Mar. 31, 2022	194,707				$ 198			969,731			(774,867)	(355)
Beginning balance, shares at Dec. 31, 2021				0	198,084,000
Beginning balance at Dec. 31, 2021	197,551			$ 0	$ 198			947,160			(748,012)	(1,795)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive income (loss)	3,649
Net (loss) income	(38,496)
Ending balance, shares at Jun. 30, 2022					196,079,000
Ending balance at Jun. 30, 2022	170,948				$ 196			994,558			(825,660)	1,854
Beginning balance, shares at Dec. 31, 2021				0	198,084,000
Beginning balance at Dec. 31, 2021	197,551			$ 0	$ 198			947,160			(748,012)	(1,795)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive income (loss)	6,293
Net (loss) income	(50,477)
Ending balance, shares at Sep. 30, 2022					193,848,000
Ending balance at Sep. 30, 2022	157,245				$ 193			1,015,068			(862,514)	4,498
Beginning balance, shares at Dec. 31, 2021				0	198,084,000
Beginning balance at Dec. 31, 2021	$ 197,551			$ 0	$ 198			947,160			(748,012)	(1,795)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)	333,000				540,000
Issuance of common stock upon exercise of stock options	$ 2,436							2,436
Issuance of common stock upon vesting of restricted stock awards (in shares)					1,458,000
Issuance of common stock upon exercise of stock options	1				$ 1
Shares surrendered for settlement of minimum statutory tax withholdings (in shares)					(4,000)
Shares surrendered for settlement of minimum statutory tax withholdings	(41)							(41)
Stock-based compensation	$ 82,995							82,995
Repurchased common stock (in shares)	(9,256,268)				(9,256,000)
Repurchase and retirement of common stock	$ (95,126)				$ (9)						(95,117)
Other comprehensive income (loss)	3,292											3,292
Net (loss) income	(48,733)										(48,733)
Ending balance, shares at Dec. 31, 2022					190,822,000
Ending balance at Dec. 31, 2022	142,375				$ 190			1,032,550			(891,862)	1,497
Beginning balance, shares at Mar. 31, 2022					198,599,000
Beginning balance at Mar. 31, 2022	194,707				$ 198			969,731			(774,867)	(355)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive income (loss)	2,209
Net (loss) income	(12,743)
Ending balance, shares at Jun. 30, 2022					196,079,000
Ending balance at Jun. 30, 2022	170,948				$ 196			994,558			(825,660)	1,854
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive income (loss)	2,644
Net (loss) income	(11,981)
Ending balance, shares at Sep. 30, 2022					193,848,000
Ending balance at Sep. 30, 2022	157,245				$ 193			1,015,068			(862,514)	4,498
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	1,744
Ending balance, shares at Dec. 31, 2022					190,822,000
Ending balance at Dec. 31, 2022	$ 142,375				$ 190			$ 1,032,550			$ (891,862)	$ 1,497

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended	6 Months Ended	9 Months Ended	12 Months Ended
	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Cash flows from operating activities
Net (loss) income	$ (25,753)	$ (38,496)	$ (50,477)	$ (48,733)	$ (108,664)	$ 9,896
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization	5,394	10,933	16,187	21,745	16,686	20,097
Amortization of debt issuance costs	56	112	170	227	1,392	2,591
Amortization of prior hedge effectiveness				0	3,095	3,481
Amortization of right-of-use assets	378	852	1,290	2,049	0	0
Stock-based compensation	21,865	44,712	64,490	80,469	112,596	12,894
Impairment of long-lived assets	0	0	237	248	924	1,105
Impairment of other equity security	170	170	170	3,000	0	0
Impairment of available for sale debt security				0	0	4,818
Loss on debt extinguishment				0	7,955	0
Discontinuance of interest rate swaps and write-off of prior hedge effectiveness				0	8,688	0
Loss on sale of business				0	0	1,764
Deferred income taxes	(1,086)	(2,109)	(2,637)	(793)	(11,595)	1,325
Change in fair value of contingent consideration	0	(150)	(150)	(150)	0	0
Change in fair value of financial guarantee				0	(150)	(1,750)
Change in fair value of derivative instruments				0	392	205
Change in fair value of other equity security				0	(1,812)	0
Unrealized foreign exchange loss (gain)	1,379	3,405	5,958	3,558	943	(1,755)
Other	0	(1)	(1)	168	4	22
Changes in operating assets and liabilities, net of effects of business combinations, asset acquisition and disposal of business:
Accounts receivable	(2,755)	(2,357)	(3,024)	(2,505)	(1,511)	954
Prepaid expenses and other current assets	(6,464)	(417)	(296)	(523)	(4,965)	(799)
Other assets	(811)	(338)	(863)	179	(3,648)	1,153
Accounts payable	(117)	(13,553)	(6,417)	(6,609)	2,360	12,416
Accrued expenses and other liabilities	5,772	6,921	7,585	6,535	13,781	1,418
Operating lease liabilities	(770)	(1,642)	(1,599)	(2,135)	0	0
Income tax payable	7	15	22	28	(185)	10
Deferred revenue	16,472	16,700	21,370	17,079	17,866	23,204
Net cash provided by operating activities	13,737	24,757	52,015	73,837	54,152	93,049
Cash flows from investing activities
Acquisitions, net of cash acquired	0	0	(2,532)	(2,532)	(61,523)	(934)
Asset acquisition, net of cash acquired				6,299	0	0
Proceeds from acquisition working capital adjustment	304	307	307	307	0	0
Purchase of property and equipment	(4,911)	(10,379)	(16,441)	(22,098)	(11,740)	(10,587)
Payment upon extinguishment of interest rate swaps				0	(3,283)	0
Purchase of other equity security				0	(1,127)	0
Sale of business, net of cash sold				0	0	(1,206)
Net cash used in investing activities	(4,607)	(10,072)	(18,666)	(30,622)	(77,673)	(12,727)
Cash flows from financing activities
Repayment of finance and capital lease obligations	(4)			(14)	(31)	(31)
Payment of debt issuance costs				0	(767)	0
Repayment of 2018 Term Loan				0	(524,300)	(5,350)
Proceeds from 2018 Revolving Facility				0	0	40,000
Repayment of 2018 Revolving Facility				0	0	(40,000)
Repayment of hybrid debt				0	(1,332)	(1,249)
Payment upon extinguishment of hybrid debt				0	(9,774)	0
Payment of contingent consideration	0	(600)	(600)	(600)	(1,049)	0
Repurchase and retirement of common stock	(1,094)	(39,155)	(61,736)	(95,126)	0	(4,805)
Tender offer costs				0	0	(145)
Payment of special dividends				0	(112)	(284)
Proceeds from issuance of common stock in initial public offering, net of underwriting discounts and commissions				0	581,833	0
Proceeds from private placement, net of underwriting discounts and commissions				0	85,050	0
Payment of stock issuance costs				0	(5,636)	0
Repurchase and retirement of common stock for tax withholding obligations	(11)	(30)	(41)	(41)	(2,342)	(3,606)
Proceeds from issuance of stock under employee stock plans	237	1,487	1,682	2,438	1,819	381
Net cash (used in) provided by financing activities	(872)	(38,298)	(60,695)	(93,343)	123,359	(15,089)
Effect of exchange rate changes on cash, cash equivalents and restricted cash equivalent	(51)	(147)	(139)	(87)	(11)	57
Net (decrease) increase in cash, cash equivalents and restricted cash equivalent	8,207	(23,760)	(27,485)	(50,215)	99,827	65,290
Cash, cash equivalents and restricted cash equivalent, at beginning of the period	239,297	239,297	239,297	239,297	139,470	74,180
Cash, cash equivalents and restricted cash equivalent, at end of the period	247,504	215,537	211,812	189,082	239,297	139,470
Supplemental cash flow data
Interest				0	12,284	27,864
Income taxes				741	1,459	1,485
Reconciliation of cash, cash equivalents, and restricted cash equivalent reported in the consolidated balance sheets
Cash and cash equivalents	247,504	215,537	211,812	189,082	239,297	114,470
Restricted cash equivalent				0	0	25,000
Total cash, cash equivalents, and restricted cash equivalent shown in the consolidated statements of cash flows	$ 247,504	$ 215,537	$ 211,812	189,082	239,297	139,470
Non-cash investing and financing activities
Right of use assets obtained in exchange for new operating lease liabilities				7,528	0	0
Capitalized stock-based compensation				2,526	674	46
Purchase of property and equipment included in accounts payable and accrued expenses and other current liabilities				646	676	717
Conversion of Series A redeemable convertible preferred stock into common stock in connection with initial public offering				0	70,906	0
Change in fair value of hedged interest rate swaps and interest rate cap				0	(5,817)	412
Transfer of interest rate swaps derivative liability to hybrid debt				0	0	12,345
Contingent consideration for business acquired				$ 0	$ 0	$ 1,250

Description of the Business	12 Months Ended
Description of the Business	Dec. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of the Business	Description of the Business LegalZoom.com, Inc., was initially formed as a California corporation in 1999 and reincorporated as a Delaware corporation in 2007. LegalZoom.com, Inc., and its wholly owned subsidiaries, are referred to herein as “we,” “us,” or “our,”. We are a provider of services that meet the legal needs of small businesses and consumers. Our position at business inception allows us to become a trusted business advisor, supporting the evolving needs of a new business across its lifecycle. Along with business formation, our offerings include ongoing compliance and tax advice and filings, virtual mailbox solutions, trademark filings, and estate plans. Additionally, we have insights into our customers and leverage our offerings as a channel to introduce small businesses to leading brands in our partner ecosystem, solving even more of their business needs. Initial Public Offering The registration statement related to our initial public offering, or IPO, was declared effective on June 29, 2021, and our common stock began trading on the Nasdaq Global Select Market on June 30, 2021. On July 2, 2021, we completed our IPO for the sale of 19,121,000 shares of our common stock, $0.001 par value per share at an offering price of $28.00 per share, for proceeds of $505.9 million, net of underwriting discounts and commissions. In addition, we sold 2,868,150 shares of our common stock for net proceeds of $75.9 million pursuant to the full exercise of the underwriter’s option to purchase additional shares in connection with the IPO. In addition, on July 2, 2021, we sold 3,214,285 shares of our common stock in a private placement with an existing related party stockholder for proceeds of $85.0 million, net of underwriting discounts and commissions. We raised aggregate proceeds of $666.9 million from our IPO and private placement after deducting underwriting discounts and commissions. We incurred stock issuance costs of $5.6 million. Proceeds raised from our IPO were used to repay the full outstanding balance of $521.6 million on our 2018 Term Loan. Upon the completion of our IPO, 23,081,080 outstanding shares of redeemable convertible preferred stock with a carrying value of $70.9 million converted into 46,162,160 shares of common stock. Following the completion of the IPO, we have one class of authorized and outstanding common stock.

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2022

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

A summary of the significant accounting policies we follow in the preparation of the accompanying consolidated financial statements is set forth below.

Basis of Presentation and Consolidation

The accompanying consolidated financial statements are presented in accordance with accounting principles generally accepted in the United States of America, or GAAP. All intercompany balances and transactions have been eliminated in consolidation.

On occasion, we enter into relationships or investments with other entities that may be a variable interest entity, or VIE. We analyze our interests, including agreements, loans, guarantees, and equity investments on a periodic basis to determine if such interests are variable interests. If variable interests are identified, then the related entity is assessed to determine if it is a VIE. If we determine that the entity is a VIE, we then assess if we must consolidate the VIE as the primary beneficiary. Our determination of whether we are the primary beneficiary is based upon qualitative and quantitative analyses, which assess the purpose and design of the VIE, the nature of the VIE’s risks and the risks that we absorb, the power to direct activities that most significantly impact the economic performance of the VIE, and the obligation to absorb losses or the right to receive benefits that could be significant to the VIE.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expenses, and related disclosures of contingent liabilities in the consolidated financial statements and accompanying notes. Estimates are used for, however not limited to, revenue recognition, sales allowances and expected credit loss allowances, available-for-sale debt securities, other equity securities, recoverability of long-lived assets and goodwill, income taxes, commitments and contingencies, valuation of assets and liabilities acquired in business combinations, valuation of assets in asset acquisitions, fair value of derivative instruments and stock-based compensation. Actual results could differ materially from those estimates. On an ongoing basis, we evaluate the estimates compared to historical experience and other factors including the current economic and regulatory environment, which form the basis for our judgments about the carrying value of assets and liabilities.

Business Combinations

The results of businesses acquired in a business combination are included in our consolidated financial statements from the date of the acquisition. Purchase accounting results in assets and liabilities of an acquired business being recorded at their estimated fair values on the acquisition date. Any excess purchase consideration over the fair value of assets acquired and liabilities assumed is recognized as goodwill.

We perform valuations of assets acquired and liabilities assumed for an acquisition and allocate the purchase price to their respective net tangible and intangible assets. Determining the fair value of assets acquired and liabilities assumed requires management to use judgment and estimates including the selection of valuation methodologies, estimates of cash flows, discount rates and selection of comparable companies. We generally engage the assistance of a third-party valuation firm in determining fair values of assets acquired and liabilities assumed and contingent consideration, if any, in a business combination.

Transaction costs associated with business combinations are expensed as incurred and are included in general and administrative expenses in the accompanying consolidated statements of operations.

Asset Acquisitions

We evaluate acquisitions to determine whether the acquisition should be classified as either a business combination or an asset acquisition. Acquisitions for which substantially all of the fair value of the gross assets acquired are concentrated in a single identifiable asset or a group of similar identifiable assets are accounted for as an asset acquisition. If the gross assets are not concentrated in a single asset or group of similar assets, we then determine if the set of assets acquired represents a business. A business is an integrated set of activities and assets capable of being conducted and managed for the purpose of providing a return. Depending on the nature of the acquisition, judgment may be required to determine if the set of assets acquired is a business combination or not. We allocate the purchase price on a relative fair value basis and capitalize direct acquisition related costs as part of the purchase price. In making estimates of fair values for purposes of allocating the purchase price, we utilize an independent third-party to value the net tangible and identified intangible assets in connection with the acquisition.

Segment and Geographic Information

Our Chief Executive Officer, as the Chief Operating Decision Maker organizes our company, manages resource allocations, and measures performance on the basis of one operating segment.

Revenue outside of the U.S., based on the location of the customer, represented less than 1% of our revenue for the years ended December 31, 2022, 2021 and 2020. Our property and equipment located outside of the U.S. was less than 1% of our consolidated property and equipment as of December 31, 2022 and 2021.

Foreign Currency

The British Pound Sterling is the functional currency for our foreign subsidiaries in U.K.. The financial statements of these foreign subsidiaries in U.K. are translated to U.S. Dollars using period-end rates of exchange for assets and liabilities, historical rates of exchange for equity, and average rates of exchange for the period for revenue and expenses. Translation gains and losses are recorded in accumulated other comprehensive income (loss) as a component of our consolidated statements of redeemable convertible preferred stock and stockholders’ equity (deficit). We recognized foreign currency transaction losses in the accompanying consolidated statement of operations of $3.6 million and $0.9 million for 2022, 2021, and gain of $1.8 million for 2020, respectively.

Fair Value Measurements

Fair value is defined as the price that would be received from selling an asset, or paid to transfer a liability, in an orderly transaction between market participants at the measurement date. The standard establishes a fair value hierarchy based on the level of independent, objective evidence surrounding the inputs used to measure fair value. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The fair value hierarchy is as follows:


Level 1 —			Quoted prices in active markets for identical assets and liabilities.
Level 2 —			Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or financial instruments for which significant inputs are observable, either directly or indirectly.
Level 3 —			Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

At December 31, 2022 and 2021, our financial assets and liabilities recorded at fair value on a recurring basis consist of a cash equivalent and available-for-sale debt securities and contingent consideration from acquisitions. The cash equivalent consists of a money market fund valued using quoted prices in active markets, which represents Level 1 inputs in the fair value hierarchy. The available-for-sale debt securities are valued using a Monte Carlo simulation, which include inputs that represent Level 3 inputs in the fair value hierarchy. Contingent consideration is valued using

the present value and probability of the estimated future cash outflow, which include inputs that represent Level 3 inputs in the fair value hierarchy.

The carrying amounts of accounts receivable, accounts payable and accrued expenses and other current liabilities approximate fair values because of the short-term nature of these items.

Concentrations of Credit Risk

We maintain accounts in U.S. and U.K. banks with funds insured by the Federal Deposit Insurance Corporation, or FDIC, and the Financial Services Compensation Scheme, or FSCS, respectively. Our bank accounts may, at times, exceed the FDIC and FSCS insured limits. Financial instruments that potentially subject us to credit risk consist principally of cash and cash equivalents. Management believes that we are not exposed to any significant credit risk related to our cash or cash equivalents and have not experienced any losses in such accounts.

Due to a large and diverse customer base, no individual customer represented more than 1% of total revenue in December 31, 2022, 2021 and 2020, respectively. At December 31, 2022 and 2021, there were no customers with an outstanding balance of 10% or more of our accounts receivable balance.

Cash and Cash Equivalents

Cash and cash equivalents consist of highly liquid investments with original maturities of ninety days or less from the date of purchase. At December 31, 2022 and 2021, our cash consisted of bank account deposits and our cash equivalent consisted of $130.2 million and $30.2 million invested in a money market fund, respectively.

Restricted Cash Equivalent

Our restricted cash equivalent balance of $25.0 million as of December 31, 2020 represented cash required to be held as collateral by a financial institution to guarantee up to half of a $$50.0 million personal loan provided by the financial institution to a former executive officer. At December 31, 2020, our restricted cash equivalent of $25.0 million was invested in a money market fund with the same financial institution.

In June 2021, our financial guarantee of the personal loan of a former executive officer was terminated. The associated restricted cash equivalent of $25.0 million became unrestricted and was reclassified to cash and cash equivalents.

Accounts Receivable and Allowance for Credit Losses

Our accounts receivable balances, which are not collateralized and do not bear interest, primarily consist of amounts receivable from our credit and debit card merchant processors, customer receivables, and fees due from third-parties for services purchased by our customers from such third-parties. We reduce our accounts receivable for sales allowances and a reserve for potentially uncollectible receivables. We determine the amount of the allowances based on various factors including historical collection experience, the age of the accounts receivable balances, credit quality of our customers, current economic conditions, reasonable and supportable forecasts of future economic conditions, and other factors that may affect our ability to collect from customers. Account balances are charged off against the allowance when we determine that it is not probable we will collect the receivable. As of December 31, 2022 and 2021, the allowance for credit losses was not material.

Property and Equipment

Property and equipment are stated at cost, less accumulated depreciation. Repairs and maintenance are expensed as incurred whereas significant renewals and enhancements are capitalized. When assets are retired or otherwise disposed of, the cost and the related accumulated depreciation are removed from the respective accounts and any resulting gain or loss is reflected in our results of operations. Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets as follows:


			Useful Life (Years)
Purchased and internally developed internal-use software			3
Building and building improvements			5–30
Land improvements			7
Furniture and office equipment			5
Computer hardware			3
Land			Indefinite
Leasehold improvements			Shorter of lease term or useful life

Internal-use Software and Cloud Computing Arrangements

Software development costs include costs to develop software to be used to meet internal needs and applications used to deliver our services. We capitalize development costs related to these software applications once the preliminary project stage is complete and it is probable that the project will be completed and the software will be used to perform the function intended. We amortize internal-use software costs on a straight-line basis over their estimated useful life of three years commencing when the internal-use software is substantially complete and ready for its intended purpose. Costs related to development of internal-use software are included in the accompanying consolidated balance sheets in property and equipment, net. Costs related to implementation of cloud computing arrangements that do not include a software license are included in the accompanying consolidated balance sheets in prepaid and other current assets and non-current assets and are amortized over the contractual term of the underlying service arrangement.

Intangible Assets and Other Long-Lived Assets

Intangible assets are stated at cost, net of accumulated amortization. Intangible assets with finite lives are amortized on a straight-line basis over their estimated useful lives, which approximates the pattern in which the economic benefits are consumed. We amortize our intangible assets over an estimated useful life of two to six years.

We assess the impairment of long-lived assets, which consist primarily of property and equipment, right of use assets, acquired intangible assets, and capitalized internal-use software costs, whenever events or changes in circumstances indicate that such assets might be impaired and the carrying value may not be recoverable. Impairment testing is performed at an asset level that represents the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities, or an asset group. If an asset group is considered impaired, an impairment loss equal to the excess of the asset group’s carrying value over their fair value is recorded. Fair value is determined based on the present value of estimated expected future cash flows using a discount rate commensurate with the risk involved, quoted market prices, or appraised values, depending on the nature of the assets.

Goodwill

Goodwill represents the excess of the aggregate fair value of the consideration transferred in a business combination over the fair value of the assets acquired, net of liabilities assumed. Goodwill is not amortized, however, it is subject to impairment testing at the reporting unit level annually during the fourth quarter of our fiscal year or more frequently if events or changes in circumstances indicate that goodwill may be impaired.

In assessing impairment, we have the option to first assess qualitative factors to determine whether or not a reporting unit is impaired. Alternatively, we may perform a quantitative impairment assessment, or if the qualitative assessment indicates that it is more-likely-than-not that the reporting unit’s fair value is less than its carrying amount, a quantitative analysis is required. The quantitative analysis compares the estimated fair value of the reporting unit with its respective carrying amount, including goodwill. If the estimated fair value of the reporting unit exceeds its carrying amount including goodwill, goodwill is considered not to be impaired. If the fair value is less than the carrying amount including goodwill, then a goodwill impairment charge is recorded by the amount that the carrying value exceeds the fair value, up to the carrying amount of goodwill.

Derivative Financial Instruments

Derivative financial instruments, which include interest rate swaps, an interest rate cap, and a financial guarantee relating to a former executive officer, are recorded at fair value. For derivatives that qualify for hedge accounting, specifically as cash flow hedges, the change in fair value of the derivatives is recorded as an unrealized gain (loss), net of taxes, in the accompanying consolidated statements of comprehensive (loss) income. For derivatives that do not qualify for hedge accounting, the change in the fair value of our derivatives related to our long-term debt are recorded in interest expense, net, and the change in the fair value of our financial guarantee is recorded in other income, net, in the accompanying consolidated statements of operations. In 2021, our derivative positions were extinguished in connection with our IPO and full repayment of our long-term debt.

Available-for-sale Debt Securities

At December 31, 2022 and 2021, we held long-term investments of certain privately held companies through the purchase of convertible promissory notes. These investments are classified as available-for-sale debt securities. For available-for-sale debt securities that have the estimated fair values below their amortized cost basis, we evaluate our intent to sell the security or whether we will more likely than not be required to sell the security before recovery of its amortized cost basis. If either of these criteria are met, the security’s amortized cost basis is written down to its fair value through earnings. If these criteria are not met, we evaluate whether the decline in fair value has resulted from credit loss or other factors. If the assessment indicates a credit loss exists, the credit-related portion of the loss is recorded as allowance for credit loss with a corresponding credit loss expense, included in the consolidated statement of operations. If the assessment indicates a credit loss does not exist, impairment is recognized in other comprehensive income (loss), net of applicable taxes.

Investments in Other Equity Securities

We hold investments in equity securities of certain privately held companies, which do not have readily determinable fair values. We have elected to measure these non-marketable investments at cost, with remeasurements to fair value only upon the occurrence of observable price changes in orderly transactions for identical or similar securities of the same issuer, or in the event of any impairment. This election is reassessed each reporting period to determine whether a non-marketable equity security has a readily determinable fair value, in which case they would no longer be eligible for this election. We evaluate our non-marketable equity securities for impairment at each reporting period based on a qualitative assessment that considers various potential impairment indicators. If an impairment exists, a loss is recognized in the consolidated statements of operations for the amount by which the carrying value exceeds the fair value of the investment. We include investments in equity securities within other assets in the accompanying consolidated balance sheets.

Held for Sale

We classify long-lived assets or asset groups we plan to sell as held for sale on our consolidated balance sheets only after certain criteria have been met including: management has the authority and commits to a plan to sell the asset, the asset is available for immediate sale in its present condition, an active program to locate a buyer and the plan to sell the asset have been initiated, the sale of the asset is probable within twelve months, the asset is being actively marketed at a reasonable sales price relative to its current fair value, and it is unlikely that the plan to sell will be withdrawn or that significant changes to the plan will be made. We record assets or asset groups held for sale at the lower of their carrying value or fair value less costs to sell. Once classified as held for sale, depreciation and amortization is not recorded for any long-lived assets.

Leases

On January 1, 2022, we adopted Accounting Standards Update, or ASU No. 2016-02, Leases (Topic 842), or ASU 2016-02 and related amendments, using the modified retrospective method. Financial information related to periods prior to adoption will be as originally reported under Financial Accounting Standards Board, or FASB, Accounting Standards Codification, or ASC, No. 840, Leases. On January 1, 2022, we recorded operating lease right-of-use, or ROU, assets of $5.7 million and operating lease liabilities of $5.9 million. The difference between the leased assets and lease liabilities represents the existing deferred rent liabilities balance at adoption, resulting from historical straight-line recognition of operating leases, which was reclassified upon adoption to reduce the measurement of the leased assets. The adoption of the standard did not have a material impact on our stockholders’ equity, results of operations, or cash flows.

The new standard provides several optional practical expedients in transition. We elected the package of practical expedients permitted under the transition guidance, which eliminates the requirement to reassess whether a contract contains a lease and lease classification.

We have also made accounting policy elections, including a short-term lease exception policy, permitting us to not apply the recognition requirements of this standard to short-term leases, which are leases with expected terms of twelve months or less, and an accounting policy to account for lease and certain non-lease components as a single component for certain classes of assets. Additionally, we used the portfolio approach when applying the discount rate selected based on the dollar amount and term of the obligation.

We determined whether an arrangement is a lease, or contains a lease, at inception if we are able to identify an asset and can conclude we have the right to control the identified asset for a period of time. Leases are included in operating lease ROU assets and operating lease liabilities in the accompanying consolidated balance sheets. Leases with an initial term of twelve months or less are not recorded in our accompanying consolidated balance sheet.

ROU assets represent our right to control an underlying asset for the lease term, and lease liabilities represent our obligation to make lease payments arising from the lease. ROU assets and operating lease liabilities are recognized at commencement date based on the present value of lease payments over the lease term. As our leases do not provide an implicit rate, we use the incremental borrowing rate based on the information available at commencement date in determining the discount rate used to present value lease payments. We used the incremental borrowing rate on January 1, 2022 for operating leases that commenced on or prior to that date. The incremental borrowing rate used is estimated based on what we would be required to pay for a collateralized loan over a similar term. Our leases typically do not include any residual value guarantees, bargain purchase options, or asset retirement obligations.

Our lease terms are only for periods in which we have enforceable rights. A lease is no longer enforceable when both the lessee and the lessor each have the right to terminate the lease without permission from the other party with no more than an insignificant penalty. Our lease terms are impacted by options to extend or terminate the lease when it is reasonably certain that we will exercise that option. We generally use the base, non-cancelable lease term when determining the lease assets and liabilities.

Our agreements may contain variable lease payments. We include variable lease payments that depend on an index or a rate and exclude those which depend on facts or circumstances occurring after the commencement date, other than the passage of time.

Financial information related to periods prior to adoption will be as originally reported under ASC 840, Leases.

Debt Issuance Costs

Debt issuance costs associated with our term loans are deducted from the carrying value of current and long-term debt in the accompanying consolidated balance sheets and are amortized over the term of the loan using the effective interest method. Debt issuance costs associated with revolving facilities are classified as other assets in the accompanying consolidated balance sheets and are amortized over the term of the respective facility on a straight-line basis over the term of the revolving facilities. Debt issuance costs are amortized to interest expense, net in the accompanying consolidated statements of operations. In 2021, upon the full repayment of our long-term debt in connection with our IPO, we recorded a loss on debt extinguishment of $7.7 million, which mainly consisted of unamortized debt issuance costs.

Deferred Offering Costs

We record certain legal, accounting, and other third-party fees in other assets that are directly associated with in-process equity financings until such financings are consummated. After consummation, these costs are recorded in stockholders’ equity (deficit) as a reduction from the proceeds of the offering. Should the equity financing no longer be considered probable of being consummated, the deferred offering costs are expensed in the consolidated statements of operations within income from operations. In 2021, we incurred $5.6 million related to our IPO, which is included in additional-paid in capital in the accompanying consolidated statements of redeemable convertible preferred stock and stockholders equity (deficit). There were no deferred stock issuance costs recognized in other assets as of December 31, 2022 or 2021.

Revenue Recognition

We derive our revenue from the following sources:

Transaction revenue—Transaction revenue is primarily generated from our customized legal document services upon fulfillment of these services. Transaction revenue includes filing fees and is net of cancellations, promotional discounts, sales allowances and credit reserves. Tax preparation services are recognized at the point in time when the customer’s tax return is filed and accepted by the applicable government authority.

Subscription revenue—Subscription revenue is generated primarily from subscriptions to our registered agent services, compliance packages, attorney advice, legal forms services, tax services, and virtual mail services in addition to software-as-a-service, or SaaS, subscriptions in the U.K. We generally recognize revenue from our subscriptions ratably over the subscription term. Subscription terms generally range from thirty days to one year. Subscription revenue includes the transaction price allocated to bundled free trials for our subscription services and is net of promotional discounts, cancellations, sales allowances and credit reserves and payments to third-party service providers such as legal plan law firms and tax service providers.

For transaction and subscription revenue, we generally collect payments and fees at the time orders are placed and prior to services being rendered. We record amounts collected for services that have not been performed as deferred revenue on our consolidated balance sheet. The transaction price that we record is generally based on the contractual amounts and is reduced for estimated sales allowances for price concessions, charge-backs, sales credits and refunds, which are accounted for as variable consideration when estimating the amount of revenue to recognize.

Partner revenue—Partner revenue consists primarily of one-time or recurring fees earned from third-party providers from leads generated to such providers through our online legal platform. Revenue is recognized when the related performance-based criteria have been met. We assess whether performance criteria have been met on a cost-per-click or cost-per-action basis.

Revenue from our transaction, subscription and partner revenue is as follows (in thousands):


	Year Ended December 31,
	2022		2021		2020
Transaction	$	239,799	$	258,122	$	212,114
Subscription	358,023		288,941		229,840
Partner	22,157		28,017		28,682
Total revenue	$	619,979	$	575,080	$	470,636

We determine revenue recognition through the following five steps: identification of a contract with a customer; identification of the performance obligations in the contract; determination of the transaction price; allocation of the transaction price to the performance obligations in the contract; and recognition of revenue when or as the performance obligations are satisfied.

Our customers generally pay for transactions in advance by credit or debit card except for certain services provided under installment plans where we allow customers to pay for their order in three equal payments. The first

installment due under the installment plans is charged to the customer’s debit or credit card on the date the order is placed, and the remaining installments are generally charged on a monthly basis thereafter. We recognize revenue for the amount we expect to be entitled to for providing the services to our customers. The total fees collected by us for our services include, as applicable, expedited services fees, government filing fees and shipping fees.

Subscription services are generally paid monthly or annually in advance of the subscription period except for SaaS services in the U.K., which are invoiced monthly in arrears. Amounts collected in advance of revenue recognition are recorded in deferred revenue. Customers may pay for services, however, may not provide the necessary information to complete a transaction. We attempt to contact the customer to complete the abandoned order. We recognize revenue on abandoned services, or breakage, when it is likely to occur and the amount can be recognized without significant risk of reversal. We recognize breakage in proportion to the pattern of rights exercised by the customer. Judgment is required to determine the amount of breakage and when breakage is likely to occur, which we estimate based on historical data of breakage for similar services.

Services we offer can generally either be purchased on a stand-alone basis or bundled together as part of a package of services. Accordingly, a significant number of our arrangements include multiple performance obligations, such as the preparation of legal documents combined with related document revision, registered agent services, and free trial periods of our legal plans. At contract inception, we assess the services promised in our contracts with customers and identify performance obligations for each promise to transfer to the customer a service or bundle of services that is distinct. The identification of distinct performance obligations within our packages may require significant judgment.

The transaction price allocated to each separate performance obligation represents the amount of consideration to which we expect to be entitled in exchange for the services we provide. The transaction price is based on the contractual amounts in our contracts and is reduced for estimated sales allowances for price concessions, charge-backs, sales credits and refunds, which are accounted for as variable consideration when estimating the amount of revenue to recognize. We only include variable consideration in the transaction price to the extent that it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. We estimate sales allowances using the expected value method. We recognize a liability or a reduction of accounts receivable, and a reduction to revenue based on the estimated amount of sales allowances. We record sales allowances as a reduction of accounts receivable where we expect not to collect the full amount of the outstanding accounts receivable and we record sales allowances as a liability for estimated refunds or credits where we have collected the amounts due from the customer. We have established a sufficient history of estimating sales allowances given the large number of homogeneous transactions. The majority of our allowances and reserves are known within a relatively short period of time following our balance sheet date. The estimated provision for sales allowances has varied from actual results within ranges consistent with management’s expectations. The transaction price excludes sales taxes.

Contracts with our customers may include options to purchase additional future services, and in the case of subscription services, options to auto-renew the subscription service. Additional consideration attributable to either the option to purchase additional future services or the option to renew are excluded from the transaction price until such time that the option is exercised, unless these options provide a material right to the customer.

For arrangements that contain multiple performance obligations, such as our bundled arrangements, we allocate the transaction price to each performance obligation based on estimates of the standalone selling price of each performance obligation within the bundle. For the services we sell on a standalone basis, we use the sales price of these services in the allocation of the transaction price in bundled arrangements. Where we do not sell the service on a standalone basis, we estimate the standalone selling price based on the adjusted market assessment approach or the expected cost plus a margin approach when market information is not observable. In these cases, the determination of the standalone selling price may require significant judgment.

We recognize revenue when we satisfy the performance obligation by transferring the promised good or service to the customer. For our transaction-based services, we generally recognize revenue at a point-in-time when the services are delivered to the customer. For our subscription-based services we generally recognize revenue on a straight-line basis over the subscription term. For our partner-based services, we recognize revenue at a point-in-time when the related performance-based criteria have been met.

We do not have significant financing components in arrangements with our customers.

Principal Agent Considerations

In certain of our arrangements, another party may be involved in providing services to our customer. We evaluate whether we can recognize revenue gross as a principal or net as an agent. We record revenue on a gross basis when we are the principal in the arrangement. To determine whether we are a principal or an agent, we identify the specified good or service to be provided to the customer and assess whether we control the specified good or service before that good or service is transferred to the customer. We evaluate a number of indicators of whether we control the good or service before it is transferred to the customer, including whether we have primary fulfillment responsibility and obligation to perform the services being sold to the customer; we have latitude in establishing the sales price; and we have inventory risk.

In arrangements in which we are the principal, we record as revenue the amounts we have billed to our customer, net of sales allowance, and we record the fee payable to the third-party as cost of revenue. We are the principal in most of our legal document preparation and registered agent services, including legal entity formations and similar arrangements and formation, and formerly, conveyancing services, in the U.K. and since December 2021, tax advisory and preparation services through our fulfilled tax subscription, LZ Tax. For these services, revenue includes filing and similar fees. Our alternative business structures, or ABS, offer legal advisory services that are marketed through our websites. Our ABSs provide independent legal advice to our customers and are directly responsible for, and control the fulfillment of, the legal services. Accordingly, for services provided by our ABSs, we recognize revenue as the principal.

In arrangements in which we are not the principal, we record revenue on a net basis, which is equal to the amount billed to our customer, net of sales allowances and the fee payable to the third-party or partner that is primarily responsible for performing the services for the customer. Except for our Arizona ABS, we are not a law firm in the U.S. and cannot provide legal advice through our U.S. entities. Therefore, the participating independent law firms in our legal plans control the service to the customer and have the primary service obligation to provide attorney consultations to our customers, for which we pay the law firms a monthly fee. For these arrangements, we recognize revenue on a net basis as an agent. For other services provided by third-parties, including deed transfer, accounting, tax, credit monitoring, business data protection and logo design services, revenue is recognized net of fees payable to third-parties. For partner revenue, we receive a fee for the referral of our customer to the partner or we retain a portion of the fee paid by the customer and share the remainder with the partner. Our partner controls the service to the customer and the partner is responsible for fulfilling the referred service to the customer; accordingly, we recognize revenue for these arrangements on a net basis.

Revenue includes shipping and handling fees charged to customers.

Cost of Revenue

Cost of revenue includes all costs of providing and fulfilling our services. Cost of revenue primarily includes government filing fees; costs of fulfillment, customer care, including the cost of credentialed professionals for tax, and payroll services, and related benefits, including stock-based compensation, and costs of independent contractors for document preparation; telecommunications and data center costs, amortization of acquired developed technology, depreciation and amortization of network computers, equipment and internal-use software; printing, shipping and handling charges; credit and debit card fees; allocated overhead; legal document kit expenses; and sales and use taxes. We defer direct and incremental costs primarily related to government filing fees incurred prior to the associated service meeting the criteria for revenue recognition. These contract assets are recognized as cost of revenue in the same period the related revenue is recognized. At December 31, 2022 and 2021, there was $1.9 million and $1.8 million, respectively, in deferred cost of revenue included in prepaid expenses and other current assets in the accompanying consolidated balance sheets. Filing fees of $74.1 million, $79.8 million and $64.5 million were recorded in cost of revenue in the accompanying consolidated statements of operations for years ended December 31, 2022, 2021, and 2020, respectively.

Sales and Marketing Expenses

Sales and marketing expenses consist of customer acquisition media costs; compensation and related benefits, including stock-based compensation for marketing and sales personnel; media production; public relations and other promotional activities; general business development activities; an allocation of depreciation and amortization and allocated overhead. Customer acquisition media costs consist primarily of search engine marketing, television and radio costs. Marketing and advertising costs to promote our services are expensed in the period incurred. Media production costs are expensed the first time the advertisement is aired. Advertising expenses, consisting of customer acquisition media costs, were $174.6 million, $195.4 million and $119.2 million for the years ended December 31, 2022, 2021, and 2020, respectively.

Technology and Development Expenses

Technology and development expenses consist primarily of personnel costs and related benefits, including stock-based compensation, expenses for outside consultants, an allocation of depreciation and amortization and allocated overhead. These expenses include costs incurred in the development and implementation of our products, websites, mobile applications, online legal platform, research and development and related infrastructure. Technology and development expenses are expensed as incurred, except to the extent that such costs are associated with internal-use software costs that qualify for capitalization as previously described under Internal-use Software and Cloud Computing Arrangements.

General and Administrative Expenses

Our general and administrative expenses relate primarily to compensation and related benefits, including stock-based compensation, for executive and corporate personnel, professional and consulting fees, an allocation of depreciation and amortization, allocated overhead and legal costs.

Stock-based Compensation

We estimate the fair value of employee stock-based payment awards on the grant-date and recognize the resulting fair value, net of estimated forfeitures, over the requisite service period. We use the Black-Scholes option pricing model for estimating the fair value of options granted under our stock option plans that vest based on service and performance conditions. The fair value of restricted stock units, or RSUs, that vest based on service and performance conditions is determined based on the value of the underlying common stock at the date of grant. For awards that contain market conditions, we estimate the fair value using a Monte Carlo simulation model. We record expense for awards that contain performance conditions only to the extent that we determine it is probable that the performance condition will be achieved. Expense for awards containing market conditions is not reversed even if the market condition is not achieved. We have elected to treat stock-based payment awards with graded vesting schedules and time-based service conditions as a single award and recognize stock-based compensation on a straight-line basis, net of estimated forfeitures, over the requisite service period. Awards with performance or market conditions are recognized using graded vesting.

The Black-Scholes option pricing model and the Monte Carlo simulation model requires us to make certain assumptions including the fair value of the underlying common stock, the expected term, the expected volatility, the risk-free interest rate and the dividend yield.

The fair value of the shares of common stock underlying stock options and RSUs is based upon our publicly listed share price on the date of grant. Prior to our IPO, the fair value of the shares of common stock was determined by the board of directors. Because there was no public market for our common stock, the board of directors determined the fair value of the common stock at the time of the grant of options and RSUs by considering a number of objective and subjective factors including valuation of comparable companies, sales of common stock to unrelated third-parties, operating and financial performance and general and industry-specific economic outlook, amongst other factors. The fair value was determined in accordance with applicable elements of the practice aid issued by the American Institute of Certified Public Accountants titled Valuation of Privately Held Company Equity Securities Issued as Compensation.

The expected term of employee stock options represents the weighted-average period that the stock options are expected to remain outstanding. The expected term of options granted is estimated based upon actual historical exercise and post-vesting cancellations, adjusted for expected future exercise behavior.

Because our common stock has limited publicly traded history, we estimate the expected volatility from the historical volatility of selected public companies with comparable characteristics to us, including similarity in size, lines of business, market capitalization and revenue and financial leverage. We determine the expected volatility assumption using the frequency of daily historical prices of comparable public company’s common stock for a period equal to the expected term of the options. We periodically assess the comparable companies and other relevant factors used to measure expected volatility for future stock option grants.

The risk-free interest rate assumption is based upon observed interest rates on the U.S. government securities appropriate for the expected term of our stock options.

The dividend yield assumption is based on our history and expectation of dividend payouts. Other than the special dividends declared in 2021 and 2020, which resulted in corresponding reductions in the exercise price of the stock options, we have not declared or paid any cash dividends on our common stock, and we do not anticipate paying any cash dividends in the foreseeable future.

Stock-based compensation expense is recognized based on awards that are ultimately expected to vest.

Forfeitures are estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates. Forfeitures are estimated based on our historical experience and future expectations.

The determination of stock-based compensation is inherently uncertain and subjective and involves the application of valuation models and assumptions requiring the use of judgment. If we had made different assumptions, our stock-based compensation expense, and our net (loss) income for the years ended December 31, 2022, 2021, and 2020 may have been materially different.

Loss Contingencies

On occasion we are involved in legal proceedings, claims, and regulatory, indirect tax examinations or government inquiries and investigations that may arise in the ordinary course of business. We record loss contingencies in our consolidated financial statements in the period when they are probable and reasonably estimable. If the amount is probable and we are able to reasonably estimate a range of loss, we accrue the amount that is the best estimate within that range, and if no amount is better than any other in the range, we record the amount at the low end in the range. We disclose those contingencies that we believe are at least reasonably possible but not probable regardless of whether they are reasonably estimable. The likelihood of a loss is determined using several factors including the nature of the matter, advice of our internal and external counsel, previous experience and historical and other relevant information available to us. The determination of the likelihood of loss or the range

of loss requires significant management judgment. Legal fees and other costs associated with such actions are expensed as incurred.

Income Taxes

We account for income taxes using the asset and liability method, which requires the recognition of deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in our consolidated financial statements. Deferred income tax assets and liabilities are measured using enacted tax rates anticipated to be in effect when those tax assets and liabilities are expected to be realized or settled. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in the consolidated statements of operations in the period that includes the enactment date.

We make judgments in evaluating whether deferred tax assets will be recovered from future taxable income. A valuation allowance is established if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. We consider all available evidence, both positive and negative, including historical levels of income, expectations and risk associated with estimates of future taxable income in assessing the need for a valuation allowance. If our assumptions and consequently our estimates, change in the future, the valuation allowance may be increased or decreased, resulting in an increase or decrease, which may be material, to our provision for income taxes and the related impact on our net (loss) income.

We recognize tax benefits from an uncertain position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits. If this threshold is met, we measure the tax benefit as the largest amount of the benefit that is greater than fifty percent likely to be realized upon ultimate settlement. We recognize penalties and interest accrued with respect to uncertain tax positions as a component of the income tax provision. At December 31, 2022 and 2021, accrued penalties and interest related to uncertain tax positions were not material.

Net (Loss) Income Per Share Attributable to Common Stockholders

We apply the two-class method for calculating net income per share. Under the two-class method, in periods where we generate net income, net income is allocated between common stock and other participating securities based on their participation rights. Prior to our IPO, our participating securities consist of redeemable convertible preferred stock, which participate in dividends, if declared. For periods in which we report a net loss, the participating securities are not contractually obligated to share in our losses, and accordingly, no loss is allocated to the participating securities. Basic net (loss) income per share is calculated by dividing net (loss) income attributable to common stockholders by the weighted-average number of shares of common stock outstanding, net of unvested restricted stock, if any, during the period. We compute diluted net (loss) income per share under the two-class method where income is reallocated between common stock, potential common stock and participating securities. Potential common stock includes stock options, restricted stock units, restricted stock awards and employee stock purchase plans, or ESPPs and RSUs computed using the treasury stock method.

Recently Adopted Accounting Pronouncements

Upon the completion of our IPO in 2021, we elected to be an Emerging Growth Company, or EGC, as defined in the Jumpstart Our Business Startups Act, which allowed us to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements were made applicable to private companies. Entities that elect to be EGCs will remain an EGC until the earliest of: the last day of the first fiscal year in which annual gross revenue exceeds $1.07 billion; the date that the entity becomes a “large accelerated filer,” with at least $700.0 million of equity securities held by non-affiliates as of the end of the second quarter of that fiscal year; the date on which the entity has issued, in any three-year period, more than $1.0 billion in non-convertible debt securities; or the fiscal year-end following the fifth anniversary of the completion of the entity’s IPO.

Effective December 31, 2022, we lost our EGC status due to becoming a “large accelerated filer” with an aggregate worldwide market value of our common stock held by non-affiliates exceeding $700.0 million measured as of the end of the second quarter of the 2022 fiscal year. As a result, we must comply with the adoption requirements of new or revised accounting pronouncements applicable to public companies beginning in the fiscal year ended December 31, 2022.

In February 2016, the FASB issued ASU 2016-02 related to leases to increase transparency and comparability among organizations by requiring the recognition of ROU assets and lease liabilities on the balance sheet. Most prominent among the changes in the standard is the recognition of ROU assets and lease liabilities by lessees for those leases classified as operating leases. Under the standard, disclosures are required to meet the objective of enabling users of financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. We adopted this guidance effective January 1, 2022. Refer to Note 9 for further details.

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments—Credit losses: Measurement of Credit Losses on Financial Instruments (Topic 326), or ASC 326, which revises the impairment model to utilize an expected loss methodology in place of the currently used incurred loss methodology, which will result in more timely recognition of losses on financial instruments, including, but not limited to, available-for-sale debt securities and accounts receivable.

Due to the loss of our EGC status as of December 31, 2022, we adopted this Update on January 1, 2022, using the modified-retrospective transition method for assets measured at amortized cost other than available-for-sale debt securities, which was adopted using a prospective transition approach. The adoption of this Update did not have a material impact on our consolidated financial statements.

In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848) — Facilitation of the Effects of Reference Rate Reform on Financial Reporting, or Topic 848, that provides optional relief to applying reference rate reform to contracts, hedging relationships, and other transactions that reference the LIBOR, which has been discontinued as of the end of 2021. Also, in January 2021, the FASB issued ASU No. 2021-01, Reference Rate Reform (Topic 848) — Scope, to clarify that cash flow hedges are eligible for certain optional expedients and exceptions for the application of subsequent assessment methods to assume perfect effectiveness as previously presented in ASU 2020-04. Topic 848 is effective immediately and may be applied through December 31, 2022. We adopted the provisions of Topic 848 and the adoption did not have a material impact to our consolidated financial statements.

In August 2020, the FASB issued ASU No. 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity's Own Equity (Subtopic 815-40): Accounting for Convertible Instruments and Contracts in an Entity's Own Equity. This standard eliminates the beneficial conversion and cash conversion accounting models for convertible instruments. It also amends the accounting for certain contracts in an entity’s own equity that are currently accounted for as derivatives because of specific settlement provisions. In addition, the new guidance modifies how particular convertible instruments and certain contracts that may be settled in cash or shares impact the diluted earnings per share computation. We adopted this Update on January 1, 2022 and the adoption of this Update did not have a material impact on our consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In June 2022, the FASB issued ASU No. 2022-03, Fair Value Measurement—Fair Value Measurement of Equity Securities Subject to Contractual Sale Restrictions (Topic 820), or Topic 820, which clarify that a contractual restriction on the sale of an equity security is not considered part of the unit of account of the equity security and, therefore, is not considered in measuring fair value. The amendments are effective for fiscal years beginning after December 15, 2023. We are currently evaluating the impact of the adoption on our consolidated financial statements.

Other Financial Statement Information

12 Months Ended

Dec. 31, 2022

Other Financial Information [Abstract]

Other Financial Statement Information

Accounts Receivable

Changes in the allowance consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	4,060	$	5,256	$	2,461
Add: amounts recognized as a reduction of revenue	8,193		6,610		6,493
Add (less): bad debt expense recognized in general and administrative expense	446		(279)		2,170
Less: write-offs, net of recoveries	(7,969)		(7,527)		(5,868)
Ending balance	$	4,730	$	4,060	$	5,256

The allowance recognized as a reduction of revenue primarily relates to our installment plan receivables for which we expect we will not be entitled to a portion of the transaction price based on our historical experience with similar transactions. The allowance recognized against general and administrative expense represents an allowance relating to receivables from partners that are no longer considered collectible.

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	As of December 31,
	2022		2021
Prepaid expenses	$	10,624	$	10,957
Deferred cost of revenue	1,915		1,819
Capitalized cloud computing development costs	1,407		867
Income tax receivable	760		831
Other current assets	1,993		2,115
Total prepaid expenses and other current assets	$	16,699	$	16,589

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	As December 31,
	2022		2021
Accrued payroll and related expenses	$	27,822	$	21,858
Accrued vendor payables	15,531		18,239
Accrued advertising	1,071		426
Sales allowances	4,426		4,862
Accrued sales, use and business taxes	3,838		2,678
Other	4,685		2,754
Total accrued expenses and other current liabilities	$	57,373	$	50,817

Changes in sales allowances relating to charge-backs, sales credits and refunds consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	4,862	$	4,856	$	4,651
Add: increase in sales allowances	7,217		7,998		9,976
Less: utilization of reserves	(7,653)		(7,992)		(9,771)
Ending balance	$	4,426	$	4,862	$	4,856

Depreciation and Amortization

Depreciation and amortization expense of our property and equipment, including capitalized internal-use software, and intangible assets consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Cost of revenue	$	8,581	$	6,430	$	8,324
Sales and marketing	7,014		6,017		6,913
Technology and development	2,834		2,361		2,800
General and administrative	3,316		1,878		2,060
Total depreciation and amortization expense	$	21,745	$	16,686	$	20,097

Deferred Revenue

Deferred revenue as of December 31, 2022 and 2021 was $165.1 million and $147.9 million, respectively. Revenue recognized in 2022, 2021 and 2020 that was included in deferred revenue at the beginning of the year was $146.6 million, $127.6 million and $103.5 million, respectively. We expect to recognize substantially all of the deferred revenue as of December 31, 2022 as revenue in 2023.

We have omitted disclosure on the transaction price allocated to remaining performance obligations and estimated timing of revenue recognition as our contracts with customers that have a duration of more than one year are immaterial.

Assets Held for Sale

12 Months Ended

Dec. 31, 2022

Discontinued Operations and Disposal Groups [Abstract]

Assets Held for Sale

Assets Held for SaleIn September 2022, following an evaluation of our office space and business requirements, we commenced a plan to sell our operational headquarters in Austin, Texas, consisting of land, a building and building improvements, and determined that these assets met the held for sale criteria. We ceased recording depreciation on these assets

upon meeting the held for sale criteria. At December 31, 2022, the total carrying value of the assets held for sale remain at $22.7 million as follows:


	December 31, 2022
Land	$	6,400
Building and building improvements	16,322
Total assets held for sale	$	22,722

The estimated fair value less costs to sell the assets held for sale exceed their carrying values and hence no impairment was necessary as of December 31, 2022.

Disposition of BusinessBeaumont ABS LimitedIn April 2020, we sold our conveyancing business in the U.K., Beaumont ABS Limited, or Beaumont, to a third-party buyer and paid $1.2 million in working capital to the buyers. Our loss on sale of this business was $1.8 million for the year ended December 31, 2020.

Acquisitions

12 Months Ended

Dec. 31, 2022

Business Combinations [Abstract]

Acquisitions

Revvsales, Inc.

In October 2022, we completed an asset acquisition of Revvsales Inc, or Revv, consisting substantially of acquired developed technology for their self-service document automation and electronic signature platform. Revv’s proprietary technology will enhance our forms library and legal template offerings and will be used to develop modern product experiences and services for small businesses. A purchase price of $6.6 million, which is subject to customary adjustments, was paid at closing and funded by our available cash on hand. The acquisition was accounted for as an asset acquisition because substantially all the value of the assets acquired were concentrated in the acquired technology. Revv’s operations have been included in our consolidated financial statements commencing on the acquisition date.

We allocated the accumulated cost of the acquisition to the assets acquired based on their relative fair values. The accumulated cost of the acquisition includes direct acquisition-related costs and applicable taxes. The estimated fair value of developed technology was $6.5 million and an assembled workforce of $0.1 million, which were determined by using a replacement cost approach. The replacement cost approach consists of developing an estimate of the current cost of a similar new asset having the nearest equivalent utility to the asset being valued. The developed technology rights and assembled workforce will be amortized over a weighted-average period of three years by using the straight-line method.

Separate from the asset acquisition, $2.6 million will be paid to certain Sellers on the first and second anniversaries from asset acquisition date as compensation for maintaining an assembled workforce.

United Agency Services, Corp.

In August 2022, we acquired certain assets and liabilities of United Agency Services Corp, or UA Services, a company providing registered agent services and corporate compliance solutions for $3.5 million of which $2.6 million was paid in cash on the acquisition date and up to $1.0 million will be paid in cash within twelve months, based upon the achievement of certain earnout metrics. This amount has been excluded from the purchase consideration and will be recorded as future compensation expense.

The acquisition was completed in order to build a more durable registered agency platform and has been accounted for as a business combination. The preliminary purchase price was allocated to the assets acquired and liabilities assumed. Goodwill of $3.3 million arising from the acquisition consisted largely of the assembled workforce and synergies expected from combining our operations. The acquired goodwill is deductible for tax purposes. Acquisition costs related to this transaction of approximately $0.4 million were expensed as incurred and are included in general and administrative expenses in the accompanying consolidated statements of operations.

The revenue and earnings of the acquired business have been included in our results of operations since the acquisition date and are not material to the consolidated financial results. Pro forma revenues and results of operations for this acquisition have not been presented as the impact on our consolidated financial statements is immaterial.

The purchase accounting for this acquisition remains incomplete with respect to acquired contingent liabilities as management continues to gather and evaluate information about circumstances that existed as of the acquisition date. Measurement period adjustments will be recognized in the reporting period in which the adjustment amounts are determined within twelve months from the acquisition date.

Earth Class Mail, Inc.

In November 2021, we acquired all of the outstanding equity interests in Earth Class Mail, Inc., or Earth Class Mail, a company that provides virtual mailbox solutions for small businesses, in line with our strategy to scale our existing business through building in-house adjacencies for $61.2 million. The purchase price decreased during the

year ended December 31, 2022 for a working capital adjustment of $0.3 million and immaterial measurement period adjustments.


	Amount (in thousands)		Estimated useful life
Goodwill	$	48,617	—
Customer relationships	10,603		6 years
Developed technology	5,418		5 years
Trade names	179		26 months
Property and equipment	267		3-5 years
Deferred tax liability	(3,087)		—
Other liabilities	(787)		—
Total purchase consideration	$	61,210

Intangible assets acquired from Earth Class Mail included customer relationships of $10.6 million, developed technology of $5.4 million and trade names of $0.2 million, which are being amortized over their estimated useful life using the straight-line method. The excess of the purchase price over the estimated fair value of the net assets acquired was recorded as goodwill.

The resulting goodwill of $48.6 million arising from the acquisition consisted largely of the assembled workforce and synergies expected from combining Earth Class Mail into our operations. The acquired goodwill is not expected to be deductible for tax purposes. Acquisition-related costs, including legal, regulatory, and consulting costs amounted to $1.4 million and were included within general and administrative expenses in our consolidated statement of operations.

The revenue and earnings of the acquired business have been included in our results since the acquisition date and are not material to the our consolidated financial results. Pro forma revenues and results of operations for this acquisition have not been presented as the impact on the our consolidated financial statements would be immaterial.

There were no material measurement period adjustments recorded to the fair values of assets acquired and liabilities assumed during the period and the purchase price is considered final.

Purely Solutions, LLC

In October 2020, we entered into a membership interest purchase agreement with Purely Solutions, LLC, or Pure, in which we acquired 100% of the membership interest as part of our plans to offer tax services. Pure provides tax preparation, tax advisory and payroll services.

The total fair value of the consideration for the acquisition was $2.3 million. Of the total consideration, $1.0 million was paid in cash on the acquisition date, with $0.5 million and $0.8 million to be paid in cash within six and eighteen months, respectively, from the acquisition date based upon certain earnout metrics being achieved including hiring targets and customer experience metrics. In 2022 and 2021, we paid out $0.6 million and $0.5 million upon the earnout metrics being partially and fully achieved, respectively. At December 31, 2021, we had classified the remaining contingent consideration in accrued expenses and other current liabilities in the accompanying consolidated balance sheet.

Intangible assets acquired from Pure included customer relationships of $0.6 million, which are being amortized over their estimated useful life of three years using the straight-line method. The goodwill of $1.6 million arising from the acquisition consists largely of the assembled workforce and synergies expected from combining Pure into our operations. The acquired goodwill is not expected to be deductible for tax purposes. The purchase price allocation is final.

Disposition of Business

12 Months Ended

Dec. 31, 2022

Discontinued Operations and Disposal Groups [Abstract]

Disposition of Business

upon meeting the held for sale criteria. At December 31, 2022, the total carrying value of the assets held for sale remain at $22.7 million as follows:


	December 31, 2022
Land	$	6,400
Building and building improvements	16,322
Total assets held for sale	$	22,722

The estimated fair value less costs to sell the assets held for sale exceed their carrying values and hence no impairment was necessary as of December 31, 2022.

Investments	12 Months Ended
Investments	Dec. 31, 2022
Investments [Abstract]
Investments	Investments Available-for-sale Debt Securities In 2019, we invested in Legal Vision Pty Ltd., or Legal Vision, an Australian proprietary limited company that provides online legal services to small and medium size businesses, through the purchase of a convertible promissory note for a total of Australian Dollar, or AUD $1.0 million ($0.7 million). The convertible promissory note has a maturity term of ten years, which is convertible into Legal Vision’s common stock. The underlying conversion feature is automatically exercisable upon an exit event including an IPO, merger or sale, upon a new financing round, or at our election. At December 31, 2022, we do not hold any equity interests or in-substance common stock in Legal Vision, and accordingly, we have classified the convertible promissory note as an investment in an available-for-sale debt security in the accompanying consolidated balance sheet. The fair value of the convertible promissory note is based on unobservable inputs that are categorized as Level 3 in the fair value hierarchy. We determined that the conversion option on the Legal Vision convertible promissory note will not have material value until Legal Vision executes on its business plans to drive growth, which consequently will drive the fair value of the associated conversion option in excess of the carrying value of the convertible promissory note. Accordingly, the fair value of the convertible debt approximated its carrying value as of December 31, 2022 and 2021. At December 31, 2022 and 2021, the fair value of our available-for-sale debt security in Legal Vision was AUD $1.5 million ($1.0 million) and AUD $1.5 million ($1.1 million), respectively, with the change due to fair value adjustments during the period. In 2022, key assumptions used in the Monte Carlo simulation model to determine the fair value of the convertible promissory note in Legal Vision were: expected term of 6.3 years, risk-free rate of 3.8% and volatility of 55%. The decline in fair value was non-credit related and therefore was recognized in other comprehensive income (loss) for the year ended December 31, 2022. Since the Legal Vision convertible promissory note has a contractual maturity date that exceeds one year and we do not intend to liquidate in the next twelve months, we have classified the convertible promissory note as a noncurrent available-for-sale debt security in the accompanying consolidated balance sheets as of December 31, 2022 and 2021, respectively. Between 2017 and 2019, we made several investments in firma.de Firmenbaukasten AG, or Firma, a German limited liability company that provides web-based business formation services to small business owners. The initial investments were made through the purchase of convertible promissory notes which are convertible into Firma’s common stock. The initial investments were consolidated into one convertible promissory note in July 2019, which has a maturity date of seven years. The underlying conversion feature is only exercisable upon Firma achieving a trailing 12-month revenue target of EUR €5.0 million any time prior to the maturity date in June 2026. In 2020, we fully impaired our investment in Firma and incurred a loss of $4.8 million as the present value of cash flows expected to be collected was less than the amortized cost basis of the investment. Therefore, we recognized an other-than-temporary impairment of EUR €4.3 million ($4.8 million) in our consolidated statements of operations during the year ended December 31, 2020. Investments in Other Equity Securities We hold an equity investment in LawPath, Pty Ltd, or LawPath, an Australian proprietary limited company that provides an online legal platform to individuals and small and medium size businesses. In October 2021, we invested an additional AUD $1.5 million ($1.1 million). The change in fair value, due to an orderly transaction, in our other equity securities was $1.8 million for the year ended December 31, 2021, which was recognized in other income, net in our consolidated statements of operations. At December 31, 2022 and 2021 our total equity interest in LawPath was approximately 14%. In December 2018, we purchased shares of Class C nonvoting common units in Mylo, LLC, or Mylo, a digital insurance broker that services small and medium size businesses, for $3.0 million, resulting in a 4% interest in Mylo. In December 2022, we fully impaired our investment in Mylo and incurred a loss of $3.0 million as the fair value of our investment was determined to be zero based upon an observable sale of their common equity. Therefore, we recognized an impairment of $3.0 million in our consolidated statements of operations during the year ended December 31, 2022. The investment in LawPath does not have readily determinable fair values. There were no other impairments of our investments during the years ended December 31, 2022 and 2021, respectively. At December 31, 2022 and 2021, the carrying value of these investments is included in other assets in the accompanying consolidated balance sheets.

Property and Equipment

12 Months Ended

Dec. 31, 2022

Property, Plant and Equipment [Abstract]

Property and Equipment

Property and equipment, net, consisted of the following (in thousands):


	As of December 31,
	2022		2021
Building and building improvements	$	—	$	29,856
Land	—		6,456
Internal-use software	67,371		60,946
Purchased software	2,228		2,609
Furniture and office equipment	2,518		3,332
Computer hardware	14,074		13,762
Leasehold improvements	1,985		4,903
Software development in-progress	105		1,178
Total cost of property and equipment	88,281		123,042
Less: accumulated depreciation and amortization	(57,458)		(76,029)
Property and equipment, net	$	30,823	$	47,013

Depreciation and amortization expense related to property and equipment was $18.2 million, $15.7 million and $17.3 million for 2022, 2021 and 2020, respectively.

At December 31, 2022, 2021 and 2020, accumulated amortization in connection with internal-use software costs was $41.0 million, $42.5 million and $38.7 million, respectively. In 2022, 2021 and 2020, we recorded amortization expense of $14.6 million, $11.6 million and $12.3 million, respectively, in connection with these costs. Software development in-progress consists primarily of internal-use software projects, which when placed in service, will provide enhancements and improvements to the operational and functional capabilities to our online platforms and our customer-facing website. In 2022 and 2021, we capitalized internal-use software development costs of $21.4 million and $9.9 million, respectively. In 2022, no software development costs were impaired. In 2021 and 2020, we impaired $0.9 million and $1.1 million, respectively, of capitalized software developments costs related primarily to internal-use software projects that no longer met our business requirements or were no longer expected to be placed in service.

Leases

12 Months Ended

Dec. 31, 2022

Leases [Abstract]

Leases

We conduct operations from certain leased facilities in various locations. At December 31, 2022, we had various non-cancelable operating leases for office space and equipment, which expire between December 31, 2022, and November 30, 2029, and which represent the non-cancelable periods of the leases and include extension options that we determined are reasonably certain to be exercised. We exclude extension options that are not reasonably certain to be exercised from our lease terms. Our lease payments consist primarily of fixed rental payments for the right to use the underlying leased assets over the lease terms. We often receive customary incentives from our landlords, such as reimbursements for tenant improvements and rent abatement periods, which effectively reduce the total lease payments owed for these leases.

Operating lease liabilities on our consolidated balance sheets represent the present value of our remaining lease payments over the remaining lease terms. We do not allocate lease payments to non-lease components. We use our incremental borrowing rate to calculate the present value of our lease payments, as the implicit rates in our leases are not readily determinable.

Leases consist of the following (in thousands):

Assets

Classification

December 31, 2022

Operating

Operating lease right-of-use assets

11,148

Finance

Property and equipment, net

Total leases

11,210

Liabilities

Current

Operating

Operating lease liabilities

2,317

Finance

Accrued expenses and other current liabilities

Non Current

Operating

Operating lease liabilities, non-current

8,958

Finance

Other liabilities

Total lease liabilities

11,339

At December 31, 2022, the maturities of our remaining operating lease and finance lease liabilities were as follows (in thousands, except years and percentages):


	Year Ended December 31, 2022
	Operating leases			Finance leases			Total leases liabilities
2023	$	2,764		$	38		$	2,802
2024	2,392			27			2,419
2025	1,813			2			1,815
2026	1,728			—			1,728
2027	1,661			—			1,661
Thereafter	2,456			—			2,456
Total minimum lease payments	12,814			67			12,881
Less: Effects of discounting	1,539			3			1,542
Present value of lease liabilities	$	11,275		$	64		$	11,339
Less: current portion	$	2,317		$	36		$	2,353
Long-term lease liabilities	$	8,958		$	28		$	8,986
Weighted-average remaining lease term	5.6 years			1.9 years
Weighted-average incremental borrowing rate	4.39		%	5.50		%

The component of our lease costs included in our consolidated statements of operations for the year ended December 31, 2022, were as follows (in thousands):


	December 31, 2022
Lease cost
Operating lease cost	$	2,384
Other variable cost	250
Finance lease cost	17
Net lease cost	$	2,651

Total future aggregate minimum lease payments calculated under ASC 840 as of December 31, 2021 were as follows (in thousands):


	Operating Leases
Years Ending December 31,
2022	$	2,372
2023	1,101
2024	867
2025	550
2026	505
Thereafter	1,033
Total minimum lease payments	$	6,428

Leases

Leases consist of the following (in thousands):

Assets

Classification

December 31, 2022

Operating

Operating lease right-of-use assets

11,148

Finance

Property and equipment, net

Total leases

11,210

Liabilities

Current

Operating

Operating lease liabilities

2,317

Finance

Accrued expenses and other current liabilities

Non Current

Operating

Operating lease liabilities, non-current

8,958

Finance

Other liabilities

Total lease liabilities

11,339

At December 31, 2022, the maturities of our remaining operating lease and finance lease liabilities were as follows (in thousands, except years and percentages):


	Year Ended December 31, 2022
	Operating leases			Finance leases			Total leases liabilities
2023	$	2,764		$	38		$	2,802
2024	2,392			27			2,419
2025	1,813			2			1,815
2026	1,728			—			1,728
2027	1,661			—			1,661
Thereafter	2,456			—			2,456
Total minimum lease payments	12,814			67			12,881
Less: Effects of discounting	1,539			3			1,542
Present value of lease liabilities	$	11,275		$	64		$	11,339
Less: current portion	$	2,317		$	36		$	2,353
Long-term lease liabilities	$	8,958		$	28		$	8,986
Weighted-average remaining lease term	5.6 years			1.9 years
Weighted-average incremental borrowing rate	4.39		%	5.50		%

The component of our lease costs included in our consolidated statements of operations for the year ended December 31, 2022, were as follows (in thousands):


	December 31, 2022
Lease cost
Operating lease cost	$	2,384
Other variable cost	250
Finance lease cost	17
Net lease cost	$	2,651

Total future aggregate minimum lease payments calculated under ASC 840 as of December 31, 2021 were as follows (in thousands):


	Operating Leases
Years Ending December 31,
2022	$	2,372
2023	1,101
2024	867
2025	550
2026	505
Thereafter	1,033
Total minimum lease payments	$	6,428

Goodwill

12 Months Ended

Dec. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill

The changes in goodwill for 2022 and 2021 were as follows (in thousands):


	Amount
Balance as of December 31, 2020	$	11,404
Acquisition	48,515
Foreign currency translation	(9)
Balance as of December 31, 2021	59,910
Acquisition	3,409
Foreign currency translation	(90)
Balance as of December 31, 2022	$	63,229

As discussed in Note 5, we acquired UA Services in August 2022 and Earth Class Mail in November 2021.

Intangible Assets, net

12 Months Ended

Dec. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets, net

Intangible assets, net, consisted of the following (in thousands):


	As of December 31, 2022
	Remaining Weighted average useful life (in years)	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	4.8	$	17,841	$	9,300	$	8,541
Developed technology	3.2	16,813		6,689		10,124
Trade names	1.3	503		383		120
Assembled workforce	2.8	125		10		115
Total intangible assets		$	35,282	$	16,382	$	18,900


	As of December 31, 2021
	Remaining Weighted average useful life (in years)	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	5.7	$	19,163	$	8,470	$	10,693
Developed technology	4.8	10,605		5,487		5,118
Trade names	2.3	520		300		220
Total intangible assets		$	30,288	$	14,257	$	16,031

As discussed in Note 5, we acquired Revv in October 2022, UA Services in August 2022 and Earth Class Mail in November 2021. In 2022, 2021 and 2020, we recorded amortization expense of $3.5 million, $1.0 million and $2.8 million, respectively.

At December 31, 2022, estimated future intangible assets amortization expense was as follows (in thousands):


For Years Ending December 31,
2023	$	5,165
2024	5,082
2025	4,510
2026	2,670
2027	1,473
Total future amortization expense	$	18,900

Long-term Debt	12 Months Ended
Long-term Debt	Dec. 31, 2022
Debt Disclosure [Abstract]
Long-term Debt	Long-term Debt In November 2018, we entered into an amended first lien credit and guaranty agreement, or 2018 Credit Facility, which consisted of a first lien term loan facility, or 2018 Term Loan, with a principal amount of $535.0 million and a 2018 Revolving Facility of $40.0 million, or 2018 Revolving Facility. In July 2021, upon the completion of our IPO, we repaid the then outstanding principal of $521.6 million of our 2018 Term Loan in full. We incurred a loss on debt extinguishment of $7.7 million related to unamortized debt issuance costs. On July 2, 2021, we entered into an amended and restated credit and guaranty agreement, or 2021 Revolving Facility, providing for revolving borrowings of up to $150.0 million with an availability period of five years. Under the 2021 Revolving Facility, we can use up to $20.0 million in letters of credit as well as borrowings on same-day notice, referred to as swingline loans, in an amount of up to $10.0 million. Additional debt issuance costs of $0.8 million were allocated to the 2021 Revolving Facility. The interest rate applicable to the 2021 Revolving Facility is, at our option, at a rate equal to the greatest of (i) the administrative agent’s prime rate (ii) the federal funds effective rate plus 1/2 of 1.0% or (iii) one month LIBOR (subject to a 1.00% floor), plus 1.00% or LIBOR (subject to a 0.00% floor) plus 2.00%. The interest rate margins under the 2021 Revolving Facility are subject to one reduction of 0.25% and a further reduction of 0.25% upon achieving total net first lien leverage ratios of 3.50 to 1.00 and 2.50 to 1.00, respectively. We are required to pay a commitment fee in respect of unutilized commitments under the 2021 Revolving Facility. The commitment fee is, initially, 0.35% per annum. The commitment fee is subject to one reduction of 0.10% if the total net first lien leverage ratio does not exceed 3.50 to 1.00. We are also required to pay customary letter of credit fees and agency fees. We have the option to voluntarily repay outstanding loans under the 2021 Revolving Facility at any time without premium or penalty, other than customary “breakage” costs with respect to LIBOR loans. There is no scheduled amortization under the 2021 Revolving Facility. Any principal amount outstanding is due and payable in full at maturity, five years from the closing date of the 2021 Revolving Facility. Obligations under the 2021 Revolving Facility are guaranteed by our existing and future direct and indirect material wholly-owned domestic subsidiaries, subject to certain exceptions. The 2021 Revolving Facility is secured by a first-priority security interest in substantially all of our assets, subject to certain exceptions. The 2021 Revolving Facility contains a number of covenants that, among other things, subject to certain exceptions, restrict our ability and the ability of our restricted subsidiaries to incur additional indebtedness and guarantee indebtedness; create or incur liens; pay dividends and distributions or repurchase capital stock; merge, liquidate and make asset sales; change lines of business; change our fiscal year; incur restrictions on our subsidiaries’ ability to make distributions and create liens; modify our organizational documents; make investments, loans and advances; and enter into certain transactions with affiliates. The 2021 Revolving Facility requires compliance with a total net first lien leverage ratio of 4.50 to 1.00, or Financial Covenant. The Financial Covenant will be tested at quarter-end only if the total principal amount of all revolving loans, swingline loans and drawn letters of credit that have not been reimbursed exceeds 35% of the total commitments under the 2021 Revolving Facility on the last day of such fiscal quarter. At December 31, 2022 and 2021, we had no amounts outstanding under our 2021 Revolving Facility or any outstanding letters of credit. We were in compliance with all financial covenants as of December 31, 2022 and 202

Derivative Financial Instruments

12 Months Ended

Dec. 31, 2022

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivative Financial Instruments

Interest Rate Swaps

In April 2019, we entered into two interest rate swaps, or initial swaps, to manage cash flow exposure and exposure to interest rate fluctuations under our 2018 Term Loan. The initial swaps would have matured in April 2022. Under the swap agreements, we were required to pay interest at a fixed rate of 2.3% per annum and receive interest at a variable rate indexed to one-month LIBOR. The initial notional amount of each initial swap was $66.0 million.

The initial swaps were accounted for as cash flow hedges as the transactions were executed to hedge our future interest payments.

At June 30, 2021, the interest rate swap contracts had an aggregate notional amount of $394.2 million, which were designated as cash flow hedges. In July 2021, upon the full repayment of our 2018 Term Loan, our interest rate swaps were discontinued as cash flow hedges and were subsequently extinguished. We paid $13.6 million to extinguish our interest rate swaps and hybrid debt. Upon discontinuance of the interest rate swaps as cash flow hedges, the unrealized losses of $9.2 million for the intervening period were recognized in interest expense, net.

There were no interest rate swaps outstanding as of December 31, 2022 and 2021.

Financial Guarantee

In September 2019, we provided a financial guarantee relating to a former executive officer upon their voluntary termination. The executive officer entered into a personal loan with a financial institution for $50.0 million with a three-year term. The personal loan was collateralized by personal assets, an investment portfolio and our common stock owned by the former executive officer. We provided a financial guarantee to the financial institution up to $25.0 million had the former executive officer defaulted or not met certain collateral requirements throughout the term of the personal loan. We deposited $25.0 million into a money market fund with the financial institution, or restricted cash equivalent, to evidence this financial guarantee. Had the former executive officer not met certain collateral requirements or defaulted on the personal loan, the financial institution would have had the ability to use our restricted cash equivalent for any shortfall up to $25.0 million. In that event, we would have had full recourse against the former executive officer to recover the amount retained by the financial institution up to $25.0 million. The personal loan was required to be repaid by the former executive officer prior to our making a public filing with the Securities and Exchange Commission, or SEC, for our IPO, or September 2022, whichever came first. In the event of our IPO, the former executive officer had the option to sell up to $25.0 million of his common stock back to us to pay off the personal loan with the financial institution.

The financial guarantee was accounted for as a derivative at fair value with changes in fair value recorded in other income, net in our consolidated statements of operations. The financial guarantee had a term of three years and matured in September 2022. In June 2021, the financial guarantee was terminated and we recognized a gain of $0.1 million from the cancellation of our financial guarantee derivative in other income (expense), net in the accompanying consolidated statements of operations. The associated restricted cash equivalent of $25.0 million became unrestricted and was reclassified to cash and cash equivalents.

The impact from losses from our interest rate cap, interest rate swaps, and hybrid debt in our consolidated statements of operations were as follows (in thousands):


	Year Ended December 31,
	2021		2020
Settlement of interest rate swaps	$	1,052	$	1,103
Amortization of prior hedge effectiveness	3,095		3,481
Fair value adjustment of interest rate swap	364		—
Amortization of interest rate cap premium	28		194
Interest expense on hybrid debt	368		630
Discontinuance of interest rate swaps and prior hedge effectiveness	9,240		—
Total, recorded in interest expense, net	$	14,147	$	5,408

Commitments and Contingencies	12 Months Ended
Commitments and Contingencies	Dec. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Advertising, Media and Other Commitments We use a variety of media to advertise our services, including search engine marketing, television and radio. At December 31, 2022, we had non-cancelable minimum advertising and media commitments for future advertising spots of $8.1 million, substantially all of which will be paid over a two year period. We also have non-cancelable agreements with various vendors, which require us to pay $67.9 million over a five year period, of which $51.1 million remains to be paid as of December 31, 2022. Legal Proceedings We received a demand letter dated April 20, 2020 from service partner Dun & Bradstreet alleging that Dun & Bradstreet had overpaid us for services. The letter alleges these overpayments occurred between 2015 and 2019, amounted to $5.6 million, and were caused by overreporting by us. The parties have continued to negotiate, and no claim has been filed. We deny and will continue to deny all of the allegations and claims asserted by Dun & Bradstreet, including, but not limited to, any allegation that Dun & Bradstreet has suffered any harm or damages. We believe we have meritorious defenses to the claims and will vigorously defend any action. While there is at least a reasonable possibility that a loss may be incurred, we have not recorded any loss or accrual in the accompanying consolidated financial statements at December 31, 2022 for this matter as a loss is not probable. In July 2021, LegalInc Corporate Services Inc., our wholly owned subsidiary, or LegalInc, received a citation from the Wyoming Secretary of State regarding LegalInc’s registered agent services in Wyoming. The citation alleges that LegalInc failed to comply with Wyoming’s Registered Offices and Agents Act when carrying out its registered agent business in the state and assessed an initial $4.1 million penalty and revoked LegalInc’s status as a commercial registered agent in Wyoming. LegalInc requested a hearing to review the matter and engaged in negotiations with the State culminating in a settlement executed on December 28, 2022. This matter is now settled for an immaterial amount. From time to time, we may become subject to legal proceedings, claims and litigation arising in the ordinary course of business. Other than those described above and in our Annual Report on Form 10-K, we are not currently a party to any material legal proceedings, nor are we aware of any pending or threatened litigation that could have a material adverse effect on our results of operations, cash flows, and financial condition, should such litigation be resolved unfavorably. Indemnifications Indemnification provisions in our third-party service provider agreements provide that we will indemnify, hold harmless, and reimburse the indemnified parties on a case-by-case basis for losses suffered or incurred by the indemnified parties in connection with any claim by any third-party as a result of our website, advertising, marketing, payment processing, collection or customer service activities. The maximum potential amount of future payments we could be required to make under these indemnification provisions is undeterminable. No amounts have been accrued or have been paid during any period presented as we believe the fair value of these indemnification obligations is immaterial.

Stockholders' Equity	12 Months Ended
Stockholders' Equity	Dec. 31, 2022
Equity [Abstract]
Stockholders' Equity	Stockholders’ Equity Stock Repurchase Program On March 1, 2022, our board of directors approved a stock repurchase program authorizing us to repurchase up to $150.0 million of our common stock, with no fixed expiration. Stock repurchases under this program may be made through any manner, including open market transactions, accelerated stock repurchase agreements, or privately negotiated transactions with third-parties, and in such amounts as management deems appropriate. Open market repurchases will be structured to occur in accordance with applicable federal securities laws, including within the pricing and volume requirements of Rule 10b-18 under the Securities Exchange Act of 1934, as amended. We may also, from time to time, enter into Rule 10b5-1 plans to facilitate repurchases of our shares of common stock under this authorization. This program does not obligate us to acquire any particular amount of common stock and may be modified, suspended or terminated at any time at the discretion of our board of directors. During the year ended December 31, 2022, using the Rule 10b5-1 plans, we repurchased a total of 9,256,268 shares of our common stock through open market purchases at an average per share price of $10.28 for a total repurchase of $95.1 million including broker commission. The repurchases were recorded as a reduction to our accumulated deficit in the accompanying consolidated statements of stockholders’ equity.

- Definition

The entire disclosure for shareholders' equity comprised of portions attributable to the parent entity and noncontrolling interest, including other comprehensive income. Includes, but is not limited to, balances of common stock, preferred stock, additional paid-in capital, other capital and retained earnings, accumulated balance for each classification of other comprehensive income and amount of comprehensive income.

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+ Details

Stock-based Compensation

12 Months Ended

Dec. 31, 2022

Share-Based Payment Arrangement [Abstract]

Stock-based Compensation

2021 Equity Incentive Plan

In June 2021, our board of directors adopted our 2021 Equity Incentive Plan, or 2021 Plan. All equity-based awards going forward will be granted under the 2021 Plan. An aggregate of 18,946,871 shares of our common stock are reserved for issuance under our 2021 Plan, as well as any future automatic annual increases in the number of shares of common stock reserved for issuance under our 2021 Plan.

Under the terms of the 2021 Plan, both incentive and nonqualified stock options could be granted with exercise prices not less than the fair market value of our common stock on the date of grant. Options granted pursuant to the 2021 Plan will vest at the rate specified in the stock option agreement. Under the 2021 Plan, if an option holder’s service relationship with us or any of our affiliates ceases for any reason other than disability, death, or cause, the option holder may generally exercise any vested options for a period of three months following the cessation of service. If under our 2021 Plan, shares subject to stock awards expire or terminate without being exercised in full or are paid out in cash rather than in shares, such awards will not reduce the number of shares available for issuance under our 2021 Plan. Shares withheld under a stock award to satisfy the exercise, strike or purchase price of a stock award or to satisfy a tax withholding obligation will not reduce the number of shares available for issuance under our 2021 Plan.

Under the 2021 Plan, RSU awards are granted under RSU award agreements adopted by the administrator. RSU awards may be granted for any form of legal consideration that may be acceptable to our board of directors and

permissible under applicable law. A RSU award may be settled by cash, delivery of stock, a combination of cash and stock as deemed appropriate by the administrator, or in any other form of consideration set forth in the RSU award agreement. Additionally, dividend equivalents may be credited in respect of shares covered by a RSU award. Except as otherwise provided in the applicable award agreement, or other written agreement between us and the recipient, RSU awards that have not vested will be forfeited once the participant’s continuous service ends for any reason.

2021 Employee Stock Purchase Plan

In June 2021, our board of directors adopted our 2021 Employee Stock Purchase Plan, or 2021 ESPP. We authorized the issuance of 3,552,538 shares of common stock under the 2021 ESPP. Our 2021 ESPP is implemented through a series of offerings under which eligible employees are granted rights to purchase shares of our common stock on specified dates during such offerings at a discounted price per share.

Under the 2021 ESPP our employees may purchase common stock through payroll deductions at a price equal to 85% of the lower of the fair market value of the stock at the beginning of the offering period or at the end of each applicable purchase period. The 2021 ESPP generally provides for offering periods of six months in duration with purchase periods ending on either May 15 or November 15. Contributions under the 2021 ESPP are limited to a maximum of 15% of an employee’s eligible compensation. ESPP purchases are settled with common stock from the ESPP’s previously-authorized and available pool of shares. The stock-based compensation expense incurred in 2022 and 2021 was $0.7 million and $0.4 million, respectively. Our policy is to issue new common stock upon the exercise of stock options.

2016 Stock Option Plan

Prior to the 2021 Plan, we granted stock options under our 2016 Stock Option Plan, or 2016 Plan.

Under the terms of the 2016 Plan, both incentive and nonqualified stock options were granted with exercise prices not less than the fair value of the underlying common stock on the date of grant. Options granted pursuant to the 2016 Plan vest over periods of up to five years and expire ten years from the grant date. If a 2016 Plan option expires and is not exercised, such as if an employee does not exercise vested 2016 Plan options within thirty days of termination, then these options would revert back to the 2016 Plan’s option pool.

The exercise price of all options granted was based on the estimated fair market value of our common stock as determined by the board of directors at the date of grant or date of modification.

Stock-based Compensation Expense

We recorded stock-based compensation expense in the following categories in the accompanying consolidated statements of operations and balance sheets (in thousands):


	Year Ended December 31,
	2022		2021		2020
Cost of revenue	$	2,931	$	1,733	$	177
Sales and marketing	10,144		15,746		1,122
Technology and development	16,574		38,796		2,703
General and administrative	50,820		56,557		9,719
Total stock-based compensation expense	80,469		112,832		13,721
Amount capitalized to internal-use software	2,526		674		46
Total stock-based compensation expense	$	82,995	$	113,506	$	13,767

Stock Options

Stock option activity for the year ended December 31, 2022 is as follows (in thousands, except weighted-average exercise price and remaining contract life):


	Number of Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (in Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2021	15,274	$	10.47	8.0	$	97,094
Granted	2,766	14.15
Exercised	(333)	1.52
Cancelled/forfeited	(552)	13.97
Outstanding at December 31, 2022	17,155	$	11.13	7.1	$	3,698
Vested and expected to vest at December 31, 2022	17,153	$	11.13	7.1	$	3,698
Exercisable at December 31, 2022	10,582	$	9.85	6.4	$	3,669

The aggregate intrinsic values in the table above represents the difference, if any, between the fair value per share of our common stock and the option exercise prices multiplied by the number of options at the respective balance sheet dates. The total intrinsic value of stock options exercised in 2022, 2021 and 2020 was $3.9 million, $13.5 million and $12.3 million, respectively. At December 31, 2022, total remaining stock-based compensation expense for unvested awards is $29.5 million, which is expected to be recognized over a weighted-average period of 2.2 years.

The weighted-average grant-date fair value per share of options granted using the Black-Scholes option pricing model for 2022, 2021 and 2020 was $6.61, $11.78 and $4.32, respectively. There was a realized tax benefit of $2.6 million, $12.3 million and $14.2 million for tax deductions from stock options exercised in 2022, 2021 and 2020, respectively. All tax effects related to stock-based compensation have been recorded in our provision for income taxes in the accompanying consolidated statements of operations.

The weighted-average assumptions that were used to calculate the grant-date fair value of our stock option grants using the Black-Scholes option pricing model were as follows:


	Year Ended December 31,
	2022		2021		2020
Expected life (years)	5.6		5.4		5.2
Risk-free interest rate	2.6	%	1.0	%	1.1	%
Expected volatility	48	%	46	%	45	%
Expected dividend yield	—		—		—

In June 2021, we granted 970,970 options to our executive officers that were contingent on the effectiveness of the registration statement of our IPO, which occurred on June 29, 2021, or IPO Options. Because the number of options and exercise price of the IPO Options were based on the IPO price to the public, the grant date for accounting purposes was not established until the effective date of our IPO. As the IPO was a performance condition, no stock-based compensation expense was recognized until our IPO registration statement was declared effective. The related stock-based compensation expense for the year ended December 31, 2022 was $4.5 million and stock-based compensation of $3.1 million will be recognized over a weighted-average requisite service period of approximately 2.6 years.

Restricted and Performance Stock Units

A summary of restricted stock units, or RSUs, and performance stock units, or PSUs, activity for the year ended December 31, 2022 is as follows (in thousands, except weighted-average grant-date fair value):


	Number of Units	Weighted- Average Grant- Date Fair Value (1)
Unvested at December 31, 2021	3,577	$	21.52
Granted	8,024	12.88
Cancelled/forfeited	(1,264)	15.19
Vested	(1,458)	20.60
Unvested at December 31, 2022	8,879	$	14.76

(1) Includes weighted average grant date and modification date fair values.

The fair value of vested RSUs in 2022, 2021 and 2020, were $18.5 million and $18.1 million and $3.4 million, respectively. Our RSUs consist of time-based RSUs. For the year ended December 31, 2022, 2021 and 2020, total stock-based compensation expense related to RSUs was $41.4 million, $38.6 million and $3.7 million, respectively. At December 31, 2022, total remaining stock-based compensation expense for unvested RSU awards is $97.6 million, which is expected to be recognized over a weighted-average period of 3.0 years. Since the consummation of our IPO, our outstanding RSUs no longer contain performance conditions which impact future vesting. There was no tax benefit for 2022. There was a realized tax benefit of $3.5 million and $0.4 million, for tax deductions from RSU settlements in 2021 and 2020, respectively.

In November 2022, we granted 211,864 PSUs, with a grant date fair value of $2.0 million to certain employees where 25% and 50% of the PSUs vest upon the first and second anniversaries, respectively, from the Revv asset acquisition date should certain headcount thresholds be maintained, and 25% will vest upon the third anniversary from the Revv asset acquisition date. Stock-based compensation expense for these PSUs of $0.1 million was recognized on a graded vesting basis during the year ended December 31, 2022 and stock-based compensation of $1.9 million will be recognized over a weighted-average requisite service period of approximately 3.9 years.

In June 2021, we granted 388,389 RSUs with a value of $10.9 million to our executive officers that were contingent on the effectiveness of the registration statement of our IPO, or IPO RSUs. As the IPO was a performance condition, no stock-based compensation expense was recognized until our IPO registration statement was declared effective. Stock-based compensation expense for the year ended December 31, 2022 was $4.3 million and was $3.1 million for the year ended December 31, 2021. Stock-based compensation of $2.9 million will be recognized over a weighted-average requisite service period of approximately 2.6 years.

Upon the effectiveness of our IPO and through December 31, 2021, there were 550,091 RSUs that vested. Such shares of common stock were settled until after the lock-up period relating to our IPO that ended in the fourth quarter of 2021.

In 2021, we granted 1,338,028 liquidity event RSUs, or LERSUs, to various employees, which only vest upon the achievement of up to four-years of service and upon the consummation of a change in control, or CIC event, which included an IPO. If the recipient employee terminates for any reason other than for cause, the employee shall retain any service-vested LERSUs until 6.5 years from the date of grant or the earlier settlement of the service-vested LERSUs upon the consummation of a CIC event. For the LERSUs, recognition of expense does not occur until the consummation of a CIC event and expense is recognized thereafter for any remaining service period, as such events are not considered probable of occurring prior to the CIC event for stock-based compensation purposes.

Upon the effective date of our IPO registration statement on June 29, 2021, we commenced recognition of stock-based compensation for all LERSUs as the CIC performance event and service conditions for vested RSUs were satisfied.

In March 2021, we granted 30,434 RSUs to various employees where the RSUs will vest depending upon the appreciation of the fair value of our common stock compared to the grant-date fair value of our common stock and upon the consummation of a CIC event, which included an IPO, merger, acquisition, or sale of more than 50% of our assets, or performance RSUs. The performance RSUs vest on a linear basis, starting at 0% with a fair value of our common stock equal to $19.64 per share and ending at 100% upon reaching a fair value of our common stock of $29.46 per share. The performance options were subsequently modified in June 2021, prior to the effective date of our IPO registration statement, as discussed below.

Stock-option and RSU activity described above, including total stock-based compensation expense recognized and total remaining stock-based compensation expense, is inclusive of awards modified during the period as discussed below.

Modification of Stock-Based Compensation Awards

In June 2021, we modified the vesting conditions of certain stock options and RSUs as described below.

We modified the vesting conditions of 4,477,218 outstanding performance options of certain executive officers and employees so that the performance options do not fully vest immediately upon an IPO. Instead, subject to and contingent upon the effective date of an IPO, the modified performance options for executive officers will vest monthly over a four-year period from their original vesting commencement dates and the modified performance options of certain employees will vest 25% on the first anniversary from the vesting commencement date, and then vest monthly over the remaining service period, subject to continued employment through the applicable vesting dates. As the modified awards contain a performance condition that is satisfied upon an IPO, we remeasured the fair value of the performance options on the date of modification. This new fair value of $76.6 million will be recognized as stock-based compensation expense using the graded vesting method, with an immediate stock-based compensation expense recognized on the effective date of our IPO registration statement for the modified performance options for which the service vesting condition was satisfied on or prior to the effective date of the IPO registration statement, and all remaining compensation expense will be recognized thereafter over the remaining service period. We recognized stock-based compensation expense of $23.3 million from the effective date of our IPO registration statement through June 30, 2021 and we recognized stock-based compensation of $24.1 million during the six months ended December 31, 2021. Stock-based compensation expense for the year ended December 31, 2022 was $19.9 million. At December 31, 2022, remaining compensation of $7.1 million will be recognized over a remaining weighted-average service period of 1.5 years.

We modified the vesting conditions of 3,627,936 outstanding 2019 performance options of an executive officer so that in the event of an IPO, the modified 2019 performance options will vest monthly over a four-year period from the original vesting commencement date in 2019, subject to continued employment of the executive officer, rather than vesting upon the fourth anniversary of the original date of grant based on achieving certain stock price thresholds. Incremental stock-based compensation expense as a result of this modification was $11.4 million. Upon our IPO, we recognized stock-based compensation expense for the modified 2019 performance options for which the service vesting condition was satisfied on or prior to the effective date of the IPO registration statement, and all remaining compensation will be recognized thereafter over the remaining service period using the graded vesting method. We recognized stock-based compensation expense of $6.6 million from the effective date of our IPO registration statement through June 30, 2021 and we recognized stock-based compensation of $6.7 million during the six months ended December 31, 2021. Stock-based compensation expense for the year ended December 31, 2022 was $5.0 million. At December 31, 2022, remaining compensation expense of $0.9 million will be recognized over a remaining weighted-average service period of 0.8 years.

We modified the vesting conditions of 111,902 outstanding performance RSUs of certain employees so that the modified performance RSUs do not vest immediately upon an IPO. Instead, subject to and contingent upon the effective date of an IPO registration statement, the modified performance RSUs vest 25% on the first anniversary from their respective vesting commencement dates, then monthly over the remaining service period, subject to the continued employment through the applicable vesting dates. As the modified RSUs contain a performance condition that is satisfied upon an IPO, we remeasured the fair value of the performance RSUs on the date of modification. This new fair value of approximately $2.9 million will be recognized as stock-based compensation expense using the graded vesting method, with an immediate stock-based compensation expense recognized on the effective date of our IPO registration statement for the performance RSUs for which the service vesting condition was satisfied on or prior to the effective date of the IPO registration statement, and all remaining compensation will be recognized thereafter over the remaining service period. We recognized stock-based compensation expense of $0.2 million from the effective date of our IPO registration statement through June 30, 2021 and we recognized stock-based compensation of $1.2 million during the six months ended December 31, 2021. Stock-based compensation expense for the year ended December 31, 2022 was $0.6 million. At December 31, 2022, remaining compensation expense of $0.4 million will be recognized over a remaining weighted-average service period of 1.8 years.

We modified the vesting conditions of 1,725,942 outstanding LERSUs and 1,706,888 outstanding time-based options of certain executive officers to amend the severance vesting acceleration benefit applicable for the LERSUs and to remove the CIC event vesting acceleration benefit for the time-based options. There was no incremental stock-based compensation associated with the modification of the time-based options. We remeasured the fair value of the LERSUs on the date of modification and this new fair value of approximately $43.3 million will be recognized using the graded vesting method, with an immediate stock-based compensation expense recognized on the effective date of our IPO registration statement for the modified LERSUs that have satisfied the service-vesting condition on or prior to the effective date of our IPO registration statement, and all remaining compensation will be recognized thereafter over the remaining service period. We recognized stock-based compensation expense of $7.4 million from the effective date of our IPO registration statement through June 30, 2021 and we recognized stock-based compensation of $15.8 million during the six months ended December 31, 2021. Stock-based compensation expense for the year

ended December 31, 2022 was $13.0 million. At December 31, 2022, remaining compensation expense of $6.2 million will be recognized over a remaining weighted-average service period of 1.8 years.

During 2021, we modified 63,235 vested options to extend the exercise period for terminated employees who were not able to exercise their options during the IPO lock-up period. We recognized $1.4 million in incremental stock-based compensation related to this modification during the year ended December 31, 2021.

The fair value of the modified 2020 performance options, 2019 performance option, performance RSUs and LERSUs were remeasured using the fair value of our common stock, as approved by the Pricing Committee of our board of directors, which was $25.50 per share, the midpoint of the price range set forth on the cover page of the preliminary prospectus filed with the SEC on June 21, 2021 as part of our registration statement on Form S-1/A.

Net (Loss) Income Per Share Attributable to Common Stockholders

12 Months Ended

Dec. 31, 2022

Earnings Per Share [Abstract]

Net (Loss) Income Per Share Attributable to Common Stockholders

The following table shows the computation of basic and diluted net (loss) income per share attributable to common stockholders (in thousands, except per share amounts):


	Year Ended December 31,
	2022		2021		2020
Numerator:
Net (loss) income	$	(48,733)	$	(108,664)	$	9,896
Less: amounts attributable to redeemable convertible preferred stock	—		—		(2,673)
Net (loss) income attributable to common stockholders—basic	(48,733)		(108,664)		7,223
Add: undistributed earnings reallocated to common stockholders	—		—		39
Net (loss) income attributable to common stockholders—diluted	$	(48,733)	$	(108,664)	$	7,262
Denominator:
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—basic	195,829		161,424		124,709
Effect of potentially dilutive securities:
Stock options	—		—		2,444
Restricted stock units	—		—		106
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—diluted	195,829		161,424		127,259
Net (loss) income per share attributable to common stockholders—basic and diluted	$	(0.25)	$	(0.67)	$	0.06

The following table presents the number of options, RSUs, PSUs and restricted stock excluded from the calculation of diluted net (loss) income per share attributable to common stockholders because they are anti-dilutive (in thousands):


	As of December 31,
	2022	2021	2020
Options to purchase common stock	17,155	15,274	12,529
RSUs and PSUs	8,879	3,577	2,235
ESPP	140	96	—
Restricted stock	—	50	100
Total	26,174	18,997	14,864

Fair Value Measurements

12 Months Ended

Dec. 31, 2022

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following tables summarize our assets and liabilities that are measured at fair value on a recurring basis, by level, within the fair value hierarchy (in thousands):


	As of December 31, 2022
	Level 1		Level 2		Level 3
Available-for-sale debt securities	$	—	$	—	$	995
Money market fund	130,215		—		—
Total assets	$	130,215	$	—	$	995
Contingent consideration	—		—		836
Total liabilities	$	—	$	—	$	836


	As of December 31, 2021
	Level 1		Level 2		Level 3
Available-for-sale debt securities	$	—	$	—	$	1,122
Money market fund	30,215		—		—
Total assets	$	30,215	$	—	$	1,122
Contingent consideration	—		—		750
Total liabilities	$	—	$	—	$	750

There was no change in the fair value of the contingent consideration from our acquisition of UAS and Pure for the years ended December 31, 2022 and 2021.

Our available-for-sale debt securities measured using Level 3 inputs have the following activity (in thousands):


	As of December 31,
	2022		2021		2020
Beginning balance	$	1,122	$	1,050	$	5,528
Change in fair value	(127)		72		434
Other-than-temporary impairment	—		—		(4,912)
Ending balance	$	995	$	1,122	$	1,050

Our financial guarantee measured using Level 3 inputs has the following activity (in thousands):


	As of December 31,
	2021		2020
Beginning balance	$	150	$	1,900
Change in fair value	—		(1,750)
Gain on cancellation of financial guarantee	(150)		—
Ending balance	$	—	$	150

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Restructuring	12 Months Ended
Restructuring	Dec. 31, 2022
Restructuring and Related Activities [Abstract]
Restructuring	Restructuring In 2022, we incurred $1.9 million in severance costs related to a reduction in headcount in our U.S. workforce. Restructuring expenses include salary and benefits for the impacted employees and are included in general and administrative expenses in the accompanying consolidated statements of operations. In 2020, we incurred $0.6 million in severance costs related to a reduction in headcount in our U.K. workforce. In 2020, we incurred $1.9 million in severance costs related to a reduction in headcount in our U.S. workforce in October, or U.S. restructuring. Restructuring expenses include salary and benefits for the impacted employees and are included in general and administrative expenses in the accompanying consolidated statements of operations. As part of the severance arrangement for our U.S. restructuring, certain separated employees were eligible to participate in a tender offer transaction and we repurchased 319,257 shares of common stock from employees who were existing stockholders and vested option holders for total consideration of approximately $3.1 million. The repurchased shares were constructively retired.

Income Taxes

12 Months Ended

Dec. 31, 2022

Income Tax Disclosure [Abstract]

Income Taxes

The following are the domestic and foreign components of our (loss) income before income taxes (in thousands):


	Year Ended December 31,
	2022		2021		2020
Domestic	$	(49,383)	$	(119,195)	$	25,272
Foreign	1,710		(420)		(12,947)
Total (loss) income before income taxes	$	(47,673)	$	(119,615)	$	12,325

The details for the provision for (benefit from) for income taxes by jurisdiction are as follows (in thousands):


	Year Ended December 31,
	2022		2021		2020
Current
Federal	$	647	$	(194)	$	846
State	1,143		760		243
Foreign	63		78		15
Total current provision	1,853		644		1,104
Deferred
Federal	1,142		(9,605)		2,322
State	(1,935)		(1,990)		(997)
Foreign	—		—		—
Total deferred provision	(793)		(11,595)		1,325
Total provision for (benefit from) income tax	$	1,060	$	(10,951)	$	2,429

The provision for (benefit from) income taxes for December 31, 2022, 2021, and 2020, differed from the amounts computed by applying the U.S. Federal income tax rate of 21% to (loss) income before income taxes as a result of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
(Benefit from) provision for income taxes at statutory rate	$	(10,012)	$	(25,120)	$	2,588
State income taxes, net of federal benefit	(1,424)		(2,309)		(891)
Rate differential on foreign earnings	(104)		(68)		(1,217)
Research and development credits	(1,346)		(887)		(1,340)
Change in valuation allowance	304		809		5,011
Stock-based compensation	2,021		(3,065)		(2,162)
Nondeductible stock-based compensation	10,012		18,267		—
Unrecognized tax benefits	975		703		978
Non-deductible expenses	630		287		(52)
Other	4		432		(486)
Total provision for (benefit from) income taxes	$	1,060	$	(10,951)	$	2,429

The tax effects of temporary differences that give rise to significant portions of our deferred tax assets and liabilities consisted of the following as of December 31, 2022 and 2021, (in thousands):


	As of December 31,
	2022		2021
Deferred tax assets
Deferred revenue	$	316	$	697
Accrued expenses	7,995		5,321
Stock-based compensation	9,293		7,631
Impairment on investment	1,445		1,445
Net operating loss carryforwards	15,117		17,206
Tax credit carryforwards	12,839		12,112
Lease liabilities	2,934		—
Interest expense carryforwards	6,004		10,851
Capital loss carryforwards	453		452
Capitalized research expenses	6,674		—
Total deferred tax assets	63,070		55,715
Valuation allowance	(14,644)		(14,170)
Net deferred tax assets	48,426		41,545
Deferred tax liabilities
Depreciation and amortization	(12,780)		(10,865)
Right of use asset	(2,900)		—
State taxes	(3,366)		(3,026)
Net deferred tax liabilities	(19,046)		(13,891)
Net deferred tax assets and liabilities	$	29,380	$	27,654

We evaluated the realizability of net deferred tax assets and determined it is more likely than not that separate state net operating losses, state net operating losses from the acquisition of LegalInc, capital loss carryovers from the acquisition of Earth Class Mail, the deferred tax assets for Pulse IP, LLC and Pulse Business, LLC, and foreign deferred tax assets will not be realized based on the available objective evidence and have recorded a valuation allowance on such deferred tax assets.

The following table summarizes the valuation allowance:


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	14,170	$	12,950	$	7,816
Net increase in current year	91		1,312		4,646
Net increase (decrease) in valuation prior period	383		(14)		528
Net decrease in valuation allowance from acquisitions	—		(78)		(40)
Ending balance	$	14,644	$	14,170	$	12,950

Net changes in the valuation allowance in the years ended December 31, 2022, 2021, and 2020 include changes recorded through earnings relating to losses primarily from foreign operations and to a lesser extent valuation allowances established relating to acquired businesses.

At December 31, 2022 and 2021, we had federal net operating loss, or NOL, carryforwards of $16.8 million and $29.8 million, respectively, which will begin to expire in 2032. At December 31, 2022, and 2021, we had state NOL carryforwards of $59.9 million and $58.8 million, respectively, which will begin to expire in 2027. At December 31, 2022 and 2021, we had foreign NOL carryforwards of $33.6 million and $31.8 million, respectively, which can be carried forward indefinitely and are not subject to expiration. At December 31, 2022 and 2021, we had federal tax credit carryforwards of $7.1 million and $7.6 million, respectively, which will begin to expire in 2035. At December 31, 2022 and 2021, we had state tax credit carryforwards of $10.8 million and $9.6 million, respectively, which carry forward indefinitely. Our domestic entities may be subject to an annual limitation on the utilization of NOL and credit carryforwards based on changes in ownership as defined by Section 382 of the Internal Revenue Code of 1986. In 2021

we acquired Earth Class Mail and in 2022 we acquired Revvsales Inc. Both were structured as stock acquisitions. Since there was a change in ownership, the acquired NOL carryforwards are subject to an annual Section 382 limitation on the utilization of the NOL carryforwards.

We have had foreign operations since 2013. We have not provided for U.S. income taxes on the undistributed earnings and other outside temporary differences of foreign subsidiaries as they are considered indefinitely reinvested outside the U.S. At December 31, 2022, 2021, and 2020, the amount of temporary differences related to undistributed earnings and other outside temporary differences upon which U.S. income taxes are not material to our consolidated financial statements.

The following table summarizes the changes in unrecognized tax benefits for the years ended December 31, 2022, 2021, and 2020 (in thousands):


	Gross Unrealized Tax Benefits
Balance at December 31, 2019	$	6,256
Additions for tax positions related to the current year	916
Additions for tax positions related to prior years	59
Balance at December 31, 2020	$	7,231
Additions for tax positions related to the current year	887
Reductions for tax positions related to prior years	(245)
Balance at December 31, 2021	$	7,873
Additions for tax positions related to the current year	999
Additions for tax positions related to prior years	48
Balance at December 31, 2022	$	8,920

If recognized, $8.9 million of unrecognized tax benefits, excluding interest and penalties, would reduce our annual effective tax rate. Due to the uncertain and complex application of tax laws and regulations, it is possible that the ultimate resolution of uncertain positions may result in liabilities that could be materially different from these estimates. In such an event, we will record additional tax expense or benefit in the period in which resolution occurs. Our policy is to recognize interest and penalties related to income tax matters in income tax expense. At December 31, 2022 and 2021, accrued interest and penalties related to income tax positions were not material to our consolidated financial statements. We do not anticipate that unrecognized tax benefits will materially change within the next twelve months.

We are subject to taxation and file income tax returns in the U.S. federal, state, and foreign jurisdictions. The federal income tax returns for the years 2019 through 2021 and state income tax returns for the tax years 2008 through 2021 remain open to examination.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 21
-URI https://asc.fasb.org/extlink&oid=121826272&loc=d3e32857-109319

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SAB Topic 11.C)
-URI https://asc.fasb.org/extlink&oid=122134291&loc=d3e330215-122817

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 17
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=121826272&loc=d3e32809-109319

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SAB TOPIC 6.I.5.Q1)
-URI https://asc.fasb.org/extlink&oid=122134291&loc=d3e330036-122817

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 14
-URI https://asc.fasb.org/extlink&oid=121826272&loc=d3e32705-109319

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 270
-Section 50
-Paragraph 1
-URI https://asc.fasb.org/extlink&oid=6424409&loc=d3e44925-109338

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-URI https://asc.fasb.org/topic&trid=2144680

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 30
-Section 50
-Paragraph 2
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=6424122&loc=d3e41874-109331

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(h)(2))
-URI https://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

+ Details

Related Party Transactions	12 Months Ended
Related Party Transactions	Dec. 31, 2022
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions There were no related party transactions identified for December 31, 2022. In 2021 and 2020, we incurred software and software maintenance fees of $0.9 million and $1.0 million, respectively, from two software vendors controlled by our largest stockholder. Amounts due to these vendors were immaterial as of December 31, 2021. In December 31, 2020, we paid lead generation payments of $0.8 million, to a vendor in which a relative of the chairman of our board of directors is their President. At December 31, 2020, amounts due to this vendor were $1.5 million, respectively. In December 31, 2020, we received lead generation payments of $0.6 million, from this same vendor. There were no such transactions during the years ended December 31, 2022 and 2021.

401(k) Savings Plan	12 Months Ended
401(k) Savings Plan	Dec. 31, 2022
Retirement Benefits [Abstract]
401(k) Savings Plan	401(k) Savings PlanWe have a defined contribution savings plan under Section 401(k) of the Internal Revenue Code. This plan covers substantially all employees who meet minimum age and service requirements and allows participants to defer a portion of their annual compensation on a pre-tax basis. Under the 401(k) plan, matching contributions are based upon the amount of the employees’ contributions subject to certain limitations. We contributed $3.7 million, $2.3 million, and $1.8 million to the 401(k) plan in 2022, 2021, and 2020, respectively.

Accumulated Other Comprehensive Income (Loss)

12 Months Ended

Dec. 31, 2022

Stockholders' Equity Note [Abstract]

Accumulated Other Comprehensive Income (Loss)

Changes in accumulated other comprehensive income (loss) consisted of the following:


	Year Ended December 31, 2022
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(2,078)	$	—	$	(2,078)
Change during period	3,436		—		3,436
Ending balance	$	1,358	$	—	$	1,358
Available-for-sale debt securities:
Beginning balance	$	331	$	(48)	$	283
Unrealized loss	(147)		3		(144)
Ending balance	$	184	$	(45)	$	139
Accumulated other comprehensive income:
Beginning balance	$	(1,747)	$	(48)	$	(1,795)
Other comprehensive income	3,289		3		3,292
Ending balance	$	1,542	$	(45)	$	1,497


	Year Ended December 31, 2021
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(3,014)	$	—	$	(3,014)
Change during period	936		—		936
Ending balance	$	(2,078)	$	—	$	(2,078)
Available-for-sale debt securities:
Beginning balance	$	281	$	(36)	$	245
Unrealized gains	50		(12)		38
Ending balance	$	331	$	(48)	$	283
Cash flow hedges:
Beginning balance	$	(14,708)	$	3,650	$	(11,058)
Unrealized gain on interest rate swaps and cap	2,897		(1,449)		1,448
Reclassification of losses from interest rate cap to net loss	28		(8)		20
Reclassification of prior hedge effectiveness to net loss	3,076		(781)		2,295
Reclassification to net loss upon extinguishment of interest rate swaps	8,707		(1,412)		7,295
Ending balance	$	—	$	—	$	—
Accumulated other comprehensive loss:
Beginning balance	$	(17,441)	$	3,614	$	(13,827)
Other comprehensive income	15,694		(3,662)		12,032
Ending balance	$	(1,747)	$	(48)	$	(1,795)


	Year Ended December 31, 2020
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(1,718)	$	—	$	(1,718)
Change during period	(1,296)		—		(1,296)
Ending balance	$	(3,014)	$	—	$	(3,014)
Available-for-sale debt securities:
Beginning balance	$	231	$	—	$	231
Unrealized gains	144		(36)		108
Loss from impairment	(94)		—		(94)
Ending balance	$	281	$	(36)	$	245
Cash flow hedges:
Beginning balance	$	(5,627)	$	1,387	$	(4,240)
Unrealized losses on interest rate swaps and cap	(12,756)		3,178		(9,578)
Reclassification of losses from interest rate cap to net income	194		(48)		146
Reclassification of prior hedge effectiveness to net income	3,481		(867)		2,614
Ending balance	$	(14,708)	$	3,650	$	(11,058)
Accumulated other comprehensive loss:
Beginning balance	$	(7,114)	$	1,387	$	(5,727)
Other comprehensive loss	(10,327)		2,227		(8,100)
Ending balance	$	(17,441)	$	3,614	$	(13,827)

Unaudited Selected Quarterly Financial Information

12 Months Ended

Dec. 31, 2022

Accounting Changes and Error Corrections [Abstract]

Unaudited Selected Quarterly Financial Information

As previously disclosed on February 17, 2023 and February 27, 2023, in connection with the preparation of our consolidated financial statements for the year ended December 31, 2022, we identified tax errors within our previously issued unaudited condensed consolidated financial statements as of and for the quarterly and year to date periods ended March 31, 2022, (“Q1 2022”), June 30, 2022 (“Q2 2022”), and September 30, 2022 (“Q3 2022”) as included in our previously filed Quarterly Reports on Form 10-Q. Specifically, within our income tax provision there was an error relating to the identification of named executive officers subject to limitation on the deductibility of executive compensation under Internal Revenue Code Section 162(m), or Section 162(m).

As a result of this error, Q1 2022 deferred tax assets were understated and the provision for income taxes was overstated by $3.9 million, reflecting a discrete impact of $2.4 million and a $1.5 million impact resulting from the error in the annual effective tax rate. The Section 162(m) error also had the impact of a $0.2 million understatement of the benefit for income taxes and a $4.1 million overstatement of the provision for income taxes for the three and six months ended June 30, 2022, respectively, and a $1.2 million overstatement of the benefit for income taxes and a $2.8 million overstatement of the provision for income taxes for the three and nine months ended September 30, 2022, respectively, and the associated impacts on deferred tax assets. Management has concluded that such errors resulted in the previously issued Q1 2022, Q2 2022, and Q3 2022 unaudited condensed consolidated financial statements, including the respective year-to-date periods, being materially misstated and therefore require restatement.

In connection with the tax errors noted above, we are also correcting other previously identified immaterial errors related to: i) $1.2 million of revenue and $0.2 million of associated costs of revenue, that should have been recognized in Q1 2022, and which was initially corrected for as an out of period correction in Q2 2022; ii) $1.2 million of a late customer acquisition marketing, or CAM credit, that should have been recognized as a reduction to sales and marketing expense in Q2 2022, and which was initially corrected for as an out of period adjustment in Q3 2022; and iii) $0.9 million of revenue and $0.3 million of associated costs of revenue that should have been recognized in Q3 2022.

The following table presents summarized unaudited consolidated quarterly financial information for each of the quarters in the year ended December 31, 2022 (in thousands, except per share amounts):


	Three Months Ended
	December 31, 2022		September 30, 2022 As Restated		June 30, 2022 As Restated		March 31, 2022 As Restated
Revenue	$	146,626	$	155,277	$	162,649	$	155,427
Cost of revenue	47,448		50,314		57,151		56,182
Gross profit	99,178		104,963		105,498		99,245
Operating expenses:
Sales and marketing	47,920		67,369		71,721		76,874
Technology and development	18,821		17,457		16,197		17,959
General and administrative	27,497		30,103		28,969		29,488
Impairment of long-lived and other assets	11		237		—		—
Total operating expenses	94,249		115,166		116,887		124,321
Income (loss) from operations	4,929		(10,203)		(11,389)		(25,076)
Interest income (expense), net	1,032		535		29		(53)
Other income (expense), net	1,625		(2,536)		(2,022)		(1,544)
Impairment of other equity security	(3,000)		—		—		—
Income (loss) before income taxes	4,586		(12,204)		(13,382)		(26,673)
Provision for (benefit from) income taxes	2,842		(223)		(639)		(920)
Net income (loss)	$	1,744	$	(11,981)	$	(12,743)	$	(25,753)
Net income (loss) per share attributable to common stockholders—basic and diluted:	$	0.01	$	(0.06)	$	(0.06)	$	(0.13)
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders—basic:	192,401		194,906		197,819		198,265
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders—diluted:	193,327		194,906		197,819		198,265

Description of Restatement of Financial Information

In the following tables, we have presented a reconciliation of our unaudited condensed consolidated financial information as originally reported, to the as restated amounts as of and for the three months ended March 31, 2022, the three and six months ended June 30, 2022, and the three and nine months ended September 30, 2022. The restatements will be effected in future filings of our 2023 unaudited condensed consolidated financial statements within our Quarterly Reports on Form 10-Q.

The table below sets forth the unaudited condensed consolidated balance sheet information, including the balances as reported, adjustments and the balances as restated (in thousands, except per share amounts):


	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Assets
Current assets:
Cash and cash equivalents	$	211,812	$	—	$	211,812	$	215,537	$	—	$	215,537	$	247,504	$	—	$	247,504
Accounts receivable, net of allowance $4,419, $4,508. and $3,633, respectively	13,578		122		13,700		12,993		—		12,993		12,784		605		13,389
Prepaid expenses and other current assets	16,624		(264)		16,360		13,860		—		13,860		23,172		(242)		22,930
Current assets held for sale	22,722		—		22,722		—		—		—		—		—		—
Total current assets	264,736		(142)		264,594		242,390		—		242,390		283,460		363		283,823
Property and equipment, net	29,012		—		29,012		49,342		—		49,342		47,769		—		47,769
Goodwill	63,184		—		63,184		59,933		—		59,933		59,994		—		59,994
Intangible assets, net	13,552		—		13,552		14,570		—		14,570		15,361		—		15,361
Operating lease right-of-use assets	11,796		—		11,796		6,961		—		6,961		5,292		—		5,292
Deferred income taxes	27,473		2,803		30,276		25,685		4,064		29,749		24,849		3,877		28,726


Available-for-sale debt securities	1,183		—		1,183		1,182		—		1,182		1,182		—		1,182
Other assets	12,877		(1)		12,876		13,319		(7)		13,312		13,157		—		13,157
Total assets	$	423,813	$	2,660	$	426,473	$	413,382	$	4,057	$	417,439	$	451,064	$	4,240	$	455,304
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	25,805		—		25,805		18,404		—		18,404		31,747		—		31,747
Accrued expenses and other current liabilities	59,916		(21)		59,895		55,820		(1,235)		54,585		56,509		97		56,606
Deferred revenue	168,705		(738)		167,967		163,140		—		163,140		163,729		(713)		163,016
Operating lease liabilities	2,054		—		2,054		1,542		—		1,542		1,607		—		1,607
Total current liabilities	256,480		(759)		255,721		238,906		(1,235)		237,671		253,592		(616)		252,976
Operating lease liabilities, non-current	9,568		—		9,568		4,842		—		4,842		3,505		—		3,505
Deferred revenue	1,013		—		1,013		1,137		—		1,137		1,283		—		1,283
Other liabilities	2,926		—		2,926		2,841		—		2,841		2,833		—		2,833
Total liabilities	269,987		(759)		269,228		247,726		(1,235)		246,491		261,213		(616)		260,597
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.001 par value; 100,000 shares authorized; 0 issued or outstanding at September 30, 2022, June 30, 2022, and March 31, 2022, respectively	—		—		—		—		—		—		—		—		—
Common stock, $0.001 par value; 1,000,000 shares authorized; 193,848, 196,076, and 198,599 shares issued and outstanding at September 30, 2022, June 30, 2022, and March 31, 2022, respectively	193		—		193		196		—		196		198		—		198
Additional paid-in capital	1,015,068		—		1,015,068		994,558		—		994,558		969,731		—		969,731
Accumulated deficit	(865,933)		3,419		(862,514)		(830,952)		5,292		(825,660)		(779,723)		4,856		(774,867)
Accumulated other comprehensive income (loss)	4,498		—		4,498		1,854		—		1,854		(355)		—		(355)
Total stockholders’ equity	153,826		3,419		157,245		165,656		5,292		170,948		189,851		4,856		194,707
Total liabilities and stockholders’ equity	$	423,813	$	2,660	$	426,473	$	413,382	$	4,057	$	417,439	$	451,064	$	4,240	$	455,304

The table below sets forth the unaudited condensed consolidated statements of operations, including the balances as reported, adjustments and the as restated balances (in thousands, except per share amounts):


	Three Months Ended
	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Revenue	$	154,416	$	861	$	155,277	$	163,867	$	(1,218)	$	162,649	$	154,209	$	1,218	$	155,427
Cost of revenue	50,050		264		50,314		57,393		(242)		57,151		55,940		242		56,182
Gross profit	104,366		597		104,963		106,474		(976)		105,498		98,269		976		99,245
Operating expenses:
Sales and marketing	66,145		1,224		67,369		72,945		(1,224)		71,721		76,874		—		76,874
Technology and development	17,457		—		17,457		16,197		—		16,197		17,959		—		17,959
General and administrative	30,103		—		30,103		28,969		—		28,969		29,488		—		29,488
Impairment of long-lived and other assets	237		—		237		—		—		—		—		—		—
Total operating expenses	113,942		1,224		115,166		118,111		(1,224)		116,887		124,321		—		124,321
Loss from operations	(9,576)		(627)		(10,203)		(11,637)		248		(11,389)		(26,052)		976		(25,076)
Interest income (expense), net	535		—		535		29		—		29		(53)		—		(53)
Other expense, net	(2,536)		—		(2,536)		(2,022)		—		(2,022)		(1,544)		—		(1,544)
Loss before income taxes	(11,577)		(627)		(12,204)		(13,630)		248		(13,382)		(27,649)		976		(26,673)
(Benefit from) provision for income taxes	(1,469)		1,246		(223)		(451)		(188)		(639)		2,960		(3,880)		(920)
Net loss	$	(10,108)	$	(1,873)	$	(11,981)	$	(13,179)	$	436	$	(12,743)	$	(30,609)	$	4,856	$	(25,753)
Net loss per share attributable to common stockholders—basic and diluted:	$	(0.05)	$	—	$	(0.06)	$	(0.07)	$	—	$	(0.06)	$	(0.15)	$	—	$	(0.13)
Weighted-average shares used to compute net loss per share attributable to common stockholders—basic and diluted:	194,906		—		194,906		197,819		—		197,819		198,265		—		198,265

The table below sets forth the unaudited condensed consolidated statements of operations, including the balances as reported, adjustments and the balances as restated (in thousands, except per share amounts):


	Nine Months Ended						Six Months Ended
	September 30, 2022						June 30, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Revenue	$	472,492	$	861	$	473,353	$	318,076	$	—	$	318,076
Cost of revenue	163,383		264		163,647		113,333		—		113,333
Gross profit	309,109		597		309,706		204,743		—		204,743
Operating expenses:
Sales and marketing	215,964		—		215,964		149,819		(1,224)		148,595
Technology and development	51,613		—		51,613		34,156		—		34,156
General and administrative	88,560		—		88,560		58,457		—		58,457
Impairment of long-lived and other assets	237		—		237		—		—		—
Total operating expenses	356,374		—		356,374		242,432		(1,224)		241,208
Loss from operations	(47,265)		597		(46,668)		(37,689)		1,224		(36,465)
Interest income (expense), net	511		—		511		(24)		—		(24)
Other expense, net	(6,102)		—		(6,102)		(3,566)		—		(3,566)
Loss before income taxes	(52,856)		597		(52,259)		(41,279)		1,224		(40,055)
Provision for (benefit from) income taxes	1,040		(2,822)		(1,782)		2,509		(4,068)		(1,559)
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)
Net loss per share attributable to common stockholders—basic and diluted:	$	(0.27)	$	—	$	(0.26)	$	(0.22)	$	—	$	(0.19)
Weighted-average shares used to compute net loss per share attributable to common stockholders—basic and diluted:	196,984		—		196,984		198,040		—		198,040

The tables below sets forth the unaudited condensed consolidated statements of comprehensive (loss) income, including balances as reported, adjustments and balances as restated amounts (in thousands):


	Three Months Ended
	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Net Loss	$	(10,108)	$	(1,873)	$	(11,981)	$	(13,179)	$	436	$	(12,743)	$	(30,609)	$	4,856	$	(25,753)
Total other comprehensive income	2,644		—		2,644		2,209		—		2,209		1,440		—		1,440
Total comprehensive loss	$	(7,464)	$	(1,873)	$	(9,337)	$	(10,970)	$	436	$	(10,534)	$	(29,169)	$	4,856	$	(24,313)


	Nine Months Ended September 30, 2022						Six Months Ended June 30, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)
Total other comprehensive income	6,293		—		6,293		3,649		—		3,649
Total comprehensive loss	$	(47,603)	$	3,419	$	(44,184)	$	(40,139)	$	5,292	$	(34,847)

The table below sets forth the unaudited condensed consolidated statements of stockholders’ equity, including balances as reported, adjustments and balances as restated amounts (in thousands):


	Common Stock			Additional Paid-In Capital		Accumulated Deficit		Accumulated Other Comprehensive (Loss) income		Total Stockholders’ Equity
	Shares	Amount
Balance at March 31, 2022 as reported	198,599	$	198	$	969,731	$	(779,723)	$	(355)	$	189,851
Cumulative adjustments to net loss	—	—		—		4,856		—		4,856
Balance at March 31, 2022 as restated	198,599	$	198	$	969,731	$	(774,867)	$	(355)	$	194,707

Balance at June 30, 2022 as reported	196,079	$	196	$	994,558	$	(830,952)	$	1,854	$	165,656
Cumulative adjustments to net loss	—	—		—		5,292		—		5,292
Balance at June 30, 2022 as restated	196,079	$	196	$	994,558	$	(825,660)	$	1,854	$	170,948

Balance at September 30, 2022 as reported	193,848	$	193	$	1,015,068	$	(865,933)	$	4,498	$	153,826
Cumulative adjustments to net loss	—	—		—		3,419		—		3,419
Balance at September 30, 2022 as restated	193,848	$	193	$	1,015,068	$	(862,514)	$	4,498	$	157,245

The table below sets forth the unaudited condensed consolidated statements of cash flows, including balances as reported, adjustments and balances as restated amounts (in thousands):


	Nine Months Ended September 30, 2022						Six Months Ended June 30, 2022						Three Months Ended March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated

Cash flows from operating activities
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)	$	(30,609)	$	4,856	$	(25,753)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	16,187		—		16,187		10,933		—		10,933		5,394		—		5,394
Amortization of right-of-use assets	1,290		—		1,290		852		—		852		378		—		378
Amortization of debt issuance costs	170		—		170		112		—		112		56		—		56
Impairment of other equity securities	170		—		170		170		—		170		170		—		170
Impairment of long-lived assets	237		—		237		—		—		—		—		—		—
Stock-based compensation	64,490		—		64,490		44,712		—		44,712		21,865		—		21,865
Deferred income taxes	166		(2,803)		(2,637)		1,955		(4,064)		(2,109)		2,791		(3,877)		(1,086)
Change in fair value of contingent consideration	(150)		—		(150)		(150)		—		(150)		—		—		—
Unrealized foreign exchange loss	5,958		—		5,958		3,405		—		3,405		1,379		—		1,379
Other	(1)		—		(1)		(1)		—		(1)		—		—		—
Changes in operating assets and liabilities, net of effects of business combination:
Accounts receivable	(2,902)		(122)		(3,024)		(2,357)		—		(2,357)		(2,150)		(605)		(2,755)
Prepaid expenses and other current assets	(560)		264		(296)		(417)		—		(417)		(6,706)		242		(6,464)
Other assets	(864)		1		(863)		(345)		7		(338)		(811)		—		(811)
Accounts payable	(6,417)		—		(6,417)		(13,553)		—		(13,553)		(117)		—		(117)
Accrued expenses and other liabilities	7,606		(21)		7,585		8,156		(1,235)		6,921		5,675		97		5,772
Operating lease liabilities	(1,599)		—		(1,599)		(1,642)		—		(1,642)		(770)		—		(770)
Income tax payable	22		—		22		15		—		15		7		—		7
Deferred revenue	22,108		(738)		21,370		16,700		—		16,700		17,185		(713)		16,472
Net cash provided by operating activities	52,015		—		52,015		24,757		—		24,757		13,737		—		13,737
Cash flows from investing activities
Acquisition, net of cash acquired	(2,532)		—		(2,532)		—		—		—		—		—		—
Proceeds from acquisition working capital adjustment	307		—		307		307		—		307		304		—		304
Purchase of property and equipment	(16,441)		—		(16,441)		(10,379)		—		(10,379)		(4,911)		—		(4,911)
Net cash used in investing activities	(18,666)		—		(18,666)		(10,072)		—		(10,072)		(4,607)		—		(4,607)
Cash flows from financing activities
Repayment of capital lease obligations	—		—		—		—		—		—		(4)		—		(4)
Payment of contingent consideration	(600)		—		(600)		(600)		—		(600)		—		—		—
Repurchase of common stock	(61,736)		—		(61,736)		(39,155)		—		(39,155)		(1,094)		—		(1,094)
Shares surrendered for settlement of minimum statutory tax withholding	(41)		—		(41)		(30)		—		(30)		(11)		—		(11)
Proceeds from issuance of stock under employee stock plans	1,682		—		1,682		1,487		—		1,487		237		—		237
Net cash (used in) financing activities	(60,695)		—		(60,695)		(38,298)		—		(38,298)		(872)		—		(872)
Effect of exchange rate changes on cash and cash equivalents	(139)		—		(139)		(147)		—		(147)		(51)		—		(51)
Net (decrease) increase in cash and cash equivalents, and restricted cash equivalents	(27,485)		—		(27,485)		(23,760)		—		(23,760)		8,207		—		8,207
Cash and cash equivalents, and restricted cash equivalents, at beginning of the period	239,297		—		239,297		239,297		—		239,297		239,297		—		239,297
Cash and cash equivalents at end of the period	$	211,812	$	—	$	211,812	$	215,537	$	—	$	215,537	$	247,504	$	—	$	247,504

Summary of Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2022

Accounting Policies [Abstract]

Basis of Presentation and Consolidation

Use of Estimates

Business Combinations

Transaction costs associated with business combinations are expensed as incurred and are included in general and administrative expenses in the accompanying consolidated statements of operations.

Asset Acquisitions

Asset AcquisitionsWe evaluate acquisitions to determine whether the acquisition should be classified as either a business combination or an asset acquisition. Acquisitions for which substantially all of the fair value of the gross assets acquired are concentrated in a single identifiable asset or a group of similar identifiable assets are accounted for as an asset acquisition. If the gross assets are not concentrated in a single asset or group of similar assets, we then determine if the set of assets acquired represents a business. A business is an integrated set of activities and assets capable of being conducted and managed for the purpose of providing a return. Depending on the nature of the acquisition, judgment may be required to determine if the set of assets acquired is a business combination or not. We allocate the purchase price on a relative fair value basis and capitalize direct acquisition related costs as part of the purchase price. In making estimates of fair values for purposes of allocating the purchase price, we utilize an independent third-party to value the net tangible and identified intangible assets in connection with the acquisition.

Segment and Geographic Information

Our Chief Executive Officer, as the Chief Operating Decision Maker organizes our company, manages resource allocations, and measures performance on the basis of one operating segment.

Foreign Currency

Foreign CurrencyThe British Pound Sterling is the functional currency for our foreign subsidiaries in U.K.. The financial statements of these foreign subsidiaries in U.K. are translated to U.S. Dollars using period-end rates of exchange for assets and liabilities, historical rates of exchange for equity, and average rates of exchange for the period for revenue and expenses. Translation gains and losses are recorded in accumulated other comprehensive income (loss) as a component of our consolidated statements of redeemable convertible preferred stock and stockholders’ equity (deficit).

Fair Value Measurements


Level 1 —			Quoted prices in active markets for identical assets and liabilities.
Level 2 —			Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or financial instruments for which significant inputs are observable, either directly or indirectly.
Level 3 —			Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

the present value and probability of the estimated future cash outflow, which include inputs that represent Level 3 inputs in the fair value hierarchy.The carrying amounts of accounts receivable, accounts payable and accrued expenses and other current liabilities approximate fair values because of the short-term nature of these items.

Concentrations of Credit Risk

Cash and Cash Equivalents and Restricted Cash Equivalent

Cash and Cash Equivalents

Restricted Cash Equivalent

Accounts Receivable and Allowance for Credit Losses

Property and Equipment

Property and EquipmentProperty and equipment are stated at cost, less accumulated depreciation. Repairs and maintenance are expensed as incurred whereas significant renewals and enhancements are capitalized. When assets are retired or otherwise disposed of, the cost and the related accumulated depreciation are removed from the respective accounts and any resulting gain or loss is reflected in our results of operations.

Internal-use Software and Cloud Computing Arrangements

Intangible Assets and Other Long-Lived Assets

Goodwill

Derivative Financial Instruments

Derivative Financial InstrumentsDerivative financial instruments, which include interest rate swaps, an interest rate cap, and a financial guarantee relating to a former executive officer, are recorded at fair value. For derivatives that qualify for hedge accounting, specifically as cash flow hedges, the change in fair value of the derivatives is recorded as an unrealized gain (loss), net of taxes, in the accompanying consolidated statements of comprehensive (loss) income. For derivatives that do not qualify for hedge accounting, the change in the fair value of our derivatives related to our long-term debt are recorded in interest expense, net, and the change in the fair value of our financial guarantee is recorded in other income, net, in the accompanying consolidated statements of operations. In 2021, our derivative positions were extinguished in connection with our IPO and full repayment of our long-term debt.

Available-for-sale Debt Securities

Investments in Other Equity Securities

Investments in Other Equity SecuritiesWe hold investments in equity securities of certain privately held companies, which do not have readily determinable fair values. We have elected to measure these non-marketable investments at cost, with remeasurements to fair value only upon the occurrence of observable price changes in orderly transactions for identical or similar securities of the same issuer, or in the event of any impairment. This election is reassessed each reporting period to determine whether a non-marketable equity security has a readily determinable fair value, in which case they would no longer be eligible for this election. We evaluate our non-marketable equity securities for impairment at each reporting period based on a qualitative assessment that considers various potential impairment indicators. If an impairment exists, a loss is recognized in the consolidated statements of operations for the amount by which the carrying value exceeds the fair value of the investment. We include investments in equity securities within other assets in the accompanying consolidated balance sheets.

Held for Sale

Leases

Financial information related to periods prior to adoption will be as originally reported under ASC 840, Leases.

Debt Issuance Costs

Deferred Offering Costs

Revenue Recognition

We derive our revenue from the following sources:

We do not have significant financing components in arrangements with our customers.

Principal Agent Considerations

Revenue includes shipping and handling fees charged to customers.

Cost of Revenue

Cost of RevenueCost of revenue includes all costs of providing and fulfilling our services. Cost of revenue primarily includes government filing fees; costs of fulfillment, customer care, including the cost of credentialed professionals for tax, and payroll services, and related benefits, including stock-based compensation, and costs of independent contractors for document preparation; telecommunications and data center costs, amortization of acquired developed technology, depreciation and amortization of network computers, equipment and internal-use software; printing, shipping and handling charges; credit and debit card fees; allocated overhead; legal document kit expenses; and sales and use taxes. We defer direct and incremental costs primarily related to government filing fees incurred prior to the associated service meeting the criteria for revenue recognition. These contract assets are recognized as cost of revenue in the same period the related revenue is recognized.

Sales and Marketing Expenses

Sales and Marketing ExpensesSales and marketing expenses consist of customer acquisition media costs; compensation and related benefits, including stock-based compensation for marketing and sales personnel; media production; public relations and other promotional activities; general business development activities; an allocation of depreciation and amortization and allocated overhead. Customer acquisition media costs consist primarily of search engine marketing, television and radio costs. Marketing and advertising costs to promote our services are expensed in the period incurred. Media production costs are expensed the first time the advertisement is aired.

Technology and Development Expenses

General and Administrative Expenses

Stock-based Compensation

The risk-free interest rate assumption is based upon observed interest rates on the U.S. government securities appropriate for the expected term of our stock options.

Stock-based compensation expense is recognized based on awards that are ultimately expected to vest.

Loss Contingencies

of loss requires significant management judgment. Legal fees and other costs associated with such actions are expensed as incurred.

Income Taxes

Net (Loss) Income Per Share Attributable to Common Stockholders

Recently Adopted Accounting Pronouncements and Accounting Pronouncements Not Yet Adopted

Recently Adopted Accounting Pronouncements

Accounting Pronouncements Not Yet Adopted

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2022

Accounting Policies [Abstract]

Property, Plant and Equipment

Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets as follows:


			Useful Life (Years)
Purchased and internally developed internal-use software			3
Building and building improvements			5–30
Land improvements			7
Furniture and office equipment			5
Computer hardware			3
Land			Indefinite
Leasehold improvements			Shorter of lease term or useful life

Property and equipment, net, consisted of the following (in thousands):


	As of December 31,
	2022		2021
Building and building improvements	$	—	$	29,856
Land	—		6,456
Internal-use software	67,371		60,946
Purchased software	2,228		2,609
Furniture and office equipment	2,518		3,332
Computer hardware	14,074		13,762
Leasehold improvements	1,985		4,903
Software development in-progress	105		1,178
Total cost of property and equipment	88,281		123,042
Less: accumulated depreciation and amortization	(57,458)		(76,029)
Property and equipment, net	$	30,823	$	47,013

Summary of Revenue Recognition

Revenue from our transaction, subscription and partner revenue is as follows (in thousands):


	Year Ended December 31,
	2022		2021		2020
Transaction	$	239,799	$	258,122	$	212,114
Subscription	358,023		288,941		229,840
Partner	22,157		28,017		28,682
Total revenue	$	619,979	$	575,080	$	470,636

Other Financial Statement Information (Tables)

12 Months Ended

Dec. 31, 2022

Other Financial Information [Abstract]

Summary of Changes in the Allowance

Changes in the allowance consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	4,060	$	5,256	$	2,461
Add: amounts recognized as a reduction of revenue	8,193		6,610		6,493
Add (less): bad debt expense recognized in general and administrative expense	446		(279)		2,170
Less: write-offs, net of recoveries	(7,969)		(7,527)		(5,868)
Ending balance	$	4,730	$	4,060	$	5,256

Summary of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following (in thousands):


	As of December 31,
	2022		2021
Prepaid expenses	$	10,624	$	10,957
Deferred cost of revenue	1,915		1,819
Capitalized cloud computing development costs	1,407		867
Income tax receivable	760		831
Other current assets	1,993		2,115
Total prepaid expenses and other current assets	$	16,699	$	16,589

Summary of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):


	As December 31,
	2022		2021
Accrued payroll and related expenses	$	27,822	$	21,858
Accrued vendor payables	15,531		18,239
Accrued advertising	1,071		426
Sales allowances	4,426		4,862
Accrued sales, use and business taxes	3,838		2,678
Other	4,685		2,754
Total accrued expenses and other current liabilities	$	57,373	$	50,817

Schedule of Changes in Sales Allowance

Changes in sales allowances relating to charge-backs, sales credits and refunds consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	4,862	$	4,856	$	4,651
Add: increase in sales allowances	7,217		7,998		9,976
Less: utilization of reserves	(7,653)		(7,992)		(9,771)
Ending balance	$	4,426	$	4,862	$	4,856

Summary of Depreciation and Amortization Expense

Depreciation and amortization expense of our property and equipment, including capitalized internal-use software, and intangible assets consisted of the following (in thousands):


	Year Ended December 31,
	2022		2021		2020
Cost of revenue	$	8,581	$	6,430	$	8,324
Sales and marketing	7,014		6,017		6,913
Technology and development	2,834		2,361		2,800
General and administrative	3,316		1,878		2,060
Total depreciation and amortization expense	$	21,745	$	16,686	$	20,097

Assets Held for Sale (Tables)

12 Months Ended

Dec. 31, 2022

Discontinued Operations and Disposal Groups [Abstract]

Disclosure of Long-Lived Assets Held-for-sale

At December 31, 2022, the total carrying value of the assets held for sale remain at $22.7 million as follows:


	December 31, 2022
Land	$	6,400
Building and building improvements	16,322
Total assets held for sale	$	22,722

Acquisitions (Tables)

12 Months Ended

Dec. 31, 2022

Business Combinations [Abstract]

Schedule of Business Acquisitions, by Acquisition


	Amount (in thousands)		Estimated useful life
Goodwill	$	48,617	—
Customer relationships	10,603		6 years
Developed technology	5,418		5 years
Trade names	179		26 months
Property and equipment	267		3-5 years
Deferred tax liability	(3,087)		—
Other liabilities	(787)		—
Total purchase consideration	$	61,210

Property and Equipment (Tables)

12 Months Ended

Dec. 31, 2022

Property, Plant and Equipment [Abstract]

Property, Plant and Equipment

Depreciation is calculated using the straight-line method over the estimated useful lives of the related assets as follows:


			Useful Life (Years)
Purchased and internally developed internal-use software			3
Building and building improvements			5–30
Land improvements			7
Furniture and office equipment			5
Computer hardware			3
Land			Indefinite
Leasehold improvements			Shorter of lease term or useful life

Property and equipment, net, consisted of the following (in thousands):


	As of December 31,
	2022		2021
Building and building improvements	$	—	$	29,856
Land	—		6,456
Internal-use software	67,371		60,946
Purchased software	2,228		2,609
Furniture and office equipment	2,518		3,332
Computer hardware	14,074		13,762
Leasehold improvements	1,985		4,903
Software development in-progress	105		1,178
Total cost of property and equipment	88,281		123,042
Less: accumulated depreciation and amortization	(57,458)		(76,029)
Property and equipment, net	$	30,823	$	47,013

Leases (Tables)

12 Months Ended

Dec. 31, 2022

Leases [Abstract]

Lessee, Balance Sheet Classification

Leases consist of the following (in thousands):

Assets

Classification

December 31, 2022

Operating

Operating lease right-of-use assets

11,148

Finance

Property and equipment, net

Total leases

11,210

Liabilities

Current

Operating

Operating lease liabilities

2,317

Finance

Accrued expenses and other current liabilities

Non Current

Operating

Operating lease liabilities, non-current

8,958

Finance

Other liabilities

Total lease liabilities

11,339

Future Minimum Payments for Operating Leases

At December 31, 2022, the maturities of our remaining operating lease and finance lease liabilities were as follows (in thousands, except years and percentages):


	Year Ended December 31, 2022
	Operating leases			Finance leases			Total leases liabilities
2023	$	2,764		$	38		$	2,802
2024	2,392			27			2,419
2025	1,813			2			1,815
2026	1,728			—			1,728
2027	1,661			—			1,661
Thereafter	2,456			—			2,456
Total minimum lease payments	12,814			67			12,881
Less: Effects of discounting	1,539			3			1,542
Present value of lease liabilities	$	11,275		$	64		$	11,339
Less: current portion	$	2,317		$	36		$	2,353
Long-term lease liabilities	$	8,958		$	28		$	8,986
Weighted-average remaining lease term	5.6 years			1.9 years
Weighted-average incremental borrowing rate	4.39		%	5.50		%

Total future aggregate minimum lease payments calculated under ASC 840 as of December 31, 2021 were as follows (in thousands):


	Operating Leases
Years Ending December 31,
2022	$	2,372
2023	1,101
2024	867
2025	550
2026	505
Thereafter	1,033
Total minimum lease payments	$	6,428

Lease, Cost

The component of our lease costs included in our consolidated statements of operations for the year ended December 31, 2022, were as follows (in thousands):


	December 31, 2022
Lease cost
Operating lease cost	$	2,384
Other variable cost	250
Finance lease cost	17
Net lease cost	$	2,651

Goodwill (Tables)

12 Months Ended

Dec. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The changes in goodwill for 2022 and 2021 were as follows (in thousands):


	Amount
Balance as of December 31, 2020	$	11,404
Acquisition	48,515
Foreign currency translation	(9)
Balance as of December 31, 2021	59,910
Acquisition	3,409
Foreign currency translation	(90)
Balance as of December 31, 2022	$	63,229

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (h)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (c)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (g)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (e)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (d)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1A
-URI https://asc.fasb.org/extlink&oid=121556970&loc=SL108378252-109267

Reference 8: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (f)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

Reference 10: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 2
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13854-109267

Reference 11: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 55
-Paragraph 24
-URI https://asc.fasb.org/extlink&oid=122137925&loc=d3e14258-109268

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 350
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267

+ Details

Intangible Assets, net (Tables)

12 Months Ended

Dec. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Finite-Lived Intangible Assets

Intangible assets, net, consisted of the following (in thousands):


	As of December 31, 2022
	Remaining Weighted average useful life (in years)	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	4.8	$	17,841	$	9,300	$	8,541
Developed technology	3.2	16,813		6,689		10,124
Trade names	1.3	503		383		120
Assembled workforce	2.8	125		10		115
Total intangible assets		$	35,282	$	16,382	$	18,900


	As of December 31, 2021
	Remaining Weighted average useful life (in years)	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	5.7	$	19,163	$	8,470	$	10,693
Developed technology	4.8	10,605		5,487		5,118
Trade names	2.3	520		300		220
Total intangible assets		$	30,288	$	14,257	$	16,031

Schedule of Finite-Lived Intangible Assets, Future Amortization Expense

At December 31, 2022, estimated future intangible assets amortization expense was as follows (in thousands):


For Years Ending December 31,
2023	$	5,165
2024	5,082
2025	4,510
2026	2,670
2027	1,473
Total future amortization expense	$	18,900

Derivative Financial Instruments (Tables)

12 Months Ended

Dec. 31, 2022

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Summary of Foreign Exchange Contracts, Statement of Financial Position

The impact from losses from our interest rate cap, interest rate swaps, and hybrid debt in our consolidated statements of operations were as follows (in thousands):


	Year Ended December 31,
	2021		2020
Settlement of interest rate swaps	$	1,052	$	1,103
Amortization of prior hedge effectiveness	3,095		3,481
Fair value adjustment of interest rate swap	364		—
Amortization of interest rate cap premium	28		194
Interest expense on hybrid debt	368		630
Discontinuance of interest rate swaps and prior hedge effectiveness	9,240		—
Total, recorded in interest expense, net	$	14,147	$	5,408

Stock-based Compensation (Tables)

12 Months Ended

Dec. 31, 2022

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Based Compensation Cost

We recorded stock-based compensation expense in the following categories in the accompanying consolidated statements of operations and balance sheets (in thousands):


	Year Ended December 31,
	2022		2021		2020
Cost of revenue	$	2,931	$	1,733	$	177
Sales and marketing	10,144		15,746		1,122
Technology and development	16,574		38,796		2,703
General and administrative	50,820		56,557		9,719
Total stock-based compensation expense	80,469		112,832		13,721
Amount capitalized to internal-use software	2,526		674		46
Total stock-based compensation expense	$	82,995	$	113,506	$	13,767

Schedule of Stock Options Activity

Stock option activity for the year ended December 31, 2022 is as follows (in thousands, except weighted-average exercise price and remaining contract life):


	Number of Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (in Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2021	15,274	$	10.47	8.0	$	97,094
Granted	2,766	14.15
Exercised	(333)	1.52
Cancelled/forfeited	(552)	13.97
Outstanding at December 31, 2022	17,155	$	11.13	7.1	$	3,698
Vested and expected to vest at December 31, 2022	17,153	$	11.13	7.1	$	3,698
Exercisable at December 31, 2022	10,582	$	9.85	6.4	$	3,669

Schedule of Fair Value Assumptions and Techniques for Stock Options

The weighted-average assumptions that were used to calculate the grant-date fair value of our stock option grants using the Black-Scholes option pricing model were as follows:


	Year Ended December 31,
	2022		2021		2020
Expected life (years)	5.6		5.4		5.2
Risk-free interest rate	2.6	%	1.0	%	1.1	%
Expected volatility	48	%	46	%	45	%
Expected dividend yield	—		—		—

Summary of Restricted Stock Unit Activity

Restricted and Performance Stock Units


	Number of Units	Weighted- Average Grant- Date Fair Value (1)
Unvested at December 31, 2021	3,577	$	21.52
Granted	8,024	12.88
Cancelled/forfeited	(1,264)	15.19
Vested	(1,458)	20.60
Unvested at December 31, 2022	8,879	$	14.76

(1) Includes weighted average grant date and modification date fair values.

Net (Loss) Income Per Share Attributable to Common Stockholders (Tables)

12 Months Ended

Dec. 31, 2022

Earnings Per Share [Abstract]

Schedule of Earnings Per Share, Basic and Diluted

The following table shows the computation of basic and diluted net (loss) income per share attributable to common stockholders (in thousands, except per share amounts):


	Year Ended December 31,
	2022		2021		2020
Numerator:
Net (loss) income	$	(48,733)	$	(108,664)	$	9,896
Less: amounts attributable to redeemable convertible preferred stock	—		—		(2,673)
Net (loss) income attributable to common stockholders—basic	(48,733)		(108,664)		7,223
Add: undistributed earnings reallocated to common stockholders	—		—		39
Net (loss) income attributable to common stockholders—diluted	$	(48,733)	$	(108,664)	$	7,262
Denominator:
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—basic	195,829		161,424		124,709
Effect of potentially dilutive securities:
Stock options	—		—		2,444
Restricted stock units	—		—		106
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—diluted	195,829		161,424		127,259
Net (loss) income per share attributable to common stockholders—basic and diluted	$	(0.25)	$	(0.67)	$	0.06

Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share


	As of December 31,
	2022	2021	2020
Options to purchase common stock	17,155	15,274	12,529
RSUs and PSUs	8,879	3,577	2,235
ESPP	140	96	—
Restricted stock	—	50	100
Total	26,174	18,997	14,864

Fair Value Measurements (Tables)

12 Months Ended

Dec. 31, 2022

Fair Value Disclosures [Abstract]

Summary of Assets and Liabilities that are Measured at Fair Value on a Recurring Basis

The following tables summarize our assets and liabilities that are measured at fair value on a recurring basis, by level, within the fair value hierarchy (in thousands):


	As of December 31, 2022
	Level 1		Level 2		Level 3
Available-for-sale debt securities	$	—	$	—	$	995
Money market fund	130,215		—		—
Total assets	$	130,215	$	—	$	995
Contingent consideration	—		—		836
Total liabilities	$	—	$	—	$	836


	As of December 31, 2021
	Level 1		Level 2		Level 3
Available-for-sale debt securities	$	—	$	—	$	1,122
Money market fund	30,215		—		—
Total assets	$	30,215	$	—	$	1,122
Contingent consideration	—		—		750
Total liabilities	$	—	$	—	$	750

Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation

Our available-for-sale debt securities measured using Level 3 inputs have the following activity (in thousands):


	As of December 31,
	2022		2021		2020
Beginning balance	$	1,122	$	1,050	$	5,528
Change in fair value	(127)		72		434
Other-than-temporary impairment	—		—		(4,912)
Ending balance	$	995	$	1,122	$	1,050

Our financial guarantee measured using Level 3 inputs has the following activity (in thousands):


	As of December 31,
	2021		2020
Beginning balance	$	150	$	1,900
Change in fair value	—		(1,750)
Gain on cancellation of financial guarantee	(150)		—
Ending balance	$	—	$	150

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2022

Income Tax Disclosure [Abstract]

Schedule of Income before Income Tax, Domestic and Foreign

The following are the domestic and foreign components of our (loss) income before income taxes (in thousands):


	Year Ended December 31,
	2022		2021		2020
Domestic	$	(49,383)	$	(119,195)	$	25,272
Foreign	1,710		(420)		(12,947)
Total (loss) income before income taxes	$	(47,673)	$	(119,615)	$	12,325

Schedule of Components of Income Tax Expense (Benefit)

The details for the provision for (benefit from) for income taxes by jurisdiction are as follows (in thousands):


	Year Ended December 31,
	2022		2021		2020
Current
Federal	$	647	$	(194)	$	846
State	1,143		760		243
Foreign	63		78		15
Total current provision	1,853		644		1,104
Deferred
Federal	1,142		(9,605)		2,322
State	(1,935)		(1,990)		(997)
Foreign	—		—		—
Total deferred provision	(793)		(11,595)		1,325
Total provision for (benefit from) income tax	$	1,060	$	(10,951)	$	2,429

Schedule of Effective Income Tax Rate Reconciliation


	Year Ended December 31,
	2022		2021		2020
(Benefit from) provision for income taxes at statutory rate	$	(10,012)	$	(25,120)	$	2,588
State income taxes, net of federal benefit	(1,424)		(2,309)		(891)
Rate differential on foreign earnings	(104)		(68)		(1,217)
Research and development credits	(1,346)		(887)		(1,340)
Change in valuation allowance	304		809		5,011
Stock-based compensation	2,021		(3,065)		(2,162)
Nondeductible stock-based compensation	10,012		18,267		—
Unrecognized tax benefits	975		703		978
Non-deductible expenses	630		287		(52)
Other	4		432		(486)
Total provision for (benefit from) income taxes	$	1,060	$	(10,951)	$	2,429

Schedule of Deferred Tax Assets and Liabilities

The tax effects of temporary differences that give rise to significant portions of our deferred tax assets and liabilities consisted of the following as of December 31, 2022 and 2021, (in thousands):


	As of December 31,
	2022		2021
Deferred tax assets
Deferred revenue	$	316	$	697
Accrued expenses	7,995		5,321
Stock-based compensation	9,293		7,631
Impairment on investment	1,445		1,445
Net operating loss carryforwards	15,117		17,206
Tax credit carryforwards	12,839		12,112
Lease liabilities	2,934		—
Interest expense carryforwards	6,004		10,851
Capital loss carryforwards	453		452
Capitalized research expenses	6,674		—
Total deferred tax assets	63,070		55,715
Valuation allowance	(14,644)		(14,170)
Net deferred tax assets	48,426		41,545
Deferred tax liabilities
Depreciation and amortization	(12,780)		(10,865)
Right of use asset	(2,900)		—
State taxes	(3,366)		(3,026)
Net deferred tax liabilities	(19,046)		(13,891)
Net deferred tax assets and liabilities	$	29,380	$	27,654

Summary of Valuation Allowance

The following table summarizes the valuation allowance:


	Year Ended December 31,
	2022		2021		2020
Beginning balance	$	14,170	$	12,950	$	7,816
Net increase in current year	91		1,312		4,646
Net increase (decrease) in valuation prior period	383		(14)		528
Net decrease in valuation allowance from acquisitions	—		(78)		(40)
Ending balance	$	14,644	$	14,170	$	12,950

Schedule of Unrecognized Tax Benefits Roll Forward

The following table summarizes the changes in unrecognized tax benefits for the years ended December 31, 2022, 2021, and 2020 (in thousands):


	Gross Unrealized Tax Benefits
Balance at December 31, 2019	$	6,256
Additions for tax positions related to the current year	916
Additions for tax positions related to prior years	59
Balance at December 31, 2020	$	7,231
Additions for tax positions related to the current year	887
Reductions for tax positions related to prior years	(245)
Balance at December 31, 2021	$	7,873
Additions for tax positions related to the current year	999
Additions for tax positions related to prior years	48
Balance at December 31, 2022	$	8,920

Accumulated Other Comprehensive Income (Loss) (Tables)

12 Months Ended

Dec. 31, 2022

Stockholders' Equity Note [Abstract]

Schedule of Changes in Accumulated Other Comprehensive Income (Loss)

Changes in accumulated other comprehensive income (loss) consisted of the following:


	Year Ended December 31, 2022
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(2,078)	$	—	$	(2,078)
Change during period	3,436		—		3,436
Ending balance	$	1,358	$	—	$	1,358
Available-for-sale debt securities:
Beginning balance	$	331	$	(48)	$	283
Unrealized loss	(147)		3		(144)
Ending balance	$	184	$	(45)	$	139
Accumulated other comprehensive income:
Beginning balance	$	(1,747)	$	(48)	$	(1,795)
Other comprehensive income	3,289		3		3,292
Ending balance	$	1,542	$	(45)	$	1,497


	Year Ended December 31, 2021
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(3,014)	$	—	$	(3,014)
Change during period	936		—		936
Ending balance	$	(2,078)	$	—	$	(2,078)
Available-for-sale debt securities:
Beginning balance	$	281	$	(36)	$	245
Unrealized gains	50		(12)		38
Ending balance	$	331	$	(48)	$	283
Cash flow hedges:
Beginning balance	$	(14,708)	$	3,650	$	(11,058)
Unrealized gain on interest rate swaps and cap	2,897		(1,449)		1,448
Reclassification of losses from interest rate cap to net loss	28		(8)		20
Reclassification of prior hedge effectiveness to net loss	3,076		(781)		2,295
Reclassification to net loss upon extinguishment of interest rate swaps	8,707		(1,412)		7,295
Ending balance	$	—	$	—	$	—
Accumulated other comprehensive loss:
Beginning balance	$	(17,441)	$	3,614	$	(13,827)
Other comprehensive income	15,694		(3,662)		12,032
Ending balance	$	(1,747)	$	(48)	$	(1,795)


	Year Ended December 31, 2020
(in thousands)	Before Tax Amount		Tax Effect		Net of Tax Amount
Foreign currency translation adjustments:
Beginning balance	$	(1,718)	$	—	$	(1,718)
Change during period	(1,296)		—		(1,296)
Ending balance	$	(3,014)	$	—	$	(3,014)
Available-for-sale debt securities:
Beginning balance	$	231	$	—	$	231
Unrealized gains	144		(36)		108
Loss from impairment	(94)		—		(94)
Ending balance	$	281	$	(36)	$	245
Cash flow hedges:
Beginning balance	$	(5,627)	$	1,387	$	(4,240)
Unrealized losses on interest rate swaps and cap	(12,756)		3,178		(9,578)
Reclassification of losses from interest rate cap to net income	194		(48)		146
Reclassification of prior hedge effectiveness to net income	3,481		(867)		2,614
Ending balance	$	(14,708)	$	3,650	$	(11,058)
Accumulated other comprehensive loss:
Beginning balance	$	(7,114)	$	1,387	$	(5,727)
Other comprehensive loss	(10,327)		2,227		(8,100)
Ending balance	$	(17,441)	$	3,614	$	(13,827)

Unaudited Selected Quarterly Financial Information (Tables)

12 Months Ended

Dec. 31, 2022

Accounting Changes and Error Corrections [Abstract]

Schedule of Error Corrections and Prior Period Adjustments

The following table presents summarized unaudited consolidated quarterly financial information for each of the quarters in the year ended December 31, 2022 (in thousands, except per share amounts):


	Three Months Ended
	December 31, 2022		September 30, 2022 As Restated		June 30, 2022 As Restated		March 31, 2022 As Restated
Revenue	$	146,626	$	155,277	$	162,649	$	155,427
Cost of revenue	47,448		50,314		57,151		56,182
Gross profit	99,178		104,963		105,498		99,245
Operating expenses:
Sales and marketing	47,920		67,369		71,721		76,874
Technology and development	18,821		17,457		16,197		17,959
General and administrative	27,497		30,103		28,969		29,488
Impairment of long-lived and other assets	11		237		—		—
Total operating expenses	94,249		115,166		116,887		124,321
Income (loss) from operations	4,929		(10,203)		(11,389)		(25,076)
Interest income (expense), net	1,032		535		29		(53)
Other income (expense), net	1,625		(2,536)		(2,022)		(1,544)
Impairment of other equity security	(3,000)		—		—		—
Income (loss) before income taxes	4,586		(12,204)		(13,382)		(26,673)
Provision for (benefit from) income taxes	2,842		(223)		(639)		(920)
Net income (loss)	$	1,744	$	(11,981)	$	(12,743)	$	(25,753)
Net income (loss) per share attributable to common stockholders—basic and diluted:	$	0.01	$	(0.06)	$	(0.06)	$	(0.13)
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders—basic:	192,401		194,906		197,819		198,265
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders—diluted:	193,327		194,906		197,819		198,265

Description of Restatement of Financial Information


	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Assets
Current assets:
Cash and cash equivalents	$	211,812	$	—	$	211,812	$	215,537	$	—	$	215,537	$	247,504	$	—	$	247,504
Accounts receivable, net of allowance $4,419, $4,508. and $3,633, respectively	13,578		122		13,700		12,993		—		12,993		12,784		605		13,389
Prepaid expenses and other current assets	16,624		(264)		16,360		13,860		—		13,860		23,172		(242)		22,930
Current assets held for sale	22,722		—		22,722		—		—		—		—		—		—
Total current assets	264,736		(142)		264,594		242,390		—		242,390		283,460		363		283,823
Property and equipment, net	29,012		—		29,012		49,342		—		49,342		47,769		—		47,769
Goodwill	63,184		—		63,184		59,933		—		59,933		59,994		—		59,994
Intangible assets, net	13,552		—		13,552		14,570		—		14,570		15,361		—		15,361
Operating lease right-of-use assets	11,796		—		11,796		6,961		—		6,961		5,292		—		5,292
Deferred income taxes	27,473		2,803		30,276		25,685		4,064		29,749		24,849		3,877		28,726


Available-for-sale debt securities	1,183		—		1,183		1,182		—		1,182		1,182		—		1,182
Other assets	12,877		(1)		12,876		13,319		(7)		13,312		13,157		—		13,157
Total assets	$	423,813	$	2,660	$	426,473	$	413,382	$	4,057	$	417,439	$	451,064	$	4,240	$	455,304
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	25,805		—		25,805		18,404		—		18,404		31,747		—		31,747
Accrued expenses and other current liabilities	59,916		(21)		59,895		55,820		(1,235)		54,585		56,509		97		56,606
Deferred revenue	168,705		(738)		167,967		163,140		—		163,140		163,729		(713)		163,016
Operating lease liabilities	2,054		—		2,054		1,542		—		1,542		1,607		—		1,607
Total current liabilities	256,480		(759)		255,721		238,906		(1,235)		237,671		253,592		(616)		252,976
Operating lease liabilities, non-current	9,568		—		9,568		4,842		—		4,842		3,505		—		3,505
Deferred revenue	1,013		—		1,013		1,137		—		1,137		1,283		—		1,283
Other liabilities	2,926		—		2,926		2,841		—		2,841		2,833		—		2,833
Total liabilities	269,987		(759)		269,228		247,726		(1,235)		246,491		261,213		(616)		260,597
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.001 par value; 100,000 shares authorized; 0 issued or outstanding at September 30, 2022, June 30, 2022, and March 31, 2022, respectively	—		—		—		—		—		—		—		—		—
Common stock, $0.001 par value; 1,000,000 shares authorized; 193,848, 196,076, and 198,599 shares issued and outstanding at September 30, 2022, June 30, 2022, and March 31, 2022, respectively	193		—		193		196		—		196		198		—		198
Additional paid-in capital	1,015,068		—		1,015,068		994,558		—		994,558		969,731		—		969,731
Accumulated deficit	(865,933)		3,419		(862,514)		(830,952)		5,292		(825,660)		(779,723)		4,856		(774,867)
Accumulated other comprehensive income (loss)	4,498		—		4,498		1,854		—		1,854		(355)		—		(355)
Total stockholders’ equity	153,826		3,419		157,245		165,656		5,292		170,948		189,851		4,856		194,707
Total liabilities and stockholders’ equity	$	423,813	$	2,660	$	426,473	$	413,382	$	4,057	$	417,439	$	451,064	$	4,240	$	455,304


	Three Months Ended
	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Revenue	$	154,416	$	861	$	155,277	$	163,867	$	(1,218)	$	162,649	$	154,209	$	1,218	$	155,427
Cost of revenue	50,050		264		50,314		57,393		(242)		57,151		55,940		242		56,182
Gross profit	104,366		597		104,963		106,474		(976)		105,498		98,269		976		99,245
Operating expenses:
Sales and marketing	66,145		1,224		67,369		72,945		(1,224)		71,721		76,874		—		76,874
Technology and development	17,457		—		17,457		16,197		—		16,197		17,959		—		17,959
General and administrative	30,103		—		30,103		28,969		—		28,969		29,488		—		29,488
Impairment of long-lived and other assets	237		—		237		—		—		—		—		—		—
Total operating expenses	113,942		1,224		115,166		118,111		(1,224)		116,887		124,321		—		124,321
Loss from operations	(9,576)		(627)		(10,203)		(11,637)		248		(11,389)		(26,052)		976		(25,076)
Interest income (expense), net	535		—		535		29		—		29		(53)		—		(53)
Other expense, net	(2,536)		—		(2,536)		(2,022)		—		(2,022)		(1,544)		—		(1,544)
Loss before income taxes	(11,577)		(627)		(12,204)		(13,630)		248		(13,382)		(27,649)		976		(26,673)
(Benefit from) provision for income taxes	(1,469)		1,246		(223)		(451)		(188)		(639)		2,960		(3,880)		(920)
Net loss	$	(10,108)	$	(1,873)	$	(11,981)	$	(13,179)	$	436	$	(12,743)	$	(30,609)	$	4,856	$	(25,753)
Net loss per share attributable to common stockholders—basic and diluted:	$	(0.05)	$	—	$	(0.06)	$	(0.07)	$	—	$	(0.06)	$	(0.15)	$	—	$	(0.13)
Weighted-average shares used to compute net loss per share attributable to common stockholders—basic and diluted:	194,906		—		194,906		197,819		—		197,819		198,265		—		198,265


	Nine Months Ended						Six Months Ended
	September 30, 2022						June 30, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Revenue	$	472,492	$	861	$	473,353	$	318,076	$	—	$	318,076
Cost of revenue	163,383		264		163,647		113,333		—		113,333
Gross profit	309,109		597		309,706		204,743		—		204,743
Operating expenses:
Sales and marketing	215,964		—		215,964		149,819		(1,224)		148,595
Technology and development	51,613		—		51,613		34,156		—		34,156
General and administrative	88,560		—		88,560		58,457		—		58,457
Impairment of long-lived and other assets	237		—		237		—		—		—
Total operating expenses	356,374		—		356,374		242,432		(1,224)		241,208
Loss from operations	(47,265)		597		(46,668)		(37,689)		1,224		(36,465)
Interest income (expense), net	511		—		511		(24)		—		(24)
Other expense, net	(6,102)		—		(6,102)		(3,566)		—		(3,566)
Loss before income taxes	(52,856)		597		(52,259)		(41,279)		1,224		(40,055)
Provision for (benefit from) income taxes	1,040		(2,822)		(1,782)		2,509		(4,068)		(1,559)
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)
Net loss per share attributable to common stockholders—basic and diluted:	$	(0.27)	$	—	$	(0.26)	$	(0.22)	$	—	$	(0.19)
Weighted-average shares used to compute net loss per share attributable to common stockholders—basic and diluted:	196,984		—		196,984		198,040		—		198,040


	Three Months Ended
	September 30, 2022						June 30, 2022						March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Net Loss	$	(10,108)	$	(1,873)	$	(11,981)	$	(13,179)	$	436	$	(12,743)	$	(30,609)	$	4,856	$	(25,753)
Total other comprehensive income	2,644		—		2,644		2,209		—		2,209		1,440		—		1,440
Total comprehensive loss	$	(7,464)	$	(1,873)	$	(9,337)	$	(10,970)	$	436	$	(10,534)	$	(29,169)	$	4,856	$	(24,313)


	Nine Months Ended September 30, 2022						Six Months Ended June 30, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)
Total other comprehensive income	6,293		—		6,293		3,649		—		3,649
Total comprehensive loss	$	(47,603)	$	3,419	$	(44,184)	$	(40,139)	$	5,292	$	(34,847)

The table below sets forth the unaudited condensed consolidated statements of stockholders’ equity, including balances as reported, adjustments and balances as restated amounts (in thousands):


	Common Stock			Additional Paid-In Capital		Accumulated Deficit		Accumulated Other Comprehensive (Loss) income		Total Stockholders’ Equity
	Shares	Amount
Balance at March 31, 2022 as reported	198,599	$	198	$	969,731	$	(779,723)	$	(355)	$	189,851
Cumulative adjustments to net loss	—	—		—		4,856		—		4,856
Balance at March 31, 2022 as restated	198,599	$	198	$	969,731	$	(774,867)	$	(355)	$	194,707

Balance at June 30, 2022 as reported	196,079	$	196	$	994,558	$	(830,952)	$	1,854	$	165,656
Cumulative adjustments to net loss	—	—		—		5,292		—		5,292
Balance at June 30, 2022 as restated	196,079	$	196	$	994,558	$	(825,660)	$	1,854	$	170,948

Balance at September 30, 2022 as reported	193,848	$	193	$	1,015,068	$	(865,933)	$	4,498	$	153,826
Cumulative adjustments to net loss	—	—		—		3,419		—		3,419
Balance at September 30, 2022 as restated	193,848	$	193	$	1,015,068	$	(862,514)	$	4,498	$	157,245

The table below sets forth the unaudited condensed consolidated statements of cash flows, including balances as reported, adjustments and balances as restated amounts (in thousands):


	Nine Months Ended September 30, 2022						Six Months Ended June 30, 2022						Three Months Ended March 31, 2022
	As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated		As Reported		Adjustments		As Restated

Cash flows from operating activities
Net loss	$	(53,896)	$	3,419	$	(50,477)	$	(43,788)	$	5,292	$	(38,496)	$	(30,609)	$	4,856	$	(25,753)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	16,187		—		16,187		10,933		—		10,933		5,394		—		5,394
Amortization of right-of-use assets	1,290		—		1,290		852		—		852		378		—		378
Amortization of debt issuance costs	170		—		170		112		—		112		56		—		56
Impairment of other equity securities	170		—		170		170		—		170		170		—		170
Impairment of long-lived assets	237		—		237		—		—		—		—		—		—
Stock-based compensation	64,490		—		64,490		44,712		—		44,712		21,865		—		21,865
Deferred income taxes	166		(2,803)		(2,637)		1,955		(4,064)		(2,109)		2,791		(3,877)		(1,086)
Change in fair value of contingent consideration	(150)		—		(150)		(150)		—		(150)		—		—		—
Unrealized foreign exchange loss	5,958		—		5,958		3,405		—		3,405		1,379		—		1,379
Other	(1)		—		(1)		(1)		—		(1)		—		—		—
Changes in operating assets and liabilities, net of effects of business combination:
Accounts receivable	(2,902)		(122)		(3,024)		(2,357)		—		(2,357)		(2,150)		(605)		(2,755)
Prepaid expenses and other current assets	(560)		264		(296)		(417)		—		(417)		(6,706)		242		(6,464)
Other assets	(864)		1		(863)		(345)		7		(338)		(811)		—		(811)
Accounts payable	(6,417)		—		(6,417)		(13,553)		—		(13,553)		(117)		—		(117)
Accrued expenses and other liabilities	7,606		(21)		7,585		8,156		(1,235)		6,921		5,675		97		5,772
Operating lease liabilities	(1,599)		—		(1,599)		(1,642)		—		(1,642)		(770)		—		(770)
Income tax payable	22		—		22		15		—		15		7		—		7
Deferred revenue	22,108		(738)		21,370		16,700		—		16,700		17,185		(713)		16,472
Net cash provided by operating activities	52,015		—		52,015		24,757		—		24,757		13,737		—		13,737
Cash flows from investing activities
Acquisition, net of cash acquired	(2,532)		—		(2,532)		—		—		—		—		—		—
Proceeds from acquisition working capital adjustment	307		—		307		307		—		307		304		—		304
Purchase of property and equipment	(16,441)		—		(16,441)		(10,379)		—		(10,379)		(4,911)		—		(4,911)
Net cash used in investing activities	(18,666)		—		(18,666)		(10,072)		—		(10,072)		(4,607)		—		(4,607)
Cash flows from financing activities
Repayment of capital lease obligations	—		—		—		—		—		—		(4)		—		(4)
Payment of contingent consideration	(600)		—		(600)		(600)		—		(600)		—		—		—
Repurchase of common stock	(61,736)		—		(61,736)		(39,155)		—		(39,155)		(1,094)		—		(1,094)
Shares surrendered for settlement of minimum statutory tax withholding	(41)		—		(41)		(30)		—		(30)		(11)		—		(11)
Proceeds from issuance of stock under employee stock plans	1,682		—		1,682		1,487		—		1,487		237		—		237
Net cash (used in) financing activities	(60,695)		—		(60,695)		(38,298)		—		(38,298)		(872)		—		(872)
Effect of exchange rate changes on cash and cash equivalents	(139)		—		(139)		(147)		—		(147)		(51)		—		(51)
Net (decrease) increase in cash and cash equivalents, and restricted cash equivalents	(27,485)		—		(27,485)		(23,760)		—		(23,760)		8,207		—		8,207
Cash and cash equivalents, and restricted cash equivalents, at beginning of the period	239,297		—		239,297		239,297		—		239,297		239,297		—		239,297
Cash and cash equivalents at end of the period	$	211,812	$	—	$	211,812	$	215,537	$	—	$	215,537	$	247,504	$	—	$	247,504

Description of the Business (Details) - USD ($) $ / shares in Units, $ in Thousands		12 Months Ended
	Jul. 02, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022
Subsidiary, Sale of Stock [Line Items]
Common stock par value (in dollars per share)		$ 0.001	$ 0.001		$ 0.001	$ 0.001	$ 0.001
Net proceeds	$ 666,900
Proceeds from private placement, net of underwriting discounts and commissions	5,600	$ 0	$ 5,636	$ 0
Repayment of term loan		$ 0	524,300	$ 5,350
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering			$ 70,906
2018 Term Loan
Subsidiary, Sale of Stock [Line Items]
Repayment of term loan	$ 521,600
Series A Redeemable Convertible Preferred Stock
Subsidiary, Sale of Stock [Line Items]
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering (in shares)	23,081,080		(23,081,000)
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering	$ 70,900		$ (70,906)
Common Stock
Subsidiary, Sale of Stock [Line Items]
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering (in shares)	46,162,160		46,162,000
Conversion of redeemable convertible preferred stock to common stock in connection with initial public offering			$ 46
IPO
Subsidiary, Sale of Stock [Line Items]
Shares issued (in shares)	19,121,000
Common stock par value (in dollars per share)	$ 0.001
Price per share (in dollars per share)	$ 28.00
Net proceeds	$ 505,900
Underwriters Option
Subsidiary, Sale of Stock [Line Items]
Shares issued (in shares)	2,868,150
Net proceeds	$ 75,900
Private Placement
Subsidiary, Sale of Stock [Line Items]
Shares issued (in shares)	3,214,285
Net proceeds	$ 85,000

Summary of Significant Accounting Policies - Additional Information (Detail) $ in Thousands	3 Months Ended	6 Months Ended	9 Months Ended	12 Months Ended
	Mar. 31, 2022 USD ($)	Jun. 30, 2022 USD ($)	Sep. 30, 2022 USD ($)	Dec. 31, 2022 USD ($) segment	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)	Jan. 01, 2022 USD ($)	Sep. 30, 2019 USD ($)
Accounting Policies [Line Items]
Number of operating segments \| segment				1
Foreign currency transaction gains (losses)	$ (1,379)	$ (3,405)	$ (5,958)	$ (3,558)	$ (943)	$ 1,755
Cash equivalents				130,200	30,200
Restricted cash equivalent balance				0	0	25,000		$ 25,000
Personal loan						50,000		$ 50,000
Stock issuance costs					5,636
Impairment of other equity security				0	7,748	0
Advertising expense				174,600	195,400	119,200
Operating lease assets	$ 5,292	$ 6,961	$ 11,796	11,148	0		$ 5,700
Present value of lease liabilities				$ 11,275			$ 5,900
Minimum
Accounting Policies [Line Items]
Remaining Weighted average useful life (in years)				2 years
Maximum
Accounting Policies [Line Items]
Remaining Weighted average useful life (in years)				6 years
Purchased and internally developed internal-use software
Accounting Policies [Line Items]
Estimated useful life				3 years
Cost of revenue
Accounting Policies [Line Items]
Filing fees				$ 74,100	79,800	$ 64,500
Prepaid Expenses and Other Current Assets
Accounting Policies [Line Items]
Deferred cost of revenue				$ 1,900	$ 1,800
Outside United States \| Revenue Benchmark \| Geographic Concentration Risk
Accounting Policies [Line Items]
Concentration risk percentage				1.00%	1.00%	1.00%
Outside United States \| Property, Plant and Equipment \| Geographic Concentration Risk
Accounting Policies [Line Items]
Property plant and equipment percent				1.00%	1.00%

Summary of Significant Accounting Policies - Property and Equipment Useful Life (Details)	12 Months Ended
	Dec. 31, 2022
Purchased and internally developed internal-use software
Property, Plant and Equipment [Line Items]
Useful Life	3 years
Building and building improvements \| Minimum
Property, Plant and Equipment [Line Items]
Useful Life	5 years
Building and building improvements \| Maximum
Property, Plant and Equipment [Line Items]
Useful Life	30 years
Land improvements
Property, Plant and Equipment [Line Items]
Useful Life	7 years
Furniture and office equipment
Property, Plant and Equipment [Line Items]
Useful Life	5 years
Computer hardware
Property, Plant and Equipment [Line Items]
Useful Life	3 years

Summary of Significant Accounting Policies - Summary of Revenue Recognition (Detail) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Disaggregation of Revenue [Line Items]
Total revenue	$ 146,626	$ 155,277	$ 162,649	$ 155,427	$ 318,076	$ 473,353	$ 619,979	$ 575,080	$ 470,636
Transaction
Disaggregation of Revenue [Line Items]
Total revenue							239,799	258,122	212,114
Subscription
Disaggregation of Revenue [Line Items]
Total revenue							358,023	288,941	229,840
Partner
Disaggregation of Revenue [Line Items]
Total revenue							$ 22,157	$ 28,017	$ 28,682

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8906-108599

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 40
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9031-108599

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 41
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 4
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130543-203045

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 42
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130545-203045

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 924
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 11.L)
-URI https://asc.fasb.org/extlink&oid=6472922&loc=d3e499488-122856

+ Details

Other Financial Statement Information - Summary of Changes in the Allowance (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 4,060	$ 5,256	$ 2,461
Add: amounts recognized as a reduction of revenue	8,193	6,610	6,493
Add (less): bad debt expense recognized in general and administrative expense	446	(279)	2,170
Less: write-offs, net of recoveries	(7,969)	(7,527)	(5,868)
Ending balance	$ 4,730	$ 4,060	$ 5,256

Other Financial Statement Information - Summary of Prepaid Expenses and Other Current Assets (Detail) - USD ($) $ in Thousands	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021
Other Financial Information [Abstract]
Prepaid expenses	$ 10,624				$ 10,957
Deferred cost of revenue	1,915				1,819
Capitalized cloud computing development costs	1,407				867
Income tax receivable	760				831
Other current assets	1,993				2,115
Total prepaid expenses and other current assets	$ 16,699	$ 16,360	$ 13,860	$ 22,930	$ 16,589

Other Financial Statement Information - Summary of Accrued Expenses and Other Current Liabilities (Detail) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Other Financial Information [Abstract]
Accrued payroll and related expenses	$ 27,822	$ 21,858
Accrued vendor payables	15,531	18,239
Accrued advertising	1,071	426
Sales allowances	4,426	4,862	$ 4,856	$ 4,651
Accrued sales, use and business taxes	3,838	2,678
Other	4,685	2,754
Total accrued expenses and other current liabilities	$ 57,373	$ 50,817

Other Financial Statement Information - Sales Allowance (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Offsetting [Abstract]
Beginning balance	$ 4,862	$ 4,856	$ 4,651
Add: increase in sales allowances	7,217	7,998	9,976
Less: utilization of reserves	(7,653)	(7,992)	(9,771)
Ending balance	$ 4,426	$ 4,862	$ 4,856

Other Financial Statement Information - Summary of Depreciation and Amortization Expense (Detail) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended	9 Months Ended	12 Months Ended
	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Disclosure Details Of Depreciation And Amortization [Line Items]
Total depreciation and amortization expense	$ 5,394	$ 10,933	$ 16,187	$ 21,745	$ 16,686	$ 20,097
Cost of revenue
Disclosure Details Of Depreciation And Amortization [Line Items]
Total depreciation and amortization expense				8,581	6,430	8,324
Sales and marketing
Disclosure Details Of Depreciation And Amortization [Line Items]
Total depreciation and amortization expense				7,014	6,017	6,913
Technology and development
Disclosure Details Of Depreciation And Amortization [Line Items]
Total depreciation and amortization expense				2,834	2,361	2,800
General and administrative
Disclosure Details Of Depreciation And Amortization [Line Items]
Total depreciation and amortization expense				$ 3,316	$ 1,878	$ 2,060

Other Financial Statement Information - Additional Information (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Other Financial Information [Abstract]
Contract with customer liability	$ 165.1	$ 147.9
Contract with customer liability revenue recognized	$ 146.6	$ 127.6	$ 103.5

Assets Held for Sale (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2021
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Current assets held for sale	$ 22,722	$ 22,722	$ 0	$ 0	$ 0
Disposal Group, Held-for-sale, Not Discontinued Operations \| Austin, Texas Operational Headquarters
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Current assets held for sale	22,722
Disposal Group, Held-for-sale, Not Discontinued Operations \| Austin, Texas Operational Headquarters \| Land
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Current assets held for sale	6,400
Disposal Group, Held-for-sale, Not Discontinued Operations \| Austin, Texas Operational Headquarters \| Building and building improvements
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Current assets held for sale	$ 16,322

- Definition

Amount classified as assets attributable to disposal group held for sale or disposed of, expected to be disposed of within one year or the normal operating cycle, if longer.

+ References + Details

Acquisitions - Additional Information (Details) - USD ($) $ in Thousands	1 Months Ended				12 Months Ended
	Oct. 31, 2022	Aug. 31, 2022	Nov. 30, 2021	Oct. 31, 2020	Dec. 31, 2022	Dec. 31, 2021	Oct. 14, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2020
Business Acquisition [Line Items]
Goodwill					$ 63,229	$ 59,910		$ 63,184	$ 59,933	$ 59,994	$ 11,404
Revvsales
Business Acquisition [Line Items]
Purchase price	$ 6,600
Separately recognized costs	2,600
Developed technology
Business Acquisition [Line Items]
Useful life					3 years 2 months 12 days	4 years 9 months 18 days
Developed technology \| Revvsales
Business Acquisition [Line Items]
Assets acquired	$ 6,500
Useful life	3 years
Acquired Workforce
Business Acquisition [Line Items]
Useful life					2 years 9 months 18 days
Acquired Workforce \| Revvsales
Business Acquisition [Line Items]
Assets acquired	$ 100
Useful life	3 years
Customer relationships
Business Acquisition [Line Items]
Useful life					4 years 9 months 18 days	5 years 8 months 12 days
Trade names
Business Acquisition [Line Items]
Useful life					1 year 3 months 18 days	2 years 3 months 18 days
United Agent Services
Business Acquisition [Line Items]
Purchase price		$ 3,500
Cash paid on acquisition date		2,600
Cash payable in twelve months		1,000
Goodwill		3,300
Acquisition related costs		$ 400
ECM
Business Acquisition [Line Items]
Purchase price			$ 61,210
Goodwill			48,617
Acquisition related costs			1,400
Adjustment for buyer costs			$ (300)
ECM \| Developed technology
Business Acquisition [Line Items]
Useful life			5 years
Estimated fair value of intangible assets			$ 5,418
ECM \| Customer relationships
Business Acquisition [Line Items]
Useful life			6 years
Estimated fair value of intangible assets			$ 10,603
ECM \| Trade names
Business Acquisition [Line Items]
Useful life			26 months
Estimated fair value of intangible assets			$ 179
Purely Solutions
Business Acquisition [Line Items]
Useful life				3 years
Purchase price				$ 2,300
Cash paid on acquisition date				1,000
Goodwill				$ 1,600
Membership interest acquired				100.00%
Cash to be paid, six months				$ 500
Cash to be paid, tranche two				$ 800
Earnout metrics paid out					$ 600	$ 500
Purely Solutions \| Customer relationships
Business Acquisition [Line Items]
Estimated fair value of intangible assets							$ 600

Acquisitions - Purchase Price Allocation (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Nov. 30, 2021	Dec. 31, 2022	Dec. 31, 2021	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Dec. 31, 2020
Business Acquisition [Line Items]
Goodwill		$ 63,229	$ 59,910	$ 63,184	$ 59,933	$ 59,994	$ 11,404
Minimum
Business Acquisition [Line Items]
Remaining Weighted average useful life (in years)		2 years
Maximum
Business Acquisition [Line Items]
Remaining Weighted average useful life (in years)		6 years
Customer relationships
Business Acquisition [Line Items]
Remaining Weighted average useful life (in years)		4 years 9 months 18 days	5 years 8 months 12 days
Developed technology
Business Acquisition [Line Items]
Remaining Weighted average useful life (in years)		3 years 2 months 12 days	4 years 9 months 18 days
Trade names
Business Acquisition [Line Items]
Remaining Weighted average useful life (in years)		1 year 3 months 18 days	2 years 3 months 18 days
ECM
Business Acquisition [Line Items]
Goodwill	$ 48,617
Property and equipment	267
Deferred tax liability	3,087
Other liabilities	(787)
Total purchase consideration	$ 61,210
ECM \| Minimum
Business Acquisition [Line Items]
Useful Life	3 years
ECM \| Maximum
Business Acquisition [Line Items]
Useful Life	5 years
ECM \| Customer relationships
Business Acquisition [Line Items]
Estimated fair value of intangible assets	$ 10,603
Remaining Weighted average useful life (in years)	6 years
ECM \| Developed technology
Business Acquisition [Line Items]
Estimated fair value of intangible assets	$ 5,418
Remaining Weighted average useful life (in years)	5 years
ECM \| Trade names
Business Acquisition [Line Items]
Estimated fair value of intangible assets	$ 179
Remaining Weighted average useful life (in years)	26 months

Disposition of Business (Detail) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
Disposition of Business (Detail) - USD ($) $ in Thousands	Apr. 30, 2020	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Payment for working capital to buyers		$ 0	$ 0	$ (1,206)
Loss on sale of business		$ 0	$ 0	(1,764)
UNITED KINGDOM \| Beaumont ABS Limited
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Payment for working capital to buyers	$ 1,200
Loss on sale of business				$ (1,800)

Investments (Detail) $ in Thousands, € in Millions, $ in Millions	1 Months Ended	3 Months Ended				12 Months Ended
	Dec. 31, 2018 USD ($)	Dec. 31, 2022 USD ($)	Sep. 30, 2022 USD ($)	Jun. 30, 2022 USD ($)	Mar. 31, 2022 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)	Dec. 31, 2020 EUR (€)	Dec. 31, 2019 EUR (€)	Dec. 31, 2022 AUD ($)	Dec. 31, 2021 AUD ($)	Oct. 31, 2021 USD ($)	Oct. 31, 2021 AUD ($)	Oct. 31, 2019 USD ($)	Oct. 31, 2019 AUD ($)
Debt Securities, Available-for-sale [Line Items]
Change in fair value of other equity securities						$ 0	$ 1,812	$ 0
Impairment of other equity security		$ (3,000)	$ 0	$ 0	$ 0	$ 3,000	$ 0	0
Mylo \| Nonvoting Common Stock Class C
Debt Securities, Available-for-sale [Line Items]
Value of shares purchased	$ 3,000
LegalZoom \| LawPath
Debt Securities, Available-for-sale [Line Items]
Equity interest		14.00%				14.00%	14.00%				14.00%	14.00%
LegalZoom \| Mylo
Debt Securities, Available-for-sale [Line Items]
Equity interest	4.00%
Legal Vision
Debt Securities, Available-for-sale [Line Items]
Convertible promissory note, term										10 years
Fair value of available for sale debt security		$ 1,000				$ 1,000	$ 1,100				$ 1.5	$ 1.5
Legal Vision \| Expected term
Debt Securities, Available-for-sale [Line Items]
Measurement Input		6.3				6.3					6.3
Legal Vision \| Risk-free rate
Debt Securities, Available-for-sale [Line Items]
Measurement Input		0.038				0.038					0.038
Legal Vision \| Volatility
Debt Securities, Available-for-sale [Line Items]
Measurement Input		0.55				0.55					0.55
Firma
Debt Securities, Available-for-sale [Line Items]
Revenue target \| €										€ 5.0
Other than temporary impairment of available for sale debt security								$ 4,800	€ 4.3
LawPath
Debt Securities, Available-for-sale [Line Items]
Other equity securities													$ 1,100	$ 1.5	$ 700	$ 1.0

Property and Equipment (Details) - USD ($) $ in Thousands	12 Months Ended
Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	$ 88,281	$ 123,042
Leasehold improvements	1,985	4,903
Less: accumulated depreciation and amortization	(57,458)	(76,029)
Property and equipment, net	30,823	47,013		$ 29,012	$ 49,342	$ 47,769
Depreciation and amortization expense	18,200	15,700	$ 17,300
Capitalized development costs	21,400	9,900
Impaired capitalized development costs		900	1,100
Building and building improvements
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	0	29,856
Land
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	0	6,456
Internal-use software
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	67,371	60,946
Less: accumulated depreciation and amortization	(41,000)	(42,500)	(38,700)
Amortization expense	14,600	11,600	$ 12,300
Purchased software
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	2,228	2,609
Furniture and office equipment
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	2,518	3,332
Computer hardware
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	14,074	13,762
Software development in-progress
Property, Plant and Equipment [Line Items]
Total cost of property and equipment	$ 105	$ 1,178

Leases - Balance Sheet (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jan. 01, 2022	Dec. 31, 2021
Leases [Abstract]
Operating lease right-of-use assets	$ 11,148	$ 11,796	$ 6,961	$ 5,292	$ 5,700	$ 0
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration]	Property and equipment, net
Finance lease assets	$ 62
Total leases	11,210
Current operating lease liability	$ 2,317	2,054	1,542	1,607		0
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Accrued expenses and other current liabilities
Current finance lease liability	$ 36
Long-term lease liabilities	$ 8,958	$ 9,568	$ 4,842	$ 3,505		$ 0
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration]	Other liabilities
Noncurrent finance lease liability	$ 28
Present value of lease liabilities	$ 11,339

Leases - Future Minimum Payments, 842 (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jan. 01, 2022	Dec. 31, 2021
Operating leases
2023	$ 2,764					$ 2,372
2024	2,392					1,101
2025	1,813					867
2026	1,728					550
2027	1,661					505
Thereafter	2,456					1,033
Total minimum lease payments	12,814					6,428
Less: Effects of discounting	1,539
Total lease liabilities	11,275				$ 5,900
Less: current portion	2,317	$ 2,054	$ 1,542	$ 1,607		0
Long-term lease liabilities	$ 8,958	$ 9,568	$ 4,842	$ 3,505		$ 0
Weighted-average remaining lease term	5 years 7 months 6 days
Weighted-average incremental borrowing rate	4.39%
Finance leases
2023	$ 38
2024	27
2025	2
2026	0
2027	0
Thereafter	0
Total minimum lease payments	67
Less: Effects of discounting	3
Present value of lease liabilities	64
Less: current portion	36
Long-term lease liabilities	$ 28
Weighted-average remaining lease term	1 year 10 months 24 days
Weighted-average incremental borrowing rate	5.50%
Total leases liabilities
2023	$ 2,802
2024	2,419
2025	1,815
2026	1,728
2027	1,661
Thereafter	2,456
Total minimum lease payments	12,881
Less: Effects of discounting	1,542
Present value of lease liabilities	11,339
Less: current portion	2,353
Long-term lease liabilities	$ 8,986

Leases - Lease Cost (Details) $ in Thousands	12 Months Ended
Leases - Lease Cost (Details) $ in Thousands	Dec. 31, 2022 USD ($)
Leases [Abstract]
Operating lease cost	$ 2,384
Other variable cost	250
Finance lease cost	17
Net lease cost	$ 2,651

Goodwill (Details) - USD ($) $ in Thousands	12 Months Ended
Goodwill (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Beginning balance	$ 59,910	$ 11,404
Acquisition	3,409	48,515
Foreign currency translation	(90)	(9)
Ending balance	$ 63,229	$ 59,910

- Definition

Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.

+ References + Details

Intangible Assets, net - Schedule of Intangible Assets by Category (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 35,282	$ 30,288
Accumulated Amortization	16,382	14,257
Net Carrying Amount	18,900	16,031
Amortization expense	$ 3,500	$ 1,000	$ 2,800
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Remaining Weighted average useful life (in years)	4 years 9 months 18 days	5 years 8 months 12 days
Gross Carrying Amount	$ 17,841	$ 19,163
Accumulated Amortization	9,300	8,470
Net Carrying Amount	$ 8,541	$ 10,693
Developed technology
Finite-Lived Intangible Assets [Line Items]
Remaining Weighted average useful life (in years)	3 years 2 months 12 days	4 years 9 months 18 days
Gross Carrying Amount	$ 16,813	$ 10,605
Accumulated Amortization	6,689	5,487
Net Carrying Amount	$ 10,124	$ 5,118
Trade names
Finite-Lived Intangible Assets [Line Items]
Remaining Weighted average useful life (in years)	1 year 3 months 18 days	2 years 3 months 18 days
Gross Carrying Amount	$ 503	$ 520
Accumulated Amortization	383	300
Net Carrying Amount	$ 120	$ 220
Assembled workforce
Finite-Lived Intangible Assets [Line Items]
Remaining Weighted average useful life (in years)	2 years 9 months 18 days
Gross Carrying Amount	$ 125
Accumulated Amortization	10
Net Carrying Amount	$ 115

Intangible Assets, net - Future Amortization Expense (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
2023	$ 5,165
2024	5,082
2025	4,510
2026	2,670
2027	1,473
Net Carrying Amount	$ 18,900	$ 16,031

Long-term Debt - Additional Information (Detail)	1 Months Ended	12 Months Ended
Long-term Debt - Additional Information (Detail)	Jul. 31, 2021 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)	Nov. 30, 2018 USD ($)
Debt Instrument [Line Items]
Repayment of term loan		$ 0	$ 524,300,000	$ 5,350,000
Loss on debt extinguishment		0	(7,748,000)	$ 0
Letters of credit outstanding		$ 0	0
2018 Term Loan
Debt Instrument [Line Items]
Debt instrument face value					$ 535,000,000
Repayment of term loan	$ 521,600,000
Loss on debt extinguishment	$ 7,700,000
2021 Revolving Facility
Debt Instrument [Line Items]
Total net first lien leverage ratio		4.50
Percent of total commitments not reimbursed		35.00%
Line of credit outstanding		$ 0	$ 0
Federal Funds Effective Rate \| 2021 Revolving Facility
Debt Instrument [Line Items]
Effective interest rate	0.50%
Revolving Credit Facility \| 2018 Revolving Facility
Debt Instrument [Line Items]
Debt instrument face value					$ 40,000,000
Revolving Credit Facility \| 2021 Revolving Facility
Debt Instrument [Line Items]
Line of credit maximum borrowing capacity	$ 150,000,000
Debt issuance costs	$ 800,000
One month LIBOR floor	1.00%
Rate added to one month LIBOR	1.00%
LIBOR floor	0.00%
Rate added to LIBOR	2.00%
Basis spread on variable rate, initial reduction	0.25%
Basis spread on variable rate, further reduction	0.25%
Total net first lien leverage ratio, first reduction requirement	3.50
Total net first lien leverage ratio, second reduction requirement	2.50
Commitment fee	0.35%
Commitment fee reduction	0.10%
Total net first lien leverage ratio, maximum	3.50
Letter of Credit
Debt Instrument [Line Items]
Line of credit maximum borrowing capacity	$ 20,000,000
Swingline Loan
Debt Instrument [Line Items]
Line of credit maximum borrowing capacity	$ 10,000,000

Derivative Financial Instruments - Additional Information (Detail) - USD ($) $ in Thousands	1 Months Ended			12 Months Ended
	Jul. 31, 2021	Jun. 30, 2021	Sep. 30, 2019	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2022	Apr. 30, 2019
Derivative [Line Items]
Extinguishment of interest rate swaps and hybrid debt	$ 13,600
Interest expense on derivatives	$ 9,200			$ 9,240	$ 0
Personal loan			$ 50,000		50,000
Restricted cash equivalent balance			25,000	$ 0	$ 25,000	$ 0
Recovery amount			25,000
Former Executive Officers
Derivative [Line Items]
Option to sell common stock, value			$ 25,000
Interest Rate Swap
Derivative [Line Items]
Fixed rate							2.30%
Derivative liabilities notional amount							$ 66,000
Interest Rate Swap \| Designated as Hedging Instrument
Derivative [Line Items]
Derivative liabilities notional amount		$ 394,200
Financial Guarantee
Derivative [Line Items]
Derivative term			3 years
Derivative liability			$ 25,000
Reclassification from restricted cash and cash equivalents to cash and cash equivalents		25,000
Financial Guarantee \| Other Nonoperating Income (Expense)
Derivative [Line Items]
Gain loss from the cancellation of derivatives		$ 100

Derivative Financial Instruments - Summary of Foreign Exchange Contracts, Statement of Financial Position (Detail) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Jul. 31, 2021	Dec. 31, 2021	Dec. 31, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Settlement of interest rate swaps		$ 1,052	$ 1,103
Amortization of prior hedge effectiveness		3,095	3,481
Fair value adjustment of interest rate swap		364	0
Amortization of interest rate cap premium		28	194
Interest expense on hybrid debt		368	630
Discontinuance of interest rate swaps and prior hedge effectiveness	$ 9,200	9,240	0
Total, recorded in interest expense, net		$ 14,147	$ 5,408

Commitments and Contingencies (Detail) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Jul. 31, 2021	Apr. 20, 2020
Overpayments by Overreporting
Other Commitments [Line Items]
Excess payment received from the service partner			$ 5.6
Initial Penalty
Other Commitments [Line Items]
Initial penalty		$ 4.1
Non-cancellable Agreements With Vendors \| Advertising Media and Other Commitments
Other Commitments [Line Items]
Minimum non-cancellable commitment	$ 8.1
Non-cancellable commitment pay period	2 years
Contractual obligation	$ 67.9
Contractual obligation pay period	5 years
Contractual obligation remainder to be paid	$ 51.1

Stockholders' Equity (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2022	Mar. 01, 2022
Equity [Abstract]
Shares authorized for repurchase		150,000,000
Shares repurchased	9,256,268
Average price per share (in dollars per share)	$ 10.28
Shares repurchased, value	$ 95,126

Stock-Based Compensation - Additional Information (Detail) - USD ($)		1 Months Ended			6 Months Ended	12 Months Ended
	Jun. 30, 2021	Nov. 30, 2022	Jun. 30, 2021	Mar. 31, 2021	Dec. 31, 2021	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jun. 21, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 82,995,000	$ 113,506,000	$ 13,767,000
Total intrinsic value of options exercised						3,900,000	$ 13,500,000	$ 12,300,000
Stock-based compensation expense total unrecognized						$ 29,500,000
Stock-based compensation weighted-average year						2 years 2 months 12 days
Weighted-average grant-date fair value (in dollars per share)						$ 6.61	$ 11.78	$ 4.32
Realized tax benefit						$ 2,600,000	$ 12,300,000	$ 14,200,000
Granted (in shares)						2,766,000
Share-Based Payment Arrangement, Tranche One
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage that was modified		25.00%
Share-Based Payment Arrangement, Tranche Two
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage that was modified		50.00%
Share-Based Payment Arrangement, Tranche Three
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage that was modified		25.00%
2021 Equity Incentive Plan \| Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized (in shares)	18,946,871		18,946,871
2016 Stock Option Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period						5 years
Expiration period						10 years
Employee Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period						4 years
Employee Stock Option \| Executive Officer
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 4,500,000
Stock-based compensation expense total unrecognized						$ 3,100,000
Stock-based compensation weighted-average year						2 years 7 months 6 days
Granted (in shares)			970,970
Employee Stock Option \| Executive Officer \| Time Based Options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares that were modified for vesting conditions, outstanding (in shares)						1,706,888
Employee Stock Option \| Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage that was modified						25.00%
Employee Stock Option \| Executive Officers And Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares that were modified for vesting conditions (in shares)						4,477,218
Employee Stock Option \| Executive Officers And Employees \| Performance Shares \| Service Based Vesting
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
New fair value						$ 76,600,000
Modified unrecognized compensation expense						$ 7,100,000
Modified unrecognized compensation expense period						1 year 6 months
Employee Stock Option \| Executive Officers And Employees \| Modified Vesting Conditions \| Performance Shares \| Service Based Vesting
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses	$ 23,300,000				$ 24,100,000	$ 19,900,000
Employee Stock Option \| One Executive Officer \| 2019 Performance Obligaitons
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares that were modified for vesting conditions (in shares)						3,627,936
New fair value						$ 11,400,000
Employee Stock Option \| One Executive Officer \| 2019 Performance Obligaitons \| Service Based Vesting
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses	6,600,000				$ 6,700,000	5,000,000
Modified unrecognized compensation expense						$ 900,000
Modified unrecognized compensation expense period						9 months 18 days
Employee Stock Option \| Terminated Employees \| Modified Vesting Conditions
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses							$ 1,400,000
Shares that were modified for vesting conditions, outstanding (in shares)					63,235		63,235
Employee Stock Option \| 2021 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 700,000	$ 400,000
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 41,400,000	$ 38,600,000	3,700,000
Vesting period							4 years
Stock-based compensation weighted-average year						3 years
Fair value of vested options						$ 18,500,000	$ 18,100,000	3,400,000
Remaining stock-based compensation expense						97,600,000
Realized tax benefit						$ 0	$ 3,500,000	$ 400,000
Granted (in shares)						8,024,000
Units vested upon effectiveness of IPO (in shares)					550,091		550,091
RSUs \| Executive Officer \| Liquidity Event Restricted Stock Units \| Time Based Liquidity Event Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Modified unrecognized compensation expense						$ 6,200,000
Modified unrecognized compensation expense period						1 year 9 months 18 days
Modified vesting conditions of shares outstanding (in shares)						1,725,942
New fair value of units due to remeasurement						$ 43,300,000
Accelerated compensation expense recognized	7,400,000				$ 15,800,000	13,000,000
RSUs \| Executive Officer \| Service Based Restricted Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 4,300,000	$ 3,100,000
Stock-based compensation weighted-average year						2 years 7 months 6 days
Remaining stock-based compensation expense						$ 2,900,000
Granted (in shares)			388,389
Units granted, fair value			$ 10,900,000
RSUs \| Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Granted (in shares)				30,434
Percentage of assets sold or transferred for equity instruments other than options to vest				50.00%
RSUs \| Employees \| Liquidity Event Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Granted (in shares)							1,338,028
Retainage period							6 years 6 months
RSUs \| Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares that were modified for vesting conditions, outstanding (in shares)						111,902
Vesting percentage that was modified, RSUs						25.00%
RSUs \| Employees \| Performance Shares \| Service Vesting Condition
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
New fair value						$ 2,900,000
Modified unrecognized compensation expense, RSUs						$ 400,000
Modified unrecognized compensation expense period, RSUs						1 year 9 months 18 days
RSUs \| Employees \| Modified Vesting Conditions \| Performance Shares \| Service Vesting Condition
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses	$ 200,000				$ 1,200,000	$ 600,000
RSUs \| Maximum \| Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage				100.00%
Par value (in dollars per share)				$ 29.46
RSUs \| Minimum \| Employees \| Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting percentage				0.00%
Par value (in dollars per share)				$ 19.64
ESPP \| 2021 Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized (in shares)	3,552,538		3,552,538
Performance Shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allocated share based compensation expenses						$ 100,000
Stock-based compensation weighted-average year						3 years 10 months 24 days
Remaining stock-based compensation expense						$ 1,900,000
Granted (in shares)		211,864
Units granted, fair value		$ 2,000,000
2000 and 2020 Performance Options Performance Restricted Stock Units and Liquidity Restricted Event Restricted Stock Units \| Median
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Par value (in dollars per share)									$ 25.50

Stock-based Compensation - Schedule of Stock Based Compensation Cost (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	$ 82,995	$ 113,506	$ 13,767
Cost of revenue
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	2,931	1,733	177
Sales and marketing
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	10,144	15,746	1,122
Technology and development
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	16,574	38,796	2,703
General and administrative
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	50,820	56,557	9,719
Total stock-based compensation expense
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	80,469	112,832	13,721
Amount capitalized to internal-use software
Schedule Of Share Based Compensation Employee Stock Purchase Plan Activity [Line Items]
Total stock-based compensation expense	$ 2,526	$ 674	$ 46

Stock-based Compensation - Schedule of Stock Options Activity (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021
Number of Options
Beginning Balance (in shares)	15,274
Granted (in shares)	2,766
Exercised (in shares)	(333)
Cancelled/forfeited (in shares)	(552)
Ending Balance (in shares)	17,155	15,274
Vested and expected to vest at end of period (in shares)	17,153
Exercisable at end of period (in shares)	10,582
Weighted- Average Exercise Price
Beginning Balance (in dollars per share)	$ 10.47
Granted (in dollars per share)	14.15
Exercised (in dollars per share)	1.52
Cancelled/forfeited (in dollars per share)	13.97
Ending Balance (in dollars per share)	11.13	$ 10.47
Vested and expected to vest at end of period (in dollars per share)	11.13
Exercisable at end of period (in dollars per share)	$ 9.85
Weighted- Average Remaining Contractual Life (in Years)	7 years 1 month 6 days	8 years
Vested and expected to vest at end of period, term	7 years 1 month 6 days
Exercisable at end of period, term	6 years 4 months 24 days
Aggregate Intrinsic Value	$ 3,698	$ 97,094
Vested and expected to vest at end of period	3,698
Exercisable at ending period	$ 3,669

Stock-based Compensation - Schedule of Fair Value Assumptions and Techniques for Stock Options (Detail)	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Share-Based Payment Arrangement [Abstract]
Expected life (years)	5 years 7 months 6 days	5 years 4 months 24 days	5 years 2 months 12 days
Risk-free interest rate	2.60%	1.00%	1.10%
Expected volatility	48.00%	46.00%	45.00%
Expected dividend yield	0.00%	0.00%	0.00%

Stock-based Compensation - Summary of Restricted Stock Unit Activity (Detail) - RSUs shares in Thousands	12 Months Ended
	Dec. 31, 2022 $ / shares shares
Number of Units
Unvested at beginning of period (in shares) \| shares	3,577
Granted (in shares) \| shares	8,024
Cancelled/forfeited (in shares) \| shares	(1,264)
Vested (in shares) \| shares	(1,458)
Unvested at ending of period (in shares) \| shares	8,879
Weighted- Average Grant- Date Fair Value
Unvested at beginning of period (in dollars per share) \| $ / shares	$ 21.52
Granted (in dollars per share) \| $ / shares	12.88
Cancelled/forfeited (in dollars per share) \| $ / shares	15.19
Vested (in dollars per share) \| $ / shares	20.60
Unvested at ending of period (in dollars per share) \| $ / shares	$ 14.76

Net (Loss) Income Per Share Attributable to Common Stockholders - Earnings Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Numerator:
Net (loss) income	$ 1,744	$ (11,981)	$ (12,743)	$ (25,753)	$ (38,496)	$ (50,477)	$ (48,733)	$ (108,664)	$ 9,896
Less: amounts attributable to redeemable convertible preferred stock							0	0	(2,673)
Net (loss) income attributable to common stockholders—basic							(48,733)	(108,664)	7,223
Add: undistributed earnings reallocated to common stockholders							0	0	39
Net (loss) income attributable to common stockholders—diluted							$ (48,733)	$ (108,664)	$ 7,262
Denominator:
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—basic (in shares)	192,401,000	194,906,000	197,819,000	198,265,000	198,040,000	196,984,000	195,829,000	161,424,000	124,709,000
Weighted-average common stock used in computing net (loss) income per share attributable to common stockholders—diluted (in shares)	193,327,000	194,906,000	197,819,000	198,265,000	198,040,000	196,984,000	195,829,000	161,424,000	127,259,000
Net (loss) income per attributable to common stockholders - basic (in dollars per share)	$ 0.01	$ (0.06)	$ (0.06)	$ (0.13)	$ (0.19)	$ (0.26)	$ (0.25)	$ (0.67)	$ 0.06
Net (loss) income per attributable to common stockholders - diluted (in dollars per share)	$ 0.01	$ (0.06)	$ (0.06)	$ (0.13)	$ (0.19)	$ (0.26)	$ (0.25)	$ (0.67)	$ 0.06
Options to purchase common stock
Denominator:
Effect of potential dilutive securities (in shares)							0	0	2,444,000
RSUs
Denominator:
Effect of potential dilutive securities (in shares)							0	0	106,000

Net (Loss) Income Per Share Attributable to Common Stockholders - Antidilutive Securities (Details) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	26,174	18,997	14,864
Options to purchase common stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	17,155	15,274	12,529
RSUs and PSUs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	8,879	3,577	2,235
ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	140	96	0
Restricted stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	0	50	100

Fair Value Measurements - Assets and Liabilities at Fair Value (Detail) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021
Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	$ 130,215	$ 30,215
Total liabilities	0	0
Level 1 \| Contingent consideration
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total liabilities	0	0
Level 1 \| Available-for-sale debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	0	0
Level 1 \| Money market fund
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	130,215	30,215
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	0	0
Total liabilities	0	0
Level 2 \| Contingent consideration
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total liabilities	0	0
Level 2 \| Available-for-sale debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	0	0
Level 2 \| Money market fund
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	0	0
Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	995	1,122
Total liabilities	836	750
Level 3 \| Contingent consideration
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total liabilities	836	750
Level 3 \| Available-for-sale debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	995	1,122
Level 3 \| Money market fund
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Total assets	$ 0	$ 0

Fair Value Measurements - Available for Sale Debt Securities and Financial Guarantee Roll Forward (Details) - Level 3 - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Debt Securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Beginning balance	$ 1,122	$ 1,050	$ 5,528
Change in fair value	(127)	72	434
Other-than-temporary impairment	0	0	(4,912)
Ending balance	995	1,122	1,050
Financial Guarantee
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Beginning balance	$ 0	150	1,900
Change in fair value		0	(1,750)
Gain on cancellation of financial guarantee		(150)	0
Ending balance		$ 0	$ 150

Restructuring (Details) - USD ($) $ in Thousands	12 Months Ended
Restructuring (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2020
Restructuring Cost and Reserve [Line Items]
Shares repurchased	9,256,268
Total consideration	$ 95,126
UNITED KINGDOM
Restructuring Cost and Reserve [Line Items]
Severance costs		$ 600
UNITED STATES
Restructuring Cost and Reserve [Line Items]
Severance costs	$ 1,900	$ 1,900
Shares repurchased		319,257
Total consideration		$ 3,100

Income Taxes - Income Before Income Tax (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Tax Disclosure [Abstract]
Domestic	$ (49,383)	$ (119,195)	$ 25,272
Foreign	1,710	(420)	(12,947)
(Loss) income before income taxes	$ (47,673)	$ (119,615)	$ 12,325

Income Taxes - Provision for Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Current
Federal							$ 647	$ (194)	$ 846
State							1,143	760	243
Foreign							63	78	15
Total current provision							1,853	644	1,104
Deferred
Federal							1,142	(9,605)	2,322
State							(1,935)	(1,990)	(997)
Foreign							0	0	0
Loss on sale of business							(793)	(11,595)	1,325
Provision for (benefit from) income taxes	$ 2,842	$ (223)	$ (639)	$ (920)	$ (1,559)	$ (1,782)	$ 1,060	$ (10,951)	$ 2,429

Income Taxes - Schedule of Income Tax Reconciliation (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Tax Disclosure [Abstract]
(Benefit from) provision for income taxes at statutory rate							$ (10,012)	$ (25,120)	$ 2,588
State income taxes, net of federal benefit							(1,424)	(2,309)	(891)
Rate differential on foreign earnings							(104)	(68)	(1,217)
Research and development credits							(1,346)	(887)	(1,340)
Change in valuation allowance							304	809	5,011
Stock-based compensation							2,021	(3,065)	(2,162)
Nondeductible stock-based compensation							10,012	18,267	0
Unrecognized tax benefits							975	703	978
Non-deductible expenses							630	287	(52)
Other							4	432	(486)
Provision for (benefit from) income taxes	$ 2,842	$ (223)	$ (639)	$ (920)	$ (1,559)	$ (1,782)	$ 1,060	$ (10,951)	$ 2,429

Income Taxes - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Deferred tax assets
Deferred revenue	$ 316	$ 697
Accrued expenses	7,995	5,321
Stock-based compensation	9,293	7,631
Impairment on investment	1,445	1,445
Net operating loss carryforwards	15,117	17,206
Tax credit carryforwards	12,839	12,112
Lease liabilities	2,934	0
Interest expense carryforwards	6,004	10,851
Capital loss carryforwards	453	452
Capitalized research expenses	6,674	0
Total deferred tax assets	63,070	55,715
Valuation allowance	(14,644)	(14,170)	$ (12,950)	$ (7,816)
Net deferred tax assets	48,426	41,545
Deferred tax liabilities
Depreciation and amortization	(12,780)	(10,865)
Right of use asset	(2,900)	0
State taxes	(3,366)	(3,026)
Net deferred tax liabilities	(19,046)	(13,891)
Deferred Tax Assets, Net	$ 29,380	$ 27,654

Income Taxes - Valuation Allowance Summary (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Tax Disclosure [Abstract]
Beginning balance	$ 14,170	$ 12,950	$ 7,816
Net increase in current year	91	1,312	4,646
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount, Prior Period	383	(14)	528
Net decrease in valuation allowance from acquisitions	0	(78)	(40)
Ending balance	$ 14,644	$ 14,170	$ 12,950

Income Taxes - Additional Information (Detail) - USD ($) $ in Millions	Dec. 31, 2022	Dec. 31, 2021
Investments, Owned, Federal Income Tax Note [Line Items]
Unrecognized tax benefits that would impact effective tax rate	$ 8.9
Domestic Tax Authority
Investments, Owned, Federal Income Tax Note [Line Items]
Net operating loss carryforwards	16.8	$ 29.8
Tax credit carryforwards	7.1	7.6
State and Local Jurisdiction
Investments, Owned, Federal Income Tax Note [Line Items]
Net operating loss carryforwards	59.9	58.8
Tax credit carryforwards	10.8	9.6
Foreign Tax Authority
Investments, Owned, Federal Income Tax Note [Line Items]
Net operating loss carryforwards	$ 33.6	$ 31.8

Income Taxes - Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Income Tax Disclosure [Abstract]
Beginning balance	$ 7,873	$ 7,231	$ 6,256
Additions for tax positions related to the current year	999	887	916
Reductions for tax positions related to prior years		(245)
Additions for tax positions related to prior years	48		59
Ending balance	$ 8,920	$ 7,873	$ 7,231

Related Party Transactions (Detail) - USD ($)	12 Months Ended
Related Party Transactions (Detail) - USD ($)	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Two Software Vendors Controlled by Largest Stockholder
Related Party Transaction [Line Items]
Related party costs	$ 0	$ 900,000	$ 1,000,000
SMB
Related Party Transaction [Line Items]
Related party costs			800,000
Amounts due to related party			1,500,000
Revenue from related parties			$ 600,000

- Definition

Carrying amount as of the balance sheet date of obligations due all related parties.

+ References

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-URI https://asc.fasb.org/extlink&oid=6457730&loc=d3e39549-107864

+ Details

- Definition

Direct costs arising from transactions with related parties who are not affiliates or joint Ventures. These costs are categorized as cost of goods sold.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
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- Definition

Amount of revenue, fees and commissions earned from transactions between (a) a parent company and its subsidiaries; (b) subsidiaries of a common parent; (c) an entity and trusts for the benefit of employees, for example, but not limited to, pension and profit-sharing trusts that are managed by or under the trusteeship of the entity's management; (d) an entity and its principal, owners, management, or members of their immediate families; and (e) affiliates.

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+ Details

401(k) Savings Plan (Details) - USD ($) $ in Millions	12 Months Ended
401(k) Savings Plan (Details) - USD ($) $ in Millions	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Retirement Benefits [Abstract]
Plan cost	$ 3.7	$ 2.3	$ 1.8

Accumulated Other Comprehensive Income (Loss) (Detail) - USD ($) $ in Thousands	3 Months Ended			6 Months Ended	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Accumulated Other Comprehensive Income (Loss) [Line Items]
Unrealized gain (loss) on interest rate swaps and cap, Net of Tax Amount						$ 0	$ 1,448	$ (9,578)
Beginning Balance Accumulated other comprehensive loss, Net of Tax Amount	$ 1,854	$ (355)	$ (1,795)	$ (1,795)	$ (1,795)	(1,795)
Other comprehensive income (loss), Net of Tax Amount	2,644	2,209	1,440	3,649	6,293	3,292	12,032	(8,100)
Ending Balance Accumulated other comprehensive loss, Net of Tax Amount	$ 4,498	$ 1,854	(355)	1,854	4,498	1,497	(1,795)
Foreign currency translation adjustments
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning Balance Before Tax Amount			(2,078)	(2,078)	(2,078)	(2,078)	(3,014)	(1,718)
Change during period, Before Tax Amount						3,436	936	(1,296)
Ending Balance Before Tax Amount						1,358	(2,078)	(3,014)
Beginning Balance Net of Tax Amount			(2,078)	(2,078)	(2,078)	(2,078)	(3,014)	(1,718)
Change during period, Net of Tax Amount						3,436	936	(1,296)
Ending Balance Net of Tax Amount						1,358	(2,078)	(3,014)
Available-for-sale debt securities
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning Balance Before Tax Amount			331	331	331	331	281	231
Unrealized gain (loss) Before Tax Amount						(147)	50	144
Reclassification upon conversion into other equity security, Before Tax Amount								(94)
Ending Balance Before Tax Amount						184	331	281
Beginning Balance Tax Effect			(48)	(48)	(48)	(48)	(36)	0
Unrealized gain (loss), Tax Effect						3	(12)	(36)
Ending Balance Tax Effect						(45)	(48)	(36)
Beginning Balance Available-for-sale debt securities, Net of Tax Amount			283	283	283	283	245	231
Unrealized gain (loss), Net of Tax Amount						(144)	38	108
Loss from impairment, Net of Tax Amount								(94)
Ending Balance Available-for-sale debt securities, Net of Tax Amount						139	283	245
Cash flow hedges
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning Balance Before Tax Amount			0	0	0	0	(14,708)	(5,627)
Unrealized gain (loss) on interest rate swaps and cap, Before Tax Amount							2,897	(12,756)
Reclassification of losses from interest rate cap to net income (loss), Before Tax Amount							28	194
Reclassification of prior hedge effectiveness to net income (loss), Before Tax Amount							3,076	3,481
Reclassification to net loss upon extinguishment of interest rate swaps, Before Tax Amount							8,707
Ending Balance Before Tax Amount							0	(14,708)
Beginning Balance Tax Effect			0	0	0	0	3,650	1,387
Unrealized gain (loss) on interest rate swaps and cap, tax effect, Tax Effect							(1,449)	3,178
Reclassification of losses from interest rate cap to net income (loss), Tax Effect							(8)	(48)
Reclassification of prior hedge effectiveness to net income (loss), Tax Effect							(781)	(867)
Reclassification to net loss upon extinguishment of interest rate swaps, Tax Effect							(1,412)
Ending Balance Tax Effect							0	3,650
Beginning Balance Cash flow hedges, Net of Tax Amount			0	0	0	0	(11,058)	(4,240)
Unrealized gain (loss) on interest rate swaps and cap, Net of Tax Amount							1,448	(9,578)
Reclassification of losses from interest rate cap to net income (loss), Net of Tax Amount							20	146
Reclassification of prior hedge effectiveness to net income (loss), Net of Tax Amount							2,295	2,614
Reclassification to net income (loss) upon extinguishment of interest rate swaps, Net Of Tax Amount							7,295
Ending Balance Cash flow hedges, Net of Tax Amount							0	(11,058)
Accumulated other comprehensive loss
Accumulated Other Comprehensive Income (Loss) [Line Items]
Beginning Balance Before Tax Amount			(1,747)	(1,747)	(1,747)	(1,747)	(17,441)	(7,114)
Other comprehensive income (loss), Before Tax Amount						3,289	15,694	(10,327)
Ending Balance Before Tax Amount						1,542	(1,747)	(17,441)
Beginning Balance Tax Effect			(48)	(48)	(48)	(48)	3,614	1,387
Other comprehensive income (loss), Tax Effect						3	(3,662)	2,227
Ending Balance Tax Effect						(45)	(48)	3,614
Beginning Balance Accumulated other comprehensive loss, Net of Tax Amount			$ (1,795)	$ (1,795)	$ (1,795)	(1,795)	(13,827)	(5,727)
Other comprehensive income (loss), Net of Tax Amount						3,292	12,032	(8,100)
Ending Balance Accumulated other comprehensive loss, Net of Tax Amount						$ 1,497	$ (1,795)	$ (13,827)

Unaudited Selected Quarterly Financial Information - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue	$ 146,626	$ 155,277	$ 162,649	$ 155,427	$ 318,076	$ 473,353	$ 619,979	$ 575,080	$ 470,636
Sales and marketing	$ 47,920	67,369	71,721	76,874	148,595	215,964	$ 263,884	$ 279,281	$ 171,390
Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue		861	(1,218)	1,218	0	861
Sales and marketing		1,224	(1,224)	0	(1,224)	0
Overstatement \| Revision of Prior Period, Error Correction, Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Adjustments for income tax expense (benefit)		1,200		3,900	$ 4,100	$ 2,800
Discrete Impact \| Revision of Prior Period, Error Correction, Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Adjustments for income tax expense (benefit)				2,400
Impact of Error in Annual Effective Tax Rate \| Revision of Prior Period, Error Correction, Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Adjustments for income tax expense (benefit)				1,500
Understatement \| Revision of Prior Period, Error Correction, Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Adjustments for income tax expense (benefit)			200
Unrecognized Revenue \| Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue		900		1,200
Associated Costs of Revenue \| Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue		$ 300		$ 200
Late Customer Acquisition Marketing Received from a Marketing Vendor \| Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Sales and marketing			$ 1,200

Unaudited Selected Quarterly Financial Information - Restatements (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended				6 Months Ended	9 Months Ended	12 Months Ended
	Dec. 31, 2022	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2022	Sep. 30, 2022	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020	Jan. 01, 2022	Dec. 31, 2019
Income Statement [Abstract]
Revenue	$ 146,626	$ 155,277	$ 162,649	$ 155,427	$ 318,076	$ 473,353	$ 619,979	$ 575,080	$ 470,636
Cost of revenue	47,448	50,314	57,151	56,182	113,333	163,647	211,095	189,364	154,563
Gross profit	99,178	104,963	105,498	99,245	204,743	309,706	408,884	385,716	316,073
Operating expenses:
Sales and marketing	47,920	67,369	71,721	76,874	148,595	215,964	263,884	279,281	171,390
Technology and development	18,821	17,457	16,197	17,959	34,156	51,613	70,434	84,003	41,863
General and administrative	27,497	30,103	28,969	29,488	58,457	88,560	116,057	106,584	51,017
Impairment of long-lived and other assets	11	237	0	0	0	237	248	924	1,105
Total operating expenses	94,249	115,166	116,887	124,321	241,208	356,374	450,623	470,792	267,139
(Loss) income from operations	4,929	(10,203)	(11,389)	(25,076)	(36,465)	(46,668)	(41,739)	(85,076)	48,934
Interest income (expense), net	1,032	535	29	(53)	(24)	511	1,543	(27,984)	(35,504)
Other (expense) income, net	1,625	(2,536)	(2,022)	(1,544)	(3,566)	(6,102)	(4,477)	1,193	3,713
Impairment of other equity security	(3,000)	0	0	0			3,000	0	0
(Loss) income before income taxes	4,586	(12,204)	(13,382)	(26,673)	(40,055)	(52,259)	(47,673)	(119,615)	12,325
Provision for (benefit from) income taxes	2,842	(223)	(639)	(920)	(1,559)	(1,782)	1,060	(10,951)	2,429
Net (loss) income	$ 1,744	$ (11,981)	$ (12,743)	$ (25,753)	$ (38,496)	$ (50,477)	$ (48,733)	$ (108,664)	$ 9,896
Net (loss) income per share attributable to common stockholders – basic (in dollars per share)	$ 0.01	$ (0.06)	$ (0.06)	$ (0.13)	$ (0.19)	$ (0.26)	$ (0.25)	$ (0.67)	$ 0.06
Net (loss) income per share attributable to common stockholders - diluted (in dollars per share)	$ 0.01	$ (0.06)	$ (0.06)	$ (0.13)	$ (0.19)	$ (0.26)	$ (0.25)	$ (0.67)	$ 0.06
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - basic (in shares)	192,401,000	194,906,000	197,819,000	198,265,000	198,040,000	196,984,000	195,829,000	161,424,000	124,709,000
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - diluted (in shares)	193,327,000	194,906,000	197,819,000	198,265,000	198,040,000	196,984,000	195,829,000	161,424,000	127,259,000
Current assets:
Cash and cash equivalents	$ 189,082	$ 211,812	$ 215,537	$ 247,504	$ 215,537	$ 211,812	$ 189,082	$ 239,297	$ 114,470
Accounts receivable, net of allowance for credit losses of $4,730 and $4,060	13,177	13,700	12,993	13,389	12,993	13,700	13,177	10,635
Allowance	4,730	4,419	4,508	3,633	4,508	4,419	4,730	4,060	5,256		$ 2,461
Prepaid expenses and other current assets	16,699	16,360	13,860	22,930	13,860	16,360	16,699	16,589
Current assets held for sale	22,722	22,722	0	0	0	22,722	22,722	0
Total current assets	241,680	264,594	242,390	283,823	242,390	264,594	241,680	266,521
Property and equipment, net	30,823	29,012	49,342	47,769	49,342	29,012	30,823	47,013
Goodwill	63,229	63,184	59,933	59,994	59,933	63,184	63,229	59,910	11,404
Intangible assets, net	18,900	13,552	14,570	15,361	14,570	13,552	18,900	16,031
Operating lease assets	11,148	11,796	6,961	5,292	6,961	11,796	11,148	0		$ 5,700
Deferred income taxes	29,380	30,276	29,749	28,726	29,749	30,276	29,380	27,653
Available-for-sale debt securities (amortized cost of $812 and $792)	995	1,183	1,182	1,182	1,182	1,183	995	1,122
Other assets	9,240	12,876	13,312	13,157	13,312	12,876	9,240	12,765
Total assets	405,395	426,473	417,439	455,304	417,439	426,473	405,395	431,015
Current liabilities:
Accounts payable	25,312	25,805	18,404	31,747	18,404	25,805	25,312	31,788
Accrued expenses and other current liabilities	57,373	59,895	54,585	56,606	54,585	59,895	57,373	50,817
Deferred revenue	164,200	167,967	163,140	163,016	163,140	167,967	164,200	146,364
Less: current portion	2,317	2,054	1,542	1,607	1,542	2,054	2,317	0
Total current liabilities	249,202	255,721	237,671	252,976	237,671	255,721	249,202	228,969
Long-term lease liabilities	8,958	9,568	4,842	3,505	4,842	9,568	8,958	0
Deferred revenue	892	1,013	1,137	1,283	1,137	1,013	892	1,554
Other liabilities	3,968	2,926	2,841	2,833	2,841	2,926	3,968	2,941
Total liabilities	263,020	269,228	246,491	260,597	246,491	269,228	263,020	233,464
Stockholders’ equity:
Preferred stock, $0.001 par value 100,000 shares authorized at December 31, 2022 and 2021, none issued or outstanding at December 31, 2022 and 2021	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0	$ 0
Preferred stock par value (in dollars per share)	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001
Preferred stock shares authorized (in shares)	100,000,000	100,000	100,000	100,000	100,000	100,000	100,000,000	100,000,000
Preferred stock shares issued (in shares)	0	0	0	0	0	0	0	0
Preferred stock shares outstanding (in shares)	0	0	0	0	0	0	0	0
Common stock, $0.001 par value; 1,000,000 and 1,000,000 shares authorized; 190,822 and 198,084 shares issued and outstanding at December 31, 2022 and 2021, respectively	$ 190	$ 193	$ 196	$ 198	$ 196	$ 193	$ 190	$ 198
Common stock par value (in dollars per share)	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001	$ 0.001
Common stock shares authorized (in shares)	1,000,000,000	1,000,000	1,000,000	1,000,000	1,000,000	1,000,000	1,000,000,000	1,000,000,000
Common stock shares issued (in shares)	190,822,000	193,848	196,076	198,599	196,076	193,848	190,822,000	198,084,000
Common stock shares outstanding (in shares)	190,822,000	193,848	196,076	198,599	196,076	193,848	190,822,000	198,084,000
Additional paid-in capital	$ 1,032,550	$ 1,015,068	$ 994,558	$ 969,731	$ 994,558	$ 1,015,068	$ 1,032,550	$ 947,160
Accumulated deficit	(891,862)	(862,514)	(825,660)	(774,867)	(825,660)	(862,514)	(891,862)	(748,012)
Accumulated other comprehensive income (loss)	1,497	4,498	1,854	(355)	1,854	4,498	1,497	(1,795)
Total stockholders’ equity	142,375	157,245	170,948	194,707	170,948	157,245	142,375	197,551	(550,632)		(556,991)
Total liabilities and stockholders’ equity	405,395	426,473	417,439	455,304	417,439	426,473	405,395	431,015
Statement of Other Comprehensive Income [Abstract]
Net (loss) income	1,744	(11,981)	(12,743)	(25,753)	(38,496)	(50,477)	(48,733)	(108,664)	9,896
Other comprehensive income (loss)		2,644	2,209	1,440	3,649	6,293	3,292	12,032	(8,100)
Total comprehensive loss		(9,337)	(10,534)	(24,313)	(34,847)	(44,184)	(45,441)	(96,632)	1,796
Statement of Stockholders' Equity [Abstract]
Beginning balance	157,245	170,948	194,707	197,551	197,551	197,551	197,551	(550,632)	(556,991)
Net (loss) income	1,744	(11,981)	(12,743)	(25,753)	(38,496)	(50,477)	(48,733)	(108,664)	9,896
Comprehensive loss		(9,337)	(10,534)	(24,313)	(34,847)	(44,184)	(45,441)	(96,632)	1,796
Ending balance	142,375	157,245	170,948	194,707	170,948	157,245	142,375	197,551	(550,632)
Cash flows from operating activities
Net (loss) income	1,744	(11,981)	(12,743)	(25,753)	(38,496)	(50,477)	(48,733)	(108,664)	9,896
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization				5,394	10,933	16,187	21,745	16,686	20,097
Amortization of right-of-use assets				378	852	1,290	2,049	0	0
Amortization of debt issuance costs				56	112	170	227	1,392	2,591
Impairment of other equity security				170	170	170	3,000	0	0
Impairment of long-lived assets				0	0	237	248	924	1,105
Stock-based compensation				21,865	44,712	64,490	80,469	112,596	12,894
Deferred income taxes				(1,086)	(2,109)	(2,637)	(793)	(11,595)	1,325
Change in fair value of contingent consideration				0	(150)	(150)	(150)	0	0
Unrealized foreign exchange loss (gain)				1,379	3,405	5,958	3,558	943	(1,755)
Other				0	(1)	(1)	168	4	22
Changes in operating assets and liabilities, net of effects of business combinations, asset acquisition and disposal of business:
Accounts receivable				(2,755)	(2,357)	(3,024)	(2,505)	(1,511)	954
Prepaid expenses and other current assets				(6,464)	(417)	(296)	(523)	(4,965)	(799)
Other assets				(811)	(338)	(863)	179	(3,648)	1,153
Accounts payable				(117)	(13,553)	(6,417)	(6,609)	2,360	12,416
Accrued expenses and other liabilities				5,772	6,921	7,585	6,535	13,781	1,418
Operating lease liabilities				(770)	(1,642)	(1,599)	(2,135)	0	0
Income tax payable				7	15	22	28	(185)	10
Deferred revenue				16,472	16,700	21,370	17,079	17,866	23,204
Net cash provided by operating activities				13,737	24,757	52,015	73,837	54,152	93,049
Cash flows from investing activities
Acquisitions, net of cash acquired				0	0	(2,532)	(2,532)	(61,523)	(934)
Proceeds from acquisition working capital adjustment				304	307	307	307	0	0
Purchase of property and equipment				(4,911)	(10,379)	(16,441)	(22,098)	(11,740)	(10,587)
Net cash used in investing activities				(4,607)	(10,072)	(18,666)	(30,622)	(77,673)	(12,727)
Cash flows from financing activities
Repayment of finance and capital lease obligations				(4)			(14)	(31)	(31)
Payment of contingent consideration				0	(600)	(600)	(600)	(1,049)	0
Repurchase and retirement of common stock				(1,094)	(39,155)	(61,736)	(95,126)	0	(4,805)
Repurchase and retirement of common stock for tax withholding obligations				(11)	(30)	(41)	(41)	(2,342)	(3,606)
Proceeds from issuance of stock under employee stock plans				237	1,487	1,682	2,438	1,819	381
Net cash (used in) provided by financing activities				(872)	(38,298)	(60,695)	(93,343)	123,359	(15,089)
Effect of exchange rate changes on cash, cash equivalents and restricted cash equivalent				(51)	(147)	(139)	(87)	(11)	57
Net (decrease) increase in cash, cash equivalents and restricted cash equivalent				8,207	(23,760)	(27,485)	(50,215)	99,827	65,290
Cash, cash equivalents and restricted cash equivalent, at beginning of the period	211,812	215,537	247,504	239,297	239,297	239,297	239,297	139,470	74,180
Cash, cash equivalents and restricted cash equivalent, at end of the period	189,082	211,812	215,537	247,504	215,537	211,812	189,082	239,297	139,470
Common Stock
Stockholders’ equity:
Total stockholders’ equity	$ 190	$ 193	$ 196	$ 198	$ 196	$ 193	$ 190	$ 198	$ 126		125
Statement of Stockholders' Equity [Abstract]
Beginning balance, shares	193,848,000	196,079,000	198,599,000	198,084,000	198,084,000	198,084,000	198,084,000	125,037,000	124,382,000
Beginning balance	$ 193	$ 196	$ 198	$ 198	$ 198	$ 198	$ 198	$ 126	$ 125
Ending balance, shares	190,822,000	193,848,000	196,079,000	198,599,000	196,079,000	193,848,000	190,822,000	198,084,000	125,037,000
Ending balance	$ 190	$ 193	$ 196	$ 198	$ 196	$ 193	$ 190	$ 198	$ 126
Additional Paid-In Capital
Stockholders’ equity:
Total stockholders’ equity	1,032,550	1,015,068	994,558	969,731	994,558	1,015,068	1,032,550	947,160	102,417		92,916
Statement of Stockholders' Equity [Abstract]
Beginning balance	1,015,068	994,558	969,731	947,160	947,160	947,160	947,160	102,417	92,916
Ending balance	1,032,550	1,015,068	994,558	969,731	994,558	1,015,068	1,032,550	947,160	102,417
Accumulated Deficit
Operating expenses:
Net (loss) income							(48,733)	(108,664)	9,896
Stockholders’ equity:
Total stockholders’ equity	(891,862)	(862,514)	(825,660)	(774,867)	(825,660)	(862,514)	(891,862)	(748,012)	(639,348)		(644,305)
Statement of Other Comprehensive Income [Abstract]
Net (loss) income							(48,733)	(108,664)	9,896
Statement of Stockholders' Equity [Abstract]
Beginning balance	(862,514)	(825,660)	(774,867)	(748,012)	(748,012)	(748,012)	(748,012)	(639,348)	(644,305)
Net (loss) income							(48,733)	(108,664)	9,896
Ending balance	(891,862)	(862,514)	(825,660)	(774,867)	(825,660)	(862,514)	(891,862)	(748,012)	(639,348)
Cash flows from operating activities
Net (loss) income							(48,733)	(108,664)	9,896
Accumulated Other Comprehensive (loss) Income
Stockholders’ equity:
Accumulated other comprehensive income (loss)	1,497						1,497	(1,795)	(13,827)		(5,727)
Total stockholders’ equity	1,497	4,498	1,854	(355)	1,854	4,498	1,497	(1,795)	(13,827)		$ (5,727)
Statement of Other Comprehensive Income [Abstract]
Other comprehensive income (loss)							3,292	12,032	(8,100)
Statement of Stockholders' Equity [Abstract]
Beginning balance	4,498	1,854	(355)	(1,795)	(1,795)	(1,795)	(1,795)	(13,827)	(5,727)
Ending balance	1,497	4,498	1,854	(355)	1,854	4,498	1,497	(1,795)	$ (13,827)
As Reported
Income Statement [Abstract]
Revenue		154,416	163,867	154,209	318,076	472,492
Cost of revenue		50,050	57,393	55,940	113,333	163,383
Gross profit		104,366	106,474	98,269	204,743	309,109
Operating expenses:
Sales and marketing		66,145	72,945	76,874	149,819	215,964
Technology and development		17,457	16,197	17,959	34,156	51,613
General and administrative		30,103	28,969	29,488	58,457	88,560
Impairment of long-lived and other assets		237	0	0	0	237
Total operating expenses		113,942	118,111	124,321	242,432	356,374
(Loss) income from operations		(9,576)	(11,637)	(26,052)	(37,689)	(47,265)
Interest income (expense), net		535	29	(53)	(24)	511
Other (expense) income, net		(2,536)	(2,022)	(1,544)	(3,566)	(6,102)
(Loss) income before income taxes		(11,577)	(13,630)	(27,649)	(41,279)	(52,856)
Provision for (benefit from) income taxes		(1,469)	(451)	2,960	2,509	1,040
Net (loss) income		$ (10,108)	$ (13,179)	$ (30,609)	$ (43,788)	$ (53,896)
Net (loss) income per share attributable to common stockholders – basic (in dollars per share)		$ (0.05)	$ (0.07)	$ (0.15)	$ (0.22)	$ (0.27)
Net (loss) income per share attributable to common stockholders - diluted (in dollars per share)		$ (0.05)	$ (0.07)	$ (0.15)	$ (0.22)	$ (0.27)
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - basic (in shares)		194,906,000	197,819,000	198,265,000	198,040,000	196,984,000
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - diluted (in shares)		194,906,000	197,819,000	198,265,000	198,040,000	196,984,000
Current assets:
Cash and cash equivalents		$ 211,812	$ 215,537	$ 247,504	$ 215,537	$ 211,812
Accounts receivable, net of allowance for credit losses of $4,730 and $4,060		13,578	12,993	12,784	12,993	13,578
Prepaid expenses and other current assets		16,624	13,860	23,172	13,860	16,624
Current assets held for sale		22,722	0	0	0	22,722
Total current assets		264,736	242,390	283,460	242,390	264,736
Property and equipment, net		29,012	49,342	47,769	49,342	29,012
Goodwill		63,184	59,933	59,994	59,933	63,184
Intangible assets, net		13,552	14,570	15,361	14,570	13,552
Operating lease assets		11,796	6,961	5,292	6,961	11,796
Deferred income taxes		27,473	25,685	24,849	25,685	27,473
Available-for-sale debt securities (amortized cost of $812 and $792)		1,183	1,182	1,182	1,182	1,183
Other assets		12,877	13,319	13,157	13,319	12,877
Total assets		423,813	413,382	451,064	413,382	423,813
Current liabilities:
Accounts payable		25,805	18,404	31,747	18,404	25,805
Accrued expenses and other current liabilities		59,916	55,820	56,509	55,820	59,916
Deferred revenue		168,705	163,140	163,729	163,140	168,705
Less: current portion		2,054	1,542	1,607	1,542	2,054
Total current liabilities		256,480	238,906	253,592	238,906	256,480
Long-term lease liabilities		9,568	4,842	3,505	4,842	9,568
Deferred revenue		1,013	1,137	1,283	1,137	1,013
Other liabilities		2,926	2,841	2,833	2,841	2,926
Total liabilities		269,987	247,726	261,213	247,726	269,987
Stockholders’ equity:
Preferred stock, $0.001 par value 100,000 shares authorized at December 31, 2022 and 2021, none issued or outstanding at December 31, 2022 and 2021		0	0	0	0	0
Common stock, $0.001 par value; 1,000,000 and 1,000,000 shares authorized; 190,822 and 198,084 shares issued and outstanding at December 31, 2022 and 2021, respectively		193	196	198	196	193
Additional paid-in capital		1,015,068	994,558	969,731	994,558	1,015,068
Accumulated deficit		(865,933)	(830,952)	(779,723)	(830,952)	(865,933)
Accumulated other comprehensive income (loss)		4,498	1,854	(355)	1,854	4,498
Total stockholders’ equity		153,826	165,656	189,851	165,656	153,826
Total liabilities and stockholders’ equity		423,813	413,382	451,064	413,382	423,813
Statement of Other Comprehensive Income [Abstract]
Net (loss) income		(10,108)	(13,179)	(30,609)	(43,788)	(53,896)
Other comprehensive income (loss)		2,644	2,209	1,440	3,649	6,293
Total comprehensive loss		(7,464)	(10,970)	(29,169)	(40,139)	(47,603)
Statement of Stockholders' Equity [Abstract]
Beginning balance	153,826	165,656	189,851
Net (loss) income		(10,108)	(13,179)	(30,609)	(43,788)	(53,896)
Comprehensive loss		(7,464)	(10,970)	(29,169)	(40,139)	(47,603)
Ending balance		153,826	165,656	189,851	165,656	153,826
Cash flows from operating activities
Net (loss) income		(10,108)	(13,179)	(30,609)	(43,788)	(53,896)
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization				5,394	10,933	16,187
Amortization of right-of-use assets				378	852	1,290
Amortization of debt issuance costs				56	112	170
Impairment of other equity security				170	170	170
Impairment of long-lived assets				0	0	237
Stock-based compensation				21,865	44,712	64,490
Deferred income taxes				2,791	1,955	166
Change in fair value of contingent consideration				0	(150)	(150)
Unrealized foreign exchange loss (gain)				1,379	3,405	5,958
Other				0	(1)	(1)
Changes in operating assets and liabilities, net of effects of business combinations, asset acquisition and disposal of business:
Accounts receivable				(2,150)	(2,357)	(2,902)
Prepaid expenses and other current assets				(6,706)	(417)	(560)
Other assets				(811)	(345)	(864)
Accounts payable				(117)	(13,553)	(6,417)
Accrued expenses and other liabilities				5,675	8,156	7,606
Operating lease liabilities				(770)	(1,642)	(1,599)
Income tax payable				7	15	22
Deferred revenue				17,185	16,700	22,108
Net cash provided by operating activities				13,737	24,757	52,015
Cash flows from investing activities
Acquisitions, net of cash acquired				0	0	(2,532)
Proceeds from acquisition working capital adjustment				304	307	307
Purchase of property and equipment				(4,911)	(10,379)	(16,441)
Net cash used in investing activities				(4,607)	(10,072)	(18,666)
Cash flows from financing activities
Repayment of finance and capital lease obligations				(4)
Payment of contingent consideration				0	(600)	(600)
Repurchase and retirement of common stock				(1,094)	(39,155)	(61,736)
Repurchase and retirement of common stock for tax withholding obligations				(11)	(30)	(41)
Proceeds from issuance of stock under employee stock plans				237	1,487	1,682
Net cash (used in) provided by financing activities				(872)	(38,298)	(60,695)
Effect of exchange rate changes on cash, cash equivalents and restricted cash equivalent				(51)	(147)	(139)
Net (decrease) increase in cash, cash equivalents and restricted cash equivalent				8,207	(23,760)	(27,485)
Cash, cash equivalents and restricted cash equivalent, at beginning of the period	$ 211,812	215,537	247,504	239,297	239,297	239,297	239,297
Cash, cash equivalents and restricted cash equivalent, at end of the period		211,812	215,537	247,504	215,537	211,812		239,297
As Reported \| Common Stock
Stockholders’ equity:
Total stockholders’ equity		$ 193	$ 196	$ 198	$ 196	$ 193
Statement of Stockholders' Equity [Abstract]
Beginning balance, shares	193,848,000	196,079,000	198,599,000
Beginning balance	$ 193	$ 196	$ 198
Ending balance, shares		193,848,000	196,079,000	198,599,000	196,079,000	193,848,000
Ending balance		$ 193	$ 196	$ 198	$ 196	$ 193
As Reported \| Additional Paid-In Capital
Stockholders’ equity:
Total stockholders’ equity		1,015,068	994,558	969,731	994,558	1,015,068
Statement of Stockholders' Equity [Abstract]
Beginning balance	1,015,068	994,558	969,731
Ending balance		1,015,068	994,558	969,731	994,558	1,015,068
As Reported \| Accumulated Deficit
Stockholders’ equity:
Total stockholders’ equity		(865,933)	(830,952)	(779,723)	(830,952)	(865,933)
Statement of Stockholders' Equity [Abstract]
Beginning balance	(865,933)	(830,952)	(779,723)
Ending balance		(865,933)	(830,952)	(779,723)	(830,952)	(865,933)
As Reported \| Accumulated Other Comprehensive (loss) Income
Stockholders’ equity:
Total stockholders’ equity		4,498	1,854	(355)	1,854	4,498
Statement of Stockholders' Equity [Abstract]
Beginning balance	4,498	1,854	(355)
Ending balance		4,498	1,854	(355)	1,854	4,498
Adjustments
Income Statement [Abstract]
Revenue		861	(1,218)	1,218	0	861
Cost of revenue		264	(242)	242	0	264
Gross profit		597	(976)	976	0	597
Operating expenses:
Sales and marketing		1,224	(1,224)	0	(1,224)	0
Technology and development		0	0	0	0	0
General and administrative		0	0	0	0	0
Impairment of long-lived and other assets		0	0	0	0	0
Total operating expenses		1,224	(1,224)	0	(1,224)	0
(Loss) income from operations		(627)	248	976	1,224	597
Interest income (expense), net		0	0	0	0	0
Other (expense) income, net		0	0	0	0	0
(Loss) income before income taxes		(627)	248	976	1,224	597
Provision for (benefit from) income taxes		1,246	(188)	(3,880)	(4,068)	(2,822)
Net (loss) income		$ (1,873)	$ 436	$ 4,856	$ 5,292	$ 3,419
Net (loss) income per share attributable to common stockholders – basic (in dollars per share)		$ 0	$ 0	$ 0	$ 0	$ 0
Net (loss) income per share attributable to common stockholders - diluted (in dollars per share)		$ 0	$ 0	$ 0	$ 0	$ 0
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - basic (in shares)		0	0	0	0	0
Weighted-average shares used to compute net (loss) income per share attributable to common stockholder - diluted (in shares)		0	0	0	0	0
Current assets:
Cash and cash equivalents		$ 0	$ 0	$ 0	$ 0	$ 0
Accounts receivable, net of allowance for credit losses of $4,730 and $4,060		122	0	605	0	122
Prepaid expenses and other current assets		(264)	0	(242)	0	(264)
Current assets held for sale		0	0	0	0	0
Total current assets		(142)	0	363	0	(142)
Property and equipment, net		0	0	0	0	0
Goodwill		0	0	0	0	0
Intangible assets, net		0	0	0	0	0
Operating lease assets		0	0	0	0	0
Deferred income taxes		2,803	4,064	3,877	4,064	2,803
Available-for-sale debt securities (amortized cost of $812 and $792)		0	0	0	0	0
Other assets		(1)	(7)	0	(7)	(1)
Total assets		2,660	4,057	4,240	4,057	2,660
Current liabilities:
Accounts payable		0	0	0	0	0
Accrued expenses and other current liabilities		(21)	(1,235)	97	(1,235)	(21)
Deferred revenue		(738)	0	(713)	0	(738)
Less: current portion		0	0	0	0	0
Total current liabilities		(759)	(1,235)	(616)	(1,235)	(759)
Long-term lease liabilities		0	0	0	0	0
Deferred revenue		0	0	0	0	0
Other liabilities		0	0	0	0	0
Total liabilities		(759)	(1,235)	(616)	(1,235)	(759)
Stockholders’ equity:
Preferred stock, $0.001 par value 100,000 shares authorized at December 31, 2022 and 2021, none issued or outstanding at December 31, 2022 and 2021		0	0	0	0	0
Common stock, $0.001 par value; 1,000,000 and 1,000,000 shares authorized; 190,822 and 198,084 shares issued and outstanding at December 31, 2022 and 2021, respectively		0	0	0	0	0
Additional paid-in capital		0	0	0	0	0
Accumulated deficit		3,419	5,292	4,856	5,292	3,419
Accumulated other comprehensive income (loss)		0	0	0	0	0
Total stockholders’ equity		3,419	5,292	4,856	5,292	3,419
Total liabilities and stockholders’ equity		2,660	4,057	4,240	4,057	2,660
Statement of Other Comprehensive Income [Abstract]
Net (loss) income		(1,873)	436	4,856	5,292	3,419
Other comprehensive income (loss)		0	0	0	0	0
Total comprehensive loss		(1,873)	436	4,856	5,292	3,419
Statement of Stockholders' Equity [Abstract]
Beginning balance	3,419	5,292	4,856
Net (loss) income		(1,873)	436	4,856	5,292	3,419
Comprehensive loss		(1,873)	436	4,856	5,292	3,419
Ending balance		3,419	5,292	4,856	5,292	3,419
Cash flows from operating activities
Net (loss) income		(1,873)	436	4,856	5,292	3,419
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization				0	0	0
Amortization of right-of-use assets				0	0	0
Amortization of debt issuance costs				0	0	0
Impairment of other equity security				0	0	0
Impairment of long-lived assets				0	0	0
Stock-based compensation				0	0	0
Deferred income taxes				(3,877)	(4,064)	(2,803)
Change in fair value of contingent consideration				0	0	0
Unrealized foreign exchange loss (gain)				0	0	0
Other				0	0	0
Changes in operating assets and liabilities, net of effects of business combinations, asset acquisition and disposal of business:
Accounts receivable				(605)	0	(122)
Prepaid expenses and other current assets				242	0	264
Other assets				0	7	1
Accounts payable				0	0	0
Accrued expenses and other liabilities				97	(1,235)	(21)
Operating lease liabilities				0	0	0
Income tax payable				0	0	0
Deferred revenue				(713)	0	(738)
Net cash provided by operating activities				0	0	0
Cash flows from investing activities
Acquisitions, net of cash acquired				0	0	0
Proceeds from acquisition working capital adjustment				0	0	0
Purchase of property and equipment				0	0	0
Net cash used in investing activities				0	0	0
Cash flows from financing activities
Repayment of finance and capital lease obligations				0
Payment of contingent consideration				0	0	0
Repurchase and retirement of common stock				0	0	0
Repurchase and retirement of common stock for tax withholding obligations				0	0	0
Proceeds from issuance of stock under employee stock plans				0	0	0
Net cash (used in) provided by financing activities				0	0	0
Effect of exchange rate changes on cash, cash equivalents and restricted cash equivalent				0	0	0
Net (decrease) increase in cash, cash equivalents and restricted cash equivalent				0	0	0
Cash, cash equivalents and restricted cash equivalent, at beginning of the period	$ 0	0	0	0	0	0	$ 0
Cash, cash equivalents and restricted cash equivalent, at end of the period		$ 0	$ 0	$ 0	0	$ 0		$ 0
Adjustments \| Accumulated Deficit
Statement of Other Comprehensive Income [Abstract]
Total comprehensive loss					5,292
Statement of Stockholders' Equity [Abstract]
Comprehensive loss					5,292
Adjustments \| Accumulated Other Comprehensive (loss) Income
Statement of Other Comprehensive Income [Abstract]
Total comprehensive loss					0
Statement of Stockholders' Equity [Abstract]
Comprehensive loss					$ 0